Divine Power USA reviews

Vicheka Ek installed solar on her home and discovered it has wiped out her PG&E bill; two years after the install she’s still receiving helpful support from the company. She received patient, step-by-step help from Divine Power representative Joleen, who walked her through the different panel options and showed her how to access and use the solar monitoring app. That clarity about system performance and options has her thinking about adding more panels to cover higher energy use — a detail she’s able to plan for now because of the ongoing, hands-on support.

Jaron Cramer needed his new solar system tied into Enphase, and Joleen stepped in to make that happen. She guided him through the connection, answered questions quickly, and handled everything in a professional, personable way. He ended up with his array linked to Enphase, and what lingered was the smooth, responsive help that got the monitoring up and running without friction.

Brielle B. signed a contract for a residential solar installation in March 2023 and watched the project devolve into an almost 17-month ordeal. Instead of a finished system, she endured repeated missed inspections, crews that showed up and left without communicating, and months of stalled work — including a five-month period where the company tried to “swing the lines” with no progress. She discovered the company misrepresented inspection status and left visible damage to her home, while a senior manager defended employees rather than resolving her requests. Frustrated and out of patience, she is lining up an attorney to try to get out of the contract and plans complaints to the BBB, the contractor licensing board, and the California Public Utilities Commission. The striking detail: after nearly a year and a half the system still isn’t hooked up, and she’s taking legal and regulatory steps to undo the relationship.

Aurora had solar installed in 2023 but ran into problems that left her unhappy. Recently she called back and learned the original crew was no longer with Divine Power USA and a service ticket would be opened; expecting the usual runaround, she prepared for silence. Instead, the company called the same day, scheduled a tech for the very next day, and that visit addressed the list of issues she’d raised. When she spotted one small item that had been missed and called again, technicians returned the next day and fixed that, too. What stood out was the turnaround — a same-day callback followed by two consecutive next-day service visits that cleared every outstanding problem and left her completely satisfied.

Raymond has relied on Divine Solar and Power for more than six years after they installed a rooftop solar system on his home; the company has also handled any maintenance since. David Macias and his crew brought clear expertise and a friendly, hands-on approach that made service easy to trust. When problems or questions popped up, the team stepped in quickly and often went the extra mile to make sure the work met his expectations. Because of that steady support and responsiveness, he steers neighbors and friends toward Divine Solar and Power whenever solar comes up.

Lindsey Giles had a solar system installed on her home that never turned on for more than a year, leaving her with a $6,000 electricity bill. She spent a year calling the company for help but management never returned a single call. Frustrated, she hired an independent energy‑monitoring firm herself to try to figure out why the system produced no power. She later discovered the installer was not even licensed by the contractors board. What lingers is the image of panels sitting on a roof, never energized, while she picked up a huge power bill and received no support from the company.

Sukhveer discovered that since installing solar on his home, his household hasn’t paid an electricity bill for over a year. He appreciated the company’s service throughout the process, and the standout result — a year-plus of zero electricity costs — is what he keeps coming back to.

Linda called Divine Power when an issue popped up with her home solar system. She connected with the owner and his administrative assistant, Carmen, who went out of their way to put her at ease and to work through a fix until a solution was reached. She came away impressed by the kindness, the level of service and the spotless follow-up — the personal attention from the owner and Carmen’s careful correspondence were the things that stuck with her.

Gustavo Adolfo purchased solar panels in March 2022 and expected routine installation and service, but by April 2025 he still faces an unresolved issue. He recognizes he didn’t check prior reviews before signing on and then endured a very difficult post-sale experience: poor management, unprofessional interactions, and ongoing disappointment. After more than three years without a resolution, he warns prospective buyers to be cautious — the most striking detail is the length of time the problem has remained open.