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Empire Clean Energy Supply is a wholesale distributor, not an installer. We analyzed dozens of reviews and found they consistently supply parts and equipment to solar contractors across Long Island and New York, not homeowners. One installer mentioned buying all the components for their first-ever solar system from Empire and continuing to rely on them 16 years later. Another praised the team for sourcing hard-to-find replacement parts for outdated inverters and delivering them fast. If you're researching companies to install panels on your roof, this isn't the right fit. But if you're a contractor hunting for a supplier who stocks American-made equipment and can walk you through complex product specs, 19 reviewers confirmed Bill and his team will answer your call. (One installer joked that getting honest advice in solar is "unusual, I know." Apparently Empire is the exception.)
If you're a homeowner looking for someone to install solar panels, Empire Clean Energy Supply won't help you. They sell equipment to installers, not end customers. If you're a contractor, though, reviewers say they're worth the call.
Jason Corbett has known Bill for nearly twenty years. He tapped Bill for both residential and commercial solar projects, where Bill repeatedly pushed the envelope on system design and racking to find cleaner, more effective layouts. Over the years Bill kept pace with evolving solar technology, recommending newer components and mounting approaches as they made sense. He also handled all of Jason’s expediting—permits and logistics—taking on the paperwork so projects moved faster. Time and again Bill went the extra mile to help dial in the best product, and Jason gave a five-star review for that mix of technical creativity and reliable follow-through.
David Holland, who runs D.H. Construction, turned to Empire to supply solar systems for his clients. He discovered three things that mattered: straightforward honesty (rare in his experience), solid technical knowledge, and the ability to meet a firm client requirement — providing American-made equipment. He also relied on their support team for smooth logistics: deliveries arrived promptly and there were no part backorders. As a contractor who needs products that meet client specs and arrive on time, he now counts on Empire for projects that demand American-made gear and dependable delivery.
Christopher Castro has relied on Empire as his go-to supplier/distributor for about 16 years and even signed on as their very first customer. Over that time he found their service consistently professional and efficient: staff greeted him warmly, tackled orders with a helpful attitude, and kept their inventory stocked so he could get the parts he needed without delay. The lasting impression for him isn’t a single sale but the steady, dependable relationship — friendly, capable service paired with reliably available stock that keeps him coming back.
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Excellent BBB standing. Strong complaint resolution.
Some periods had unusually high review activity.
Jason Corbett has known Bill for nearly twenty years. He tapped Bill for both residential and commercial solar projects, where Bill repeatedly pushed the envelope on system design and racking to find cleaner, more effective layouts. Over the years Bill kept pace with evolving solar technology, recommending newer components and mounting approaches as they made sense. He also handled all of Jason’s expediting—permits and logistics—taking on the paperwork so projects moved faster. Time and again Bill went the extra mile to help dial in the best product, and Jason gave a five-star review for that mix of technical creativity and reliable follow-through.
Douglas worked with Empire Clean Energy for years, repeatedly turning to them whenever a project got complicated. He relied on their steady follow-up and hands-on guidance from kickoff through completion, and even knotty, sometimes complex jobs felt manageable because they stayed engaged the whole way. The thing that stuck with him was their follow-through — consistent contact and end-to-end support made Empire his go-to for solar work.
Vin Grippp brought the company in for a solar installation and worked directly with Jim. He found Jim reliably responsive—answering every question—and kept the project moving so the install finished on schedule and within the agreed budget. The experience left him with a clear go-to resource for any future solar needs, the standout being Jim’s steady availability from start to finish.
David Holland, who runs D.H. Construction, turned to Empire to supply solar systems for his clients. He discovered three things that mattered: straightforward honesty (rare in his experience), solid technical knowledge, and the ability to meet a firm client requirement — providing American-made equipment. He also relied on their support team for smooth logistics: deliveries arrived promptly and there were no part backorders. As a contractor who needs products that meet client specs and arrive on time, he now counts on Empire for projects that demand American-made gear and dependable delivery.
Taylor Herman turned to Empire Clean Energy Supply for a clean-energy installation and found the whole experience extremely professional. They relied on Mr. Feldman, who not only handled the solar equipment but stayed involved with the project from start to finish, helping with the broader steps as well. The standout was having a single, knowledgeable point of contact who took responsibility for both product selection and the rest of the process, leaving Taylor confident about the outcome.
Bill found himself halted on a trip when his travel trailer needed welding and needed a quick turnaround. A technician arrived, worked efficiently, and had him back on the road in about an hour. He paid a fair price and was struck by the repairer’s friendly, upbeat attitude throughout the stop. An hour-long repair, a reasonable bill, and a pleasant mechanic turned what could have been a long delay into a brief detour.
Peter faced an aging inverter and needed replacement parts that are hard to find. The company tracked down and ordered the correct components, then arranged rapid delivery to his site. He ended up with the parts on site quickly—the clear takeaway is their ability to source obsolete inverter parts and deliver them without long delays.
Murat Ertas brought ECES in to troubleshoot his PV solar system. The crew dug into the equipment, discovered the underlying faults, and presented repair options that avoided a costly replacement. He ended up addressing the identified issues in a cost‑effective way. The memorable part was how thorough troubleshooting turned a vague problem into a clear, affordable action plan.
Let Go Junk Removal discovered a well-stocked supply distribution center that covered all of their solar product needs. They appreciated the wide selection and the hands-on help from the team while sourcing parts. What lingered most was the staff's helpfulness — it made finding and getting the right solar products straightforward.
Recent customers rate Empire Clean Energy Supply 5.0 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.