Edison Solar reviews

Ric Gallarte turned to Ethan Rodriguez and his team at Edison Solar to handle everything from the ONCOR application through to final PTO (permission to operate). He watched them prepare the paperwork, coordinate with the utility, and stay involved until the PTO was in hand. Ethan remained available after installation, answering every question about the system’s grid connection and stepping in with technical support whenever connectivity issues came up. The detail that stood out was the team’s follow-through—he ended up with an approved PTO and dependable solar connectivity because of their ongoing responsiveness.

Shawnece B hired Edison Solar in April 2024 to install solar panels on her house. During the installation an installer drove a hammer through her ceiling, leaving visible damage. She has been trying to get Edison Solar to make it right but ran into a steady runaround: the company repeatedly promised weekend return visits and then nobody showed, and promised callbacks never arrived on time. She also contacted her loan company, which guaranteed someone would follow up about her complaint but only called back weeks later. She ended up with a damaged ceiling, unanswered promises from the installer, and a delayed response from her lender — and left a one-star review.

Alan B signed up for a residential solar installation in December 2023 after being promised the system would be live within two to six weeks. The crew installed panels quickly—within about two weeks—but the system wasn’t actually switched on until January 2025, so nearly 15 months passed before any real service. Even with solar active for January and February, he ended up still paying a combined $1,250 a month to Reliant Energy and the company that finances the panels. He has repeatedly tried to get the Wi‑Fi monitoring password from the Edison Solar owner; despite recent contact and promises, the login never arrived. The finance company has also refused to cooperate, and people he’s spoken with have labeled the arrangement fraudulent. He regrets not checking the Better Business Bureau first and has begun preparing legal action—unless Edison Solar and the lender resolve the missing monitoring access and the ongoing billing problem soon.

After reading other reviews and worrying he'd run into problems, Thomas G chose Edison Solar for a home installation. He discovered the company delivered on its promises: the system performed as expected and his electric bill dropped noticeably, giving him the tangible savings he was promised. He recommends Edison Solar — what stuck with him most was the lower monthly bill as concrete proof the installation worked.

Glenda L ended up with solar panels physically mounted on her roof more than a year ago but never connected — she’s waited about a year and a half to actually use them. The installer never returned to finish the hookup, and meanwhile she kept getting Entergy bills and repeated calls from the finance company demanding payment. She refused to pay both the utility and the financer, and watched her husband’s credit take a hit as a result. After 18 months of idle panels and mounting calls, she wished she could give the company zero stars; her hard lesson for buyers is to get firm, written timelines and clear responsibility for utility payments before signing anything.

Lauren arranged for solar panels to be installed on her mother’s home in August 2022, and months later she discovered the array still wasn’t working. She chased copies of the contracts and made repeated calls and emails, but the company never answered. Over the rest of 2022 she encountered a string of broken promises: technicians would show up, do partial work and leave the utility room in a mess, but never finish the tasks they’d promised. After involving the city, an inspector confirmed the installation had been done improperly and that parts were missing. The inspector also relayed that Edison had told the city they’d installed a receiver or inverter and replaced the electrical box — claims that turned out to be false, and parts the company had removed were later said to be unnecessary. Lauren finally found another installer willing to try to fix the situation and is now waiting for repairs. The outcome so far: an electric bill that used to be about $100 has jumped to over $400 a month, plus ongoing loan payments for a system that hasn’t worked — a costly, drawn-out mess that still needs to be made right.

Barbara had a 25-panel array mounted on her roof on October 4, 2024 as part of a lease agreement, but the job never reached the finish line. The installer left the panels in place, yet Edison never completed the utility connection, so the system remains unactivated. She has called Edison weekly and tried everything she can think of to get the hookup moving, only to receive no callbacks or progress. She compares the panels to hubcaps on the roof—leased equipment that isn’t doing anything. The outcome: a leased 25-panel system installed months ago but still unconnected because the utility hasn’t finished its side, and repeated outreach produced no response.

Michael M found the sales process reassuring at first: a representative walked him through the system and returned follow-up calls quickly. He signed the contract, and two to six weeks later crews had the panels bolted to his roof. After that, the project stalled — six months later the company still hasn’t finished the final step: connecting the wires to the exterior service box, even though the electric company has given the green light. Repeated calls mostly go unanswered; when someone does pick up he is told the team is "in a meeting," that he’s a "top priority," and that he will be reimbursed for his payments — none of which has materialized. He hasn’t seen any reimbursements and now worries he may have been scammed. The image that lingers: panels sitting on the roof but unable to produce power because the final electrical hookup was never completed.

Jeff R began a residential solar project with Edison Solar TX and quickly ran into problems that spilled over to an unrelated Edison Solar in Ohio — he discovered the two companies’ identical names were damaging the Ohio firm’s reputation after callers confused them. The installation started with a few rough patches but seemed to move forward despite weak communication. Then an electrician showed up unannounced and severed the home’s main internet feed; the line couldn’t be reinstalled, so he ended up rerouting the connection himself. Panels went up and permits crept along, but the project webpage that had been updating the job suddenly stopped working, leading him to suspect the team was piggybacking off another company. Months later someone arrived unannounced for an inspection while the online permit tracker finally updated; by then the assigned project manager, Cash Preather, had become unreachable. An associate, Samantha, only returned calls after repeated attempts and offered repeated assurances that inspectors were being located, which felt dismissive. The local utility proved unhelpful — reachable only by email through a single staffer — but that employee helped him keep ph