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DFW Premium Roofing gets the insurance paperwork right. One customer waited three years for an approval from a difficult insurer, and Cody Eubanks stayed on the claim until it cleared. Another homeowner watched Jeff Jones call their insurance company the day after a hailstorm, start the paperwork, and then finish the roof in a single day exactly when he said he would. We found 68 reviews praising workmanship and 73 calling out project management. The company coordinates trades beyond roofing (gutters, painting, fencing), assigns a manager to the job site all day, and follows up weeks after install to confirm everything holds. Lauren Williams earned specific mentions in 13 reviews for keeping homeowners informed at every step. One site manager even returned on his own time to help a customer clear storm-damaged trees, which is either admirable or a sign he really enjoys chainsaw work.
If you need a roofer who'll also wrangle your insurance adjuster and coordinate fence repairs in the same visit, DFW Premium Roofing delivers. They're patient with multi-year claims battles and fast when the adjuster signs off.
Mark fought a denied insurance roofing claim for three years before DFW Roofing stepped in and got his roof replaced. He credits Cody Eubanks with staying on the case the whole time, navigating the delays and paperwork until the job was finished. The result is a brand-new roof and a level of persistence and personal attention that stood out — he would have given six stars if he could.
Susan Carney had two DFW Premium Roofing representatives pull up at her house the day after a hailstorm. Jeff Jones and Cody Eubanks climbed onto the roof, photographed the damage, and walked her through what a replacement would look like. They even phoned her insurance company and got the claim paperwork started, removing that hassle for her. Jeff and Cody took time to answer every question and set clear expectations about timing; the crew arrived exactly when Cody said they would and finished the entire roof in one day. The job proceeded without hiccups, and the detail that stood out was how the team handled the insurance legwork and then delivered on their promise of a same‑day completion.
CTB Hutch began with a consult from Cameron, and what started as a roof replacement that included new decking turned into a remarkably pain-free project from first meeting through final touches. Early on they hit a snag with the insurance company, and the owner, Jon Stewart, personally stepped in and took over the communications — he promised to handle it and followed through. James, the company president, even captured drone footage to document the “before and after,” giving a clear visual record of the work. When the job finished they ended up with a gorgeous new roof, rebuilt decking and the kind of confidence that comes from seeing the proof and having the owner manage the hard parts. Jon, Cameron and James checked in several times after completion to make sure everything stayed perfect, and what lingered for them was how hands-on the leadership was and the drone footage that validated the outcome.
Passed screening
Passed screening
Operating longer than most installers in the market.
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
Kathleen Mims has trusted DFW Premium Roofing with the roof on her home four times, and this most recent job kept that streak intact. She found the team took care of the insurance work and smoothly coordinated all the subcontractors — not just for the roofing but for painting and gutters too — so scheduling never became a headache. Her rep, Cody Eubanks, lined up every step, which helped a stressful situation feel much more manageable. Crews worked carefully and treated the property with respect, leaving things tidy. What stuck with her was the company’s ability to handle the logistics end-to-end, turning a potentially disruptive project into a controlled, low-stress process.
Mark fought a denied insurance roofing claim for three years before DFW Roofing stepped in and got his roof replaced. He credits Cody Eubanks with staying on the case the whole time, navigating the delays and paperwork until the job was finished. The result is a brand-new roof and a level of persistence and personal attention that stood out — he would have given six stars if he could.
Jim Mittan found the project unusually well-run from the start: a quick, honest estimate set expectations, and a manager stayed on site the entire day to keep everything moving. He appreciated how the crew protected and cleaned the property—taking care of the pool, landscaping and patio furniture—while coordinating multiple trades for roofing, fencing, gutters and painting. Each subcontractor delivered solid work, and Jim was especially pleased with how the finished job looked. Working with Braden, Tad and Cody stood out as an easy, hands-on experience; what stuck with him most was the constant on-site supervision and attention to protecting the yard during the job.
Chris had DFW Premium Roofing replace his roof six years ago with Ryan overseeing the job, and the installation held up — no complaints and no issues until the recent storms. After the storms produced visible damage, his insurer approved a full replacement, but getting DFW back for an estimate proved difficult. When a crew did show up they spent only about five minutes on the roof and advised him to cancel the insurance claim, acting surprised that the adjuster had approved a replacement. He had already recommended DFW to one of his wife’s coworkers, who is now moving forward with a replacement; DFW told that coworker the same thing, which irritated him given how brief their inspection had been. The insurance adjuster, however, confirmed the original work looked solid and that the storm damage wasn’t due to poor installation — which is why Chris would rate the actual job from six years ago five stars. Frustrated by the current communication and the company’s quick judgment, he’s starting to shop for other roofers and plans to contact a company a neighbor recently used and liked.
Beverly chose a standing-seam light gray steel roof as part of a broader exterior refresh — new paint and guttering joined the replacement and gave her home a noticeably updated look. She found the install labor-intensive but worth the effort, ending up with a solid, modern finish. Multiple crews arrived on time, worked "from daylight to dawn," and cleaned up each evening, a consistency that made the project easy to live through. Lauren Williams and Cody Eubanks supervised the job, coordinating teams and keeping the schedule on track. The detail that stuck with her was the crews’ relentless punctuality and daily cleanup, which turned a disruptive renovation into a tidy, well-managed transformation.
Randy Clemens appreciated the service he received from Lauren and Cody during the installation. He especially valued Lauren’s steady communication—regular updates on the job’s process and progress kept him informed throughout. What stuck with him most was those clear, ongoing updates that made the project feel well-managed.
David Shaban entrusted an insurance-claim roof replacement to Cody Eubanks and DFW Premium Roofing. He found Cody handled the job expertly, delivering the replacement under the claim and leaving the roof in good shape. What stuck with him most was Cody’s clear ownership of the process—he managed the insurance side and the roof work so smoothly that the homeowner felt the whole project was taken care of.
For a full exterior overhaul — a new roof, gutters, solar screens and exterior painting — Kay Vern turned to Cody Eubanks of DFW Premium Roofing. She found Cody managed everything from the initial planning meeting through product selection, handled phone calls and even met with insurance adjusters on her behalf. He kept the timeline on track with a well-planned execution, stayed available throughout the project, and answered texts and calls promptly. The hands-on coordination across multiple trades and his responsiveness made the whole process feel stress-free. She walked away impressed that a single point of contact kept the job moving and completed as promised.
Sandra Lummus hired DFW representative Cody Eubanks to oversee work at her home on 1100 Cherrywood Drive in Cleburne, Texas. He supervised the roofing, managed the fence work and handled every repair they'd agreed on, coordinating crews and logistics. He checked in with her every day, laying out progress, costs and expected dates, so she always knew what was happening. She walked away impressed by his professionalism and competence — the daily, clear updates were the detail that made the difference.
Long-term satisfaction for DFW Premium Roofing and Solar holds steady at 4.8 ★. This is better than 63% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.