85
Trust
Score
WattBot

Barnes Solar reviews

CALIFORNIA / ANAHEIM
Barnes Solar
167 Reviews • 1 Location 22,211 Data Points Processed

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The Verdict

Barnes Solar delivers solid installs at competitive prices. We found zero complaints about the installation crews in over a hundred reviews, and 84 reviewers specifically praised their workmanship. One customer who waited nine months to write a fair review noted that the project manager immediately replied with copies of paperwork several months after the job wrapped. That responsiveness shows up in the data: 70 reviews mention helpful post-sale support. The sales process runs on engineers, not pressure. Salesman Jake Cosmo appears in 42 reviews, always described as patient and non-pushy, sizing systems to match actual usage rather than cramming the roof. One homeowner got a $40 credit after the first year because Barnes balanced production against their bill, not maximum panel count. The catch: Barnes was sold to LA Solar Group around 2020, and eight reviews report the new owner refused to honor Barnes' 25-year warranties or cover labor on failed inverters. If you're researching Barnes today, confirm in writing who will service your system in five years. Otherwise, you're buying good work with a question mark on long-term support.

If you get a firm, written commitment on warranty coverage from whoever owns Barnes now, the install quality is there. But if you can't nail down that post-sale promise, look elsewhere.

3 Stories That Stood Out

1. Michael M.
Yelp | Dec 29, 2021 |

Michael M. was referred to Barnes Solar by a colleague known to be hard to please, so he shopped around and got competing bids before committing. Barnes stood out not just on price but on how quickly and simply they handled the estimate — they asked for three months of electricity bills and turned a quote around fast. On the phone they walked him through oversizing the PV array for likely future usage and, unusually, advised against pushing a battery now, explaining prices were likely to fall and a battery would be a better deal in a few years; they offered to add one later if he still wanted it. Other companies pushed batteries but didn’t back the pitch with clear numbers. A week later their site engineer showed up, got straight to work, and had site plans ready within days. Barnes took the lead on permits and guided him through the HOA approval process since they’re local. The crew scheduled the install but warned rain might shift the date — a two-day delay happened, no drama. Installation itself required 1.5 days, and what stuck with him was the crew’s attention to practical details: they double-checked placement when they saw the narrow walkway would make the equipment stickout

2. Kevin Liebl
Google | Mar 19, 2020 |

Kevin waited nine months after his rooftop system was turned on before writing because he wanted real experience with the equipment. After talking with neighbors and doing more research, he chose Barnes Solar over a competing installer and ended up very happy with that decision. Throughout the project, the assigned project manager worked hand-in-hand with him, guiding the process and staying accessible. Several months after installation, when Kevin asked for copies of paperwork, the manager replied immediately and provided the materials without fuss. What stuck with him most wasn’t just the fair pricing or professional installation, but that prompt, reliable follow-through long after the crews left.

3. Papasan
SolarReviews | May 10, 2022 |

Papasan had a residential solar system installed in April 2021 and by May 2022 ran headfirst into customer-service chaos. They discovered Barnes’ phone line was dead — calls never reached voicemail and no representative would return contact — and then learned, without any notice, that Barnes had become La Solar Group. With zero communication from the original installer about who would now service the array, they ended up hunting online to identify the new servicing company themselves. The SolarEdge app proved useless: the system had been offline for five months without them knowing. Frustrated and out both time and money, they moved from troubleshooting to preparing a lawyer and a BBB complaint. The detail that stuck with them was stark: the panels were quietly offline for months while the company’s contact line went silent.

Platforms Monitored

Yelp
69 Reviews · 1 Location
4.6/5
Google
61 Reviews · 1 Location
4.7/5
SolarReviews
26 Reviews · 1 Location
4.0/5
EnergySage
11 Reviews · 1 Location
5.0/5
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.5/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
3.2/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
3.8/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A

How We Got To Trust Score 85

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 10 years

Operating longer than most installers in the market.

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Tami B.
Yelp | Aug 8, 2021 |

Tami B. hired Barnes Solar to install a home solar system two years ago and found their price competitive and the service excellent. What stood out was that Barnes kept the work in-house — their own employees handled the installation rather than outside contractors — and those crews were meticulous, clearly caring about build quality. She also appreciated the personal attention from a friendly staff who answered questions and stayed involved through the process. Two years on, the detail that sticks with her is the combination of careful, in-house installers and people who treated the project like more than a one-off job, rather than a subcontracted install.

2. Don L.
Yelp | Jul 7, 2021 |

Don chose this company eight years ago to put solar panels on his home after a helpful company representative made the process feel straightforward. The installer inspected his house, cleared it for installation, and completed the work, and he has relied on steady, responsive customer service ever since. He credits that combination—a solid initial inspection and dependable aftercare—for why he went with them and has stayed satisfied over the years.

