Air Wind & Solar reviews

David H. hired Air Wind and Solar to install rooftop panels and found their quote undercut a nearby competitor. The installation itself went smoothly, but what stuck with him was Craig, the installer: he took time to teach the homeowner how the system works, walked him through diagnostics and troubleshooting, and left his cell phone for any follow-up questions. He appreciated both the savings and the hands-on support, and still has Craig’s number if anything comes up.

RG L. hired Air Wind and Solar in 2015–2016 to install about 176 panels and erect two metal buildings for them on a ranch after another company couldn’t complete the job. They encountered problems almost immediately: company representatives failed to follow up or fix issues, and the system has produced roughly half the energy that was promised. Frustrated, they attended a one‑week solar installation course and, together with a master electrician, uncovered literal dozens of code violations — improper wiring, failed grounding, inverters the wrong size, unsecured and sloppy wiring, and other serious workmanship failures. They ended up spending about $25,000 to correct the defects and have begun legal action against the owners, entities, and successor companies. What lingers most is that a homeowner felt compelled to get formal training just to assess the installation and then pay tens of thousands to make it safe and functional.

Auriel Rivera handed Air, Wind and Solar a $9,500 deposit in 2014 after they visited her home to offer a rooftop solar system. She watched a month slip by with no installation date and no follow-up; when she phoned the company they blamed the hold-up on waiting for her utility to approve rebates. Six months passed with no panels and unanswered emails and calls, so she put the house on the market and contacted Amanda Eason. Amanda emailed an agreement to terminate the contract on 9/12/2016 and promised a $4,500 refund within ten days. As of 3/16/2017 she still had not received the refund or a return call, and the company’s phone now goes straight to a recording that only accepts voicemails. The lasting detail: a written promise of a $4,500 refund made in September 2016 remained unpaid months later while the company became effectively unreachable.

Cassie bought a solar panel system in October 2015 and ended up waiting six months just to get the panels mounted on her ranch-style home. She discovered the installation was then damaged by a hailstorm, which dragged her into a maze of contractors and insurance paperwork while Air Wind & Solar became increasingly hard to reach. Multiple attempts to get answers bounced around or went unanswered, and several contracted crew members even mentioned other customers were unhappy. When the company finally signaled it wanted payment — despite the system not being fully functional — the tone shifted to repeated calls, pressure, and vague threats. On December 20, while her family was on a Christmas trip, Cassie missed multiple calls; her husband, who had not handled the project until that point, received an angry call from a rep named Paul accusing them of delinquency and warning of legal consequences for questioning payment before work was complete. She came home to find her husband about to pay a large sum they didn’t yet have, called Paul back, and walked through a conversation where she was interrupted, accused of evading payment, and lectured until she cried after Paul threatened to文件a

Cassandra S. bought a residential solar system in October 2015 and ended up trapped in a long, messy process that never felt under control. She waited six months just to get panels installed, then watched a hailstorm damage the array and force a tangle of contractors and insurance checks. While she juggled adjusters and repair schedules, she repeatedly tried to get clear answers from Air Wind & Solar and discovered only diversion, missed emails, and contractors who admitted other customers were unhappy too. The situation turned ugly when the company began demanding payment before the work was complete. During a family Christmas trip in late December, she missed several calls; her husband answered one from a rep named Paul and quickly found himself berated for suggesting that work be finished before money changed hands. When Cassandra called back, Paul accused her of trying to evade payment, interrupted her, lectured her, and eventually threatened to place a lien or involve creditors — threats that reduced her to tears. He grudgingly offered a one‑month extension only after the tirade, then threatened to pull it back when she raised concerns about holiday bank delays. The final,

Don Morelock signed a lease for a solar array that was sold as a way to lower his electric bills and even add power back to the grid. The project stretched out for more than a year, and when the system finally showed up most of the panels weren’t functioning. He discovered the wiring was so poor that he had to hire a different company to rewire the installation. Meanwhile he kept paying the lease and continued to receive normal electric bills because the array wasn’t producing as promised. The installer also failed to help him enroll in any of the programs they had pitched for selling excess power to the grid. What started as an expected upgrade turned into nearly two years of dealing with nonworking equipment, extra bills, and a costly third‑party repair — the lasting detail being that the original work required a complete rewire by someone else before it would operate.

Michael Sullivan had a rooftop solar system installed about two years ago and the installation itself went smoothly. When the Aurora (ABB) inverter started having problems last year, he called the installer repeatedly to get a technician out. Each response pushed back on local coverage—saying their crews were based in South Texas—and appointments never came. On the final call the company absolved itself of responsibility, and ABB provided little help when he reached out. The outcome left him with a faulty inverter and no clear vendor or manufacturer support to get it fixed.

Jason Escobar paid the company for solar panels intended for his home and never saw the installation happen. He has been left waiting for an explanation and is demanding to know where the money he handed over went. The interaction ended with a one-star review and a clear complaint: payment made, no installation, and no accounting for the funds.

Bill handed over $5,600 for a home solar installation and ended up with no panels. He later received a notice that the installer is suing him. The bottom line: $5,600 paid, no equipment delivered, and a pending lawsuit.