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Electric Distribution and Design Systems reviews
• updated MAR 31, 2026Loading map...
The Verdict
Electric Distribution and Design Systems will answer your call on a holiday weekend and fix a downed system within 48 hours. We analyzed nearly a hundred reviews and found zero complaints about their workmanship, and only three reviewers mentioned any hiccups with communication or delays. Most installations finished in a single day. The company's owner, Thomas Edds, walks customers through battery options until they understand the tradeoffs, and his crew stayed responsive even when COVID pushed a generator install out by a full year. One homeowner tipped the install team mid-project because the work was so clean. We noticed 35 separate mentions of installation quality and follow-through, often from customers who'd hired the company multiple times. The one review describing a battery delay from 2020 stands alone; we couldn't find a pattern of missed promises. If you want an installer who'll track down parts for a system another company abandoned and show up on Memorial Day weekend, this is the team.
If you need someone who treats a solar emergency like an actual emergency, hire them. You'll pay a fair price and get an install crew that finishes in a day, not a week.
3 Stories That Stood Out
Travis discovered his solar installer had gone out of business in 2024, and with the system shut down he needed component inspections immediately. He contacted EDDS on a Sunday during a holiday weekend; the owner Tom called back within an hour, arrived on site 48 hours later, diagnosed the problem and had everything fixed in about two hours. What began as a panicked scramble turned into a fast, hands-on resolution, and he now plans to use only EDDS for future service. The detail that stuck with him: an owner answering during a holiday and completing the repairs in a single two-hour visit.
Dustin hired EDDS — led by Tommy and another Tom — to install a 30 kW Generac whole-house generator a few weeks before summer. He noticed clear, timely communication about the schedule and what the crew would do, and the installation and construction looked solid even with the supply-chain and manufacturing headaches Generac has been working through this past year. When Oncor warned of an outage likely to last 4–5 hours and the heat climbed to 90 degrees, the generator kicked in within seconds and kept the HVAC, internet and lights running; his wife and kids ran through the house, giggling instead of getting sweaty and hot in the dark. He walked away impressed that the system performed exactly when it mattered and declared the install worth every penny — the standout detail was how seamlessly the generator preserved normal life during a multi-hour outage.
Don Parker hired EDDS for his home’s solar setup on three separate occasions: the original installation, a removal and reinstall when his roof shingles were replaced, and later an expansion after the panels proved effective. He kept calling them back because the system was performing so well, and each visit unfolded the same way — prompt arrival, courteous crews, and professional work. The consistency over multiple jobs — including coordinating the roof work without fuss and then adding more panels because the array delivered — is what stuck with him. For Don, the standout fact wasn’t a single flawless install but that EDDS returned reliably over time and handled upgrades and roof-related service as part of the package.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 90
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 11 years
Operating longer than most installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Diane hired EDDS to install rooftop solar in 2020 and ended up with a system that’s delivered steady, trouble-free performance since. She appreciated that the company stayed responsive — whenever questions came up they answered quickly — which kept ownership low-friction. The detail that sticks: a straightforward 2020 roof install that still works well, paired with prompt customer support whenever she needed it.
cv11 has done business with the company for years and kept coming back because the service stayed consistently excellent. They found each job delivered the same high standard — knowledgeable crews, honest estimates, fair pricing and punctual appointments. They have recommended the company before and plan to do so again, highlighting consistency as the reason they refer others. The takeaway for a prospective buyer: dependable, straightforward service that shows up on time and delivers fair, knowledgeable work every time.
Bruce had a whole-house Generac generator installed by Thomas Edds's company a year ago for his home. Within the first week it kicked in five times, giving immediate proof that the system worked when needed. He and his wife haven’t had to rely on it since, but they sleep much better knowing it’s there. The crew handled the installation professionally and walked them through the operation. When friends ask, he points to that first-week reliability and the installers’ clear, helpful approach as the reasons to consider this company—especially the fact that the generator activated five times right away.
Buzz Barton had a solar system installed on his home in March 2022. The installation crew walked him through the process, answered all his questions, and configured the array to meet his specific needs. Since the install he encountered only a handful of issues, and each time the company moved quickly to diagnose and correct them. He ended up with a reliably performing system and a service team whose prompt follow-up is the detail that stuck with him.
Travis discovered his solar installer had gone out of business in 2024, and with the system shut down he needed component inspections immediately. He contacted EDDS on a Sunday during a holiday weekend; the owner Tom called back within an hour, arrived on site 48 hours later, diagnosed the problem and had everything fixed in about two hours. What began as a panicked scramble turned into a fast, hands-on resolution, and he now plans to use only EDDS for future service. The detail that stuck with him: an owner answering during a holiday and completing the repairs in a single two-hour visit.
Michael Duncan hired Electric Distribution and Design Systems to install solar on his Dallas home and found owner Edds Thomas deeply involved from the outset. Edds personally oversaw the job, bringing clear expertise that kept the installation smooth and efficient. He’s already noticed a drop in his energy bills since the system started producing. The detail that stuck with him was the owner’s hands-on approach combined with an early, tangible reduction in costs — the kind of outcome that made the whole project feel worthwhile.
Randy ordered a home generator, but COVID-related shipping and supply problems stretched the job to nearly a year from order to installation. He watched the team stay responsive and helpful throughout that long wait, and after eight months with the unit he’s very pleased with how it performs. The memorable part of his experience wasn’t the delay itself but that the crew handled it well and delivered a reliable generator that’s lived up to expectations.
Natalie made this company her go-to whenever her solar system needs attention — she calls them first because they clearly know their craft. When her panels stopped producing, they brought the system back online and she ended up generating solar again, relieved but annoyed with herself for not contacting them sooner.
Glenn Barnhart reached out to Mr. Thomas to install a new solar panel on his Dallas property. He found Mr. Thomas to be a genuinely good person and ended up with what he considers the best price in Dallas. He finished the job grateful for the installation and the value he received.
Long-term Satisfaction
Long-term customers rate Electric Distribution and Design Systems 5.0 ★ — higher than early reviews. This growth is better than 96% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.