Energy Builders, inc reviews

Barbara G. had Energy Builders coat her family home with Tex-Cote about two years ago and quickly noticed a measurable change: the house stayed warmer in winter and cooler in summer, so the paint began to feel like an extra layer of insulation. During the project Jose fussed over every detail and kept her fully informed, while owner Brad stepped in to clear several obstacles that came up. The crew completed the job cleanly and professionally, and two years on she still feels the seasonal temperature improvement — proof that the product performs and that the team follows through when problems arise.

Henry bought a house about five years ago and, after a big remodel, left the windows for last. He watched his in‑laws get theirs done and loved the result, so he reached out and met Rachel and Brad, the owners. A sales rep came by to measure and walked him through the difference between Dule panel and single‑pane options, and he chose the Dule panel. The standout moment came when Brad personally returned to verify the final measurements — a quick, hands‑on check that made sure everything fit perfectly. The crew installed a custom sliding door and a large front window that significantly boosted curb appeal, and the whole process didn’t take long. Henry couldn’t understand low ratings for the company and wanted to give more than five stars; he asked future customers to request Rachel because her service left a lasting impression every time he opens the windows.

Bob W. hired Energy Builders to put a residential solar array on his house almost four months ago. Brad came out, drew up a composite layout and collected a $1,000 deposit, and a few days later asked for a second payment of just over $7,500 — which he accepted. After that, the timeline went quiet. More than a month passed before Brad returned to take measurements; he put up a few markers, dug some holes, then left the site and never came back. Repeated phone calls to Brad and to Rachel went unanswered, and eventually their numbers appeared to be blocked. Frustrated and out more than $8,500, he and his wife are now preparing legal action. The image that stuck with them — a yard with a few dug holes and a paid-but-unfinished project — is the practical warning a prospective buyer should remember.

John hired Tex Coat to fix numerous holes and cracks in his home's stucco. The crew approached the job with careful attention, treating the repairs as if they were working on their own house, and delivered neat, thorough work. More than two years after completion, the patches have held up and he remains very satisfied with the quality. The long-lasting repairs are what convinced him to tell friends about the company.

Jay ended up with a smooth installation handled by Trey and Luis, who kept the work moving cleanly on site. What made the experience stand out was Oscar taking the time to spell out the available options clearly, so the project felt straightforward from the start rather than like a leap into the dark.

M L. hired Energy Builders to install solar on their single-family roof a few years back and began tracking output right away. After a few months of low production they pushed the company to send someone; the tech eventually arrived and discovered half the array hadn't been connected. Once that wiring issue was fixed the system ran without further trouble. The real problem surfaced later: when regulators moved from NEM 2 to NEM 3 and owners needed to submit an application to be grandfathered under NEM 2, Energy Builders went silent. Calls go unanswered, the voicemail box is full and emails get no reply, so the company’s warranty and customer-service promises became meaningless during a time-sensitive filing window. What stuck with them was not the initial installation hiccup — which got fixed — but that the installer disappeared when the NEM grandfathering actually mattered.

Luis P. ran into trouble when the microinverters on his rooftop solar system started acting up, and at first he struggled to get someone out to diagnose it. After a rough stretch and several on-site visits, Andy, Rachel and the crew kept returning and methodically hunted down the problem. Their persistence resolved the issue, and his system is now functioning properly. The detail that stands out: the team stuck with repeated troubleshooting until the system was fixed.

Bret signed up for a residential solar install that was quoted to take two weeks; the crew began in July 2018 and the job didn’t finish until spring 2019. He ended up with what he calls shoddy workmanship, and his husband had to nitpick the crew to get obvious fixes made. A worker even stood on the outdoor hose bib, leaving it broken and leaking — a problem they discovered themselves after no one volunteered the information. Worse, project-management miscues turned administrative trouble into real risk: mistakes during repairs left their home exposed to a lien. Communication vanished at key moments — numerous texts, calls and voicemails went unanswered — and the owner appeared unaware of what his project manager was doing. At times it seemed an employee’s serious personal or health problems were derailing schedules and follow-up. Last summer they found a roof leak and notified the company in August 2019. One technician visited twice and confirmed the leak; the project manager and the owner later re-confirmed it, yet as of January 14, 2020 the leak still had not been fixed. Bret collected texts, calls, voicemails and video to document every step. The striking takeaway: the job

Krista P.'s residential solar setup turned into a nearly year-long headache when financial issues never got resolved. She discovered the company had blocked her attempts to contact them and had shut her solar system off — despite the company owing her money. The clearest takeaway: after almost a year she remained without service, owed funds, and no way to reach the installer to fix the problem.