96
Trust
Score
WattBot

Credible Solar reviews

TEXAS / DALLAS CORE
Credible Solar
60 Reviews • 3 Locations 7,980 Data Points Processed

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The Verdict

We analyzed dozens of reviews for Credible Solar and found a company that shows up when others don't. One homeowner whose system hadn't worked in a year called them in. They spotted the problem, fixed it, and charged almost nothing. Another customer needed help with a panel issue and the technician walked them through a fix over the phone, no truck roll required. Across the board, we found zero complaints about the quality of the actual installation work. Twenty-four reviews praised the installation craftsmanship without a single dissenting voice. The most telling pattern, though, is repair calls. Fourteen reviewers needed service work, often on systems installed by companies that had since gone bankrupt. Credible Solar fixed problems they didn't create, showed up fast, and in multiple cases charged rates one senior described as "hardly anything." If you want the cheapest quote in town, you'll probably find it elsewhere. But if you're picturing yourself a year from now with a dead inverter and nobody answering the phone, this is the company that still picks up.

If you're okay paying a bit more for an installer who'll drive four hours to diagnose a problem on a system they didn't even install, Credible Solar is worth the premium. If rock-bottom pricing is your only concern, keep shopping.

3 Stories That Stood Out

1. David McCalib
Google | Aug 29, 2025 |

David McCalib needed help getting his home solar system sorted after two different installers had already worked on it. He waited for Credible Solar’s technician, Dru — a busy guy who took a while to show up — but when Dru arrived he diagnosed the problem and got the system working again. Dru charged almost nothing for the visit, and as a senior citizen the low cost and straightforward repair mattered a great deal. He recommends Credible Solar for follow-up work or repairs; what stuck with him was the near-free fix that put his panels back into service.

2. Renee Evans
Google | Jun 28, 2024 |

Renee Evans ran into a problem with her solar unit and called Credible Solar. Dru Benn guided her through troubleshooting over the phone and resolved the issue without a technician needing to visit her home. He stayed patient, walked her step‑by‑step, and got the system back online. She was left reassured and plans to call Credible Solar again if any future issues arise — the standout detail was that a single phone call avoided a service trip to her house.

3. Joanna Hatley
Google | Mar 11, 2025 |

Joanna had a stubborn problem with her home solar equipment, and Juan and Dru drove more than four hours to diagnose it. She watched them methodically work through the system — proving thorough knowledge and persistence — until they tracked down the cause. Rather than a quick stop, they treated the job seriously, staying until they could give a clear diagnosis. The memorable detail: a team willing to travel a long distance and stick with the troubleshooting until the issue was solved.

Platforms Monitored

Google
53 Reviews · 3 Locations
4.9/5
Yelp
7 Reviews · 2 Locations
5.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
5.0/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A

How We Got To Trust Score 96

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 6 years

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. David McCalib
Google | Aug 29, 2025 |

David McCalib needed help getting his home solar system sorted after two different installers had already worked on it. He waited for Credible Solar’s technician, Dru — a busy guy who took a while to show up — but when Dru arrived he diagnosed the problem and got the system working again. Dru charged almost nothing for the visit, and as a senior citizen the low cost and straightforward repair mattered a great deal. He recommends Credible Solar for follow-up work or repairs; what stuck with him was the near-free fix that put his panels back into service.

2. Peter Leonard
Google | May 7, 2025 |

Peter hired the crew to outfit his home with a Powerwall battery and a Span installation, and the whole process unfolded with uncommon smoothness. He found Juan, Dru and the rest of the team meticulous from the earliest planning stages, managing the battery and Span installs and making sure the last details were completed cleanly. Their attention to detail stood out as the defining part of the job — not a rushed handoff but careful follow-through. He already plans to call them back for any future projects and to recommend them to others.

3. Charlie Saginaw
Google | Aug 5, 2024 |

Charlie Saginaw, who has spent nine years in the solar industry, met Dru through mutual connections and went to inspect a Credible Solar Powerwall installation on a Texas home. He came away impressed by the company's professionalism, the quality of the workmanship, and the value they delivered—observations that carry weight from someone familiar with the market. The Powerwall itself became the standout detail: a neat, well-executed install that showed Credible's attention to standards and reliability. In a state where backup power is critical, that tidy Powerwall installation was the concrete proof he needed.

02

1. Michael Marshall
Google | Nov 24, 2024 |

Michael Marshall brought Credible Solar in to install an Anker solar-and-battery system on his home and discovered a crew that handled the job with clear competence. He found the installers courteous, knowledgeable, and efficient — they arrived on time, worked quickly within the estimated timeframe, and cleaned the worksite before leaving. He appreciated that communication never lagged: the company kept him updated through each stage and answered his questions promptly, which kept the process feeling hassle-free. The installed array used a clean, space-maximizing layout that made good use of his available roof area. What set the experience apart was Credible Solar’s comfort with new technology: his system was one of the country’s earliest Anker Pioneer installs (the fourth completed Anker system nationally), so he ended up with both a cutting-edge setup and a team that clearly knew how to handle it. He walked away reassured by their tidy, timely work and the seamless communication that accompanied a technically advanced installation.

2. Carol Weatherford
Google | Jul 12, 2024 |

After the company that installed her solar system closed, Carol Weatherford called Credible Solor for help. Dru Benn came out and repaired the rooftop panel quickly, fixing the problem without drama. She discovered Credible Solor to be honest and their workmanship to be clearly superior. Carol ended up with a repaired system and the practical reassurance of a responsive, trustworthy installer when the original company folded.

3. Renee Evans
Google | Jun 28, 2024 |

Renee Evans ran into a problem with her solar unit and called Credible Solar. Dru Benn guided her through troubleshooting over the phone and resolved the issue without a technician needing to visit her home. He stayed patient, walked her step‑by‑step, and got the system back online. She was left reassured and plans to call Credible Solar again if any future issues arise — the standout detail was that a single phone call avoided a service trip to her house.

03

1. Karl H.
Yelp | Jun 13, 2025 |

Karl hired Juan, Renalto, Dru and their crew to handle a solar-plus-storage setup for his Texas home and found them experienced and straightforward — the kind of team that stayed in business while many other solar outfits folded. They installed one of the earliest Franklin batteries in Texas for him, a choice he made after seeing stronger reviews for the Franklin versus the Tesla wall and learning it was developed by former Tesla engineers. He appreciates that the crew handled that first-in-region install without drama and has already scheduled them to add a second Franklin battery and a SPAN breaker box in December — a concrete sign he’s comfortable trusting them with follow-on upgrades.

2. Damon Healer
Google | May 31, 2025 |

After his solar array sat offline for a year, Damon finally reached out to the company. They came to the house, tracked down the fault and repaired the system, restoring production. He walked away impressed that they responded to a long-standing outage and got everything working again — the quick fix to a year-old problem is the detail a prospective buyer would want to know.

3. Hoffmann Homes
Google | Apr 9, 2025 |

Hoffmann Homes kept coming back to Juan and his team — this marks their fourth installation together — because the crews consistently deliver neat, professionally finished systems that run efficiently. They rely on the team not only for solid technical work but also for the courteous, friendly way installers interact with Hoffmann’s clients. What sticks after four projects is the mix of operational performance and client-facing care that makes the installations easy to hand off.

Long-term Satisfaction

Recent customers rate Credible Solar 5.0 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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