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Bob Heinmiller Solar Solutions has a troubled safety record that should give you pause. We found 11 reviews describing installation damage: one homeowner ended up with a roof hole that caused mold growth and structural damage, and the company wanted to charge her $240 just to assess the system they'd broken. Another paid twice in three years to fix failing pool panels, only to be accused of agreeing to inflated repair prices they'd never authorized. The workmanship scores look solid on paper (4.5 out of 5), but those positive marks come mostly from one salesperson, Mike Lane, whose consultative approach and follow-through earned consistent praise. The installation crews themselves scored well for punctuality and professionalism. However, post-sale support sits at a middling 4.2, and the pattern of unresponsive or dismissive service when things go wrong is the real problem. If a panel fails or a roof leaks, you may find yourself battling for accountability rather than getting a swift repair.
If you're drawn to Mike Lane's reputation and willing to gamble that your install will go smoothly, this company can deliver a clean project. But if something breaks or leaks, expect a fight to get it fixed without extra charges.
Paul hired the company for a residential rooftop solar installation and discovered that installers left a hole in his roof. The roof began to cave in, mold took hold, and he became sick from the resulting conditions. The panels themselves weren’t working afterward, and when he sought help the company demanded a $240 trip fee just to come out and inspect them. He also encountered a rude woman when trying to resolve the issues. Between the structural damage, mold-related illness, and a nonfunctioning system that the company wanted to charge to diagnose, he ended up with no working array and lingering health and home damage—most notable was being quoted $240 simply to have them look at the problem.
Mary H. bought an 8-panel residential solar pool system in 2019 and discovered a complete system failure before the third anniversary. After roughly two years, three panels failed (August 2021) and she ended up paying $115 to replace them; less than a year later (June 2022) the remaining five panels failed and the company charged $575 to replace those. The installer insisted the higher charge was correct and even said they’d recorded her agreeing to the price, while she had already raised objections and threatened complaints to the BBB and the State of Florida. She checked with two company employees who confirmed the $575 figure was their normal fee, so she believes the warranty effectively forced her to use the company and pay twice to have the same eight panels installed. By June 2022 she had paid $690 in replacement fees and walked away convinced the company did not stand behind the product’s quality and used warranty terms to extract extra payments.
Jonathan Beever rarely writes reviews, but after researching rooftop PV options for his home he felt compelled to share this experience. He invited Bob Heinmiller Solar to provide a quote, and Mike Lane came out and patiently walked them through system choices, answering concerns with straightforward, humble expertise. Mike’s background — coming from a family of first‑generation solar technicians in Central Florida — meant he brought both up‑to‑date technical knowledge and a clear grasp of Florida’s solar history and local politics, which made the conversation more than a sales pitch. The quote felt reasonable, the crew did the legwork efficiently, and the company kept him and his spouse well informed throughout. Installation moved quickly, left the site clean, and was finished completely. What stuck with him most was that Mike personally stayed on the City and FPL until the project was fully finalized, even though payment was already made — a level of follow‑through that defined the whole experience.
Passed screening
Passed screening
Operating longer than most installers in the market.
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
Jeanne found herself with a home solar outage on a system originally installed by a different company that has since closed. She called Bob Heinmiller Solar Solutions, who diagnosed the issue and replaced the inverter under the manufacturer warranty. They treated her like a valued longtime customer rather than a one-off call, moving promptly to diagnose, schedule and complete the work. The team proved knowledgeable, reasonably priced, friendly and punctual, and clearly focused on getting the job done right. Jeanne singled out Michael, Dominick and Maria for their help. She walked away with a functioning system and the lasting impression that this crew handles warranty work competently and courteously.
John had grown fed up with his previous provider, Fun in the Sun, and booked a service visit for his home solar system. He discovered Mike, the technician, worked quickly and efficiently, and the final bill matched the original quote exactly. That straightforward, no-surprises service pushed him to cancel his account with Fun in the Sun — a change he wishes he'd made much sooner. The detail that sticks: prompt, competent field work combined with an accurate price made the whole switch feel effortless.
Edward had his home solar system flipped on last Saturday and discovered everything is running smoothly so far. He admits the final panel count was his choice, so he’s reserving judgment on long-term value until he gets Duke Energy’s permission to operate and real production data. In the meantime he’s been impressed with the system app — it lays out generation and usage clearly and provides the immediate feedback he wanted. The company kept communication strong throughout the process, and the installers were consistently kind and courteous. The concrete takeaway for him: the project started without drama, the app makes monitoring straightforward, and now all that remains is utility approval and a few months of measured output to prove the investment.
Edwin Velazquez wanted to shave his family’s energy costs, so a year ago he had Bob Heinmiller swap their still-functional conventional water heater for a solar unit. He ended up saving about $50 a month after the change. Bob removed the old heater and completed the solar installation in a single day, and the system has run without problems since. The detail that sticks is the quick, one-day swap that has delivered consistent $50 monthly savings a year on.
James Miller chose the company for a residential solar install and watched the crew complete the job quickly and with professional composure. He appreciated consistent, clear communication from kickoff to handoff, so he always knew what to expect. The installation finished on a timely schedule, and the steady updates throughout the process are the detail he remembers most.
When Adam decided to put solar on his Central Florida home, he discovered a company with straightforward, no-nonsense pricing and a team that actually listened to his aesthetic preferences. He appreciated that the crew adjusted panel placement and cable routing to keep the house’s appearance intact, making the install feel accommodating instead of pushy. He singled out Mike, Miguel, Dominic, Johnny, Nico and Rico for careful, skilled work and ended up with a system that blends with the roof. For buyers who care about neat routing and preserving curb appeal, that attention to aesthetics is the detail that stands out.
Lillian chose Bob Heinmiller Solar Solutions for a solar-plus-battery setup at her home and found the entire project ran smoothly from first contact to final commissioning. She discovered a sales team that listened, eased concerns, and helped design the system without pressure — a calming contrast to high-pressure pitches. Installation followed a reasonable schedule, crews kept the site clean and safe, and installers were friendly and took time to explain how the panels, inverter and battery would work together to provide daily power and backup during outages. Once the system went live, technicians walked her through the monitoring apps so she could track performance and understand what to expect. The standout detail was the practical handoff: clear explanations and hands-on app training left her confident in operating and relying on the new system.
Angel offered a sincere thank-you to Bryon and BJ after they handled the removal and re‑installation of pool solar panels on a brand-new roof. They watched technician Bryon Ogly work carefully and methodically as he removed and reset the panels, taking care not to damage the new shingles. BJ kept the customer-service side on track throughout the job. Before leaving, the crew made sure every roof penetration was properly sealed and ran the system to confirm it was operating. The detail that stuck with Angel was that the team sealed and tested everything on the new roof before driving away, leaving them reassured about both the roof’s integrity and the system’s performance.
Paul hired the company for a residential rooftop solar installation and discovered that installers left a hole in his roof. The roof began to cave in, mold took hold, and he became sick from the resulting conditions. The panels themselves weren’t working afterward, and when he sought help the company demanded a $240 trip fee just to come out and inspect them. He also encountered a rude woman when trying to resolve the issues. Between the structural damage, mold-related illness, and a nonfunctioning system that the company wanted to charge to diagnose, he ended up with no working array and lingering health and home damage—most notable was being quoted $240 simply to have them look at the problem.
Long-term satisfaction for Bob Heinmiller Solar drops to 2.7 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.