3. Andrea Henderson
Google | Jul 2, 2021 |

Andrea chose Barnes Solar for a home solar installation and found excellent service from day one. The product and the installation lived up to expectations, and she discovered the company was faster, friendlier, and more affordable than other solar firms she had considered. Mike Lemaire stood out for going above and beyond, and she still leans on him when questions come up — even a year after the system went live. Every team member who came to the house arrived respectful, knowledgeable, and helpful. She already steers friends and family toward Barnes Solar because of the combination of competitive pricing and reliable, ongoing support.

02

1. Tea D.
Yelp | Oct 23, 2020 |

Tea hired Barnes Solar to put panels on her San Diego-area home and at first the installation looked fine — until she started digging into performance and future needs. A month after the job she discovered that Pete Correo, the salesperson, had minimized her questions and undersized the system, failing to account for the electric vehicle she planned to buy within six months. That mis-sizing meant she would need additional panels and likely a different inverter to support the EV load. When her inverter later failed it qualified for a warranty replacement, but the bigger problem was the configuration Pete had recommended. She took the issue up with Barnes’ team and found service unraveling. Service manager Mike moved from saying he would have handled the sale differently to blaming her for not researching solar, raised his tone on phone calls, and she says he even berated her. The two negotiated a short-term fix: Mike told her he could add three panels for $2,500 (after earlier discussing per-panel prices of $1,000 or $900 under different conditions). Three days later he emailed a non-negotiable price of $4,150 for the same work. She asked to keep the replacement inverter and pay a差

2. Gene Dery
Google | Feb 11, 2020 |

Gene chose Barnes after finding a competitive price and being offered multiple panel options; they produced an optimal system design, and Mike and his crew executed a clean installation that left him with roughly $10 monthly electrical bills. But after nearly four years he discovered trouble getting anyone at Barnes to address the company's 25-year warranty. Last year he learned that LA Solar would be handling service, and when the inverter failed LA Solar botched the RMA for a replacement—costing him hundreds in lost production. He’s been left with excellent performance and low bills, but also a pressing unanswered question: which company—Barnes or LA Solar—will actually honor that 25-year warranty?

3. Eric D.
Yelp | Jan 18, 2020 |

Eric D. installed a solar system with Barnes more than seven years ago and quickly discovered it was one of the best decisions he’d made. He highlighted Ricky and the installation team as exceptional and sent many friends their way over the years. Recently he noticed the array had gone dark and called Barnes; a technician showed up the next day to diagnose the problem. The inverter had failed—apparently a rare occurrence—but the system was fully under warranty, and Barnes handled the replacement from start to finish. Jose S. came to install the new inverter, walked him through what he was doing, and left the garage spotless. The panels are back online, and what stuck with him was the company’s rapid, worry-free warranty response and the installer’s professional, tidy work.

03

1. Janine McKeon
Google | Feb 20, 2019 |

Janine McKeon found the Barnes Solar crew professional, friendly and efficient when she had solar panels put on her house. She ended up with a clean, properly installed system that immediately lowered her electric bills, and she appreciated how responsive the team remained for any follow-up. More than two years later she hasn’t experienced a single issue, but values the reassurance that Barnes Solar is still available if something ever comes up. The memorable takeaway: real, noticeable savings combined with a trouble-free installation and easy access to support.

2. M Luttrell
Google | Oct 31, 2018 |

M Luttrell had solar panels installed in 2015 and enjoyed years of normal generation until the system suddenly stopped producing power. They discovered the original installer had gone out of business, so the contract warranty was no help, and they turned to Barnes Solar for a fix. Barnes Solar navigated the manufacturer’s warranty, diagnosed the problem, and repaired the array—getting the system back online quickly. Even though it was a small residential job, Barnes Solar treated it professionally and completed the work in a timely manner. Luttrell walked away relieved by the technical competence and speed of the response; the memorable detail is that Barnes Solar will take on smaller jobs and successfully use manufacturer warranties to restore service when the original installer is gone.

3. Rich H.
Yelp | Jul 26, 2018 |

Rich H. canceled a contract with Solar City after finding troubling Yelp reviews and shopped three other bids before hiring Ricky Barnes to install a residential solar array two years ago. Ricky handled all the permits and coordination with the electric company, so the sales and installation process went smoothly and the job finished on schedule without a hitch. Over the past two years the system has performed flawlessly, producing enough energy to leave him with a negative $140 electric bill each year. The detail that sticks for future buyers: two consecutive years showing a $140 credit on the utility statement.

Long-term Satisfaction

Long-term satisfaction for Barnes Solar drops to 4.2 ★ compared to early reviews. This is better than 40% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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