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Evergreen Solar is a safe bet if you want competitive pricing and a fast install, but you'll need to stay on top of them after the panels go live. We found their strongest pattern in the sales and installation phase: 16 reviewers specifically praised install times under three weeks, and one homeowner mentioned going 2.5 years without a true-up bill while neighbors still paid PG&E annually. The workmanship scores hold up, with 51 positive mentions and only 7 complaints about the actual installation quality. But post-sale support is where things get uneven. We noticed 15 reviews citing communication issues after activation, including one customer who spent months chasing down a doorbell wiring problem and another who waited through multiple failed inspections. If you're the type to follow up on your own and don't mind being your own project manager once the system is live, the upfront savings and speed make this a reasonable choice.
If you want rock-bottom prices and a crew that can finish your roof and panels in under three weeks, Evergreen delivers. Just know you may need to chase them down yourself if something breaks after activation.
Asif shopped multiple companies and landed on Evergreen Solar even though their price was only the second-lowest. He picked them because they demonstrated urgency and commitment, and they moved faster to get panels on his roof than the other bidders. The faster timeline mattered: after the install he went more than 2.5 years without receiving a true-up from PG&E while his neighbors kept getting annual reconciliations — a result that left him visibly pleased. He thanked Alex, Haroon and everyone on the team for an unusually smooth transaction, and the standout fact he keeps telling friends is simply that long stretch with no true-up.
Jill E. paid for a rooftop system in October 2023 expecting the installation and inspection to wrap up by late January, but the project stalled almost immediately. The crew missed multiple inspection appointments, then hit delays because they didn’t have the correct labels, and finally blamed SMUD for withholding authorization — only for Jill to call SMUD and discover Evergreen had the approval weeks earlier. A promised project manager never made contact; after repeated escalations she was eventually assigned Luis, yet she still found herself calling every week just to get a status update. By April 2024 the Simplisafe doorbell had lost power; successive electricians sent by the company couldn’t solve it and told her to hire a low-voltage specialist. She paid $800 out of pocket, was instructed to submit the receipt to Vanessa for reimbursement, and then watched the company refuse to pay. When she escalated again, the person identified as “Compliance,” manager Alex, confronted her family — yelling at her husband about the Enlighten App, hanging up, and prompting him to text about her safety and call the salesperson, Nick, to check on her. To top it off, a power outage left the house—
Faqir approached solar with healthy skepticism after past contractor headaches, so he spent a long time researching and specifically avoided high‑pressure door‑to‑door sales. He landed on Evergreen through a friend, and they immediately treated him differently: they respected the homework he had done, answered what felt like an endless stream of questions, and walked him through different panel styles because he cared about how the array would look on his roof. Along the way they taught him a few things about incentives and design that he hadn’t known, but never pushed an upsell — instead they sounded genuinely excited to help. A city permit hiccup delayed the install, but Evergreen kept him informed, explained what was happening behind the scenes, and always picked up the phone when he called. He wrapped up the process feeling that his priorities — longevity, aesthetics, and transparent communication — were taken seriously, and he recommended asking for a particular option he mentioned in his review when talking to Evergreen.
Passed screening
Passed screening
Good BBB standing.
Reviews were posted naturally over time.
Asif shopped multiple companies and landed on Evergreen Solar even though their price was only the second-lowest. He picked them because they demonstrated urgency and commitment, and they moved faster to get panels on his roof than the other bidders. The faster timeline mattered: after the install he went more than 2.5 years without receiving a true-up from PG&E while his neighbors kept getting annual reconciliations — a result that left him visibly pleased. He thanked Alex, Haroon and everyone on the team for an unusually smooth transaction, and the standout fact he keeps telling friends is simply that long stretch with no true-up.
David A. shopped three providers a year ago—Evergreen, Tesla and Sunrun—looking for the best fit for a residential solar setup and ultimately chose Evergreen. He found the team moved quickly: permits were pulled fast and installers finished the job just days after the permits came through. Communication stayed straightforward throughout, making the whole process feel streamlined rather than drawn out. The detail that stood out most to him was the Enphase microinverter choice—he appreciated its performance in areas with shade from trees or nearby buildings. He walked away especially impressed by the speedy permitting/installation and the microinverter solution for shaded panels.
Valerie spent a year with solar hardware on her home, but the system never became usable because the company installed the panels and then failed to apply for the city permit. Instead of fixing the problem, they kept dodging calls and shifted blame to IID, even though the breakdown traced back to their own missed paperwork. What should have been a working solar setup turned into a year-long wait with panels in place but no functioning system.
Referred to Evergreen by a friend, applemacbook4567 had solar panels fitted a few years ago and has experienced smooth sailing ever since. They ran into no hiccups during the install or afterward, and Evergreen still checks in regularly to confirm everything’s working. What stood out most was the company’s ongoing follow-up long after the job was complete — that steady check-in is why they gave a five-star rating.
Chanelle S. chose Evergreen to install a solar system on her home a year ago and now regards it as one of the best decisions she’s made for the property. She found the price very affordable and the installation itself efficient, with the crew completing the job cleanly and without fuss. Her takeaway: for buyers focused on cost and a straightforward, well-executed install, Evergreen delivered what mattered most.
Bernie M. hired Evergreen Solar to install panels about a year and a half ago and ended up with a system that still doesn't operate correctly. He photographed the problems and exchanged back-and-forth text messages asking the company to come fix it, but the issues remain unresolved. He even questions the legitimacy of the installer's electrical license, likening it to something from a "Cracker Jack box," and cannot understand how the company stays in business. The detail that lingers: 18 months after installation he still has nonworking panels, documented photos, and repeated text requests with no effective repair.
AbdullA went solar with Evergreen about a year ago and handled the process directly with Al and Alex. He found both of them kind, patient, and willing to answer every question as the project moved forward. Because several friends had run into surprise one-year true-up bills, he waited a full year before writing to be sure of the outcome — at the one-year mark he received no true-up and actually came away with a credit, exactly as Alex had promised. What stands out most is the combination of clear, hands-on communication and the concrete billing result: a credit instead of an unexpected charge.
Hal T. had Evergreen Solar install a pool‑heating system for his backyard pool just over a year ago, and it ended up stretching his swim season by several months. When he noticed a leak at the connection between the solar plumbing and the pool pump last week, he called the company — Evergreen’s crew arrived within days and repaired the problem at no charge. He walked away impressed by how well the system performs and by the prompt, warranty repair visit: the extended pool season plus fast, free service is what made the experience stand out.
Jeanne spent nine months waiting for a solar system she bought and still never got the working setup she was promised. Instead of owning the problem, the company tried to shift the blame onto her utility provider and even suggested she must have turned the system off herself, a claim that only deepened the frustration because she had no idea how to do that. The result was a punishing double bill: about $200 a month for solar payments on a system that wasn’t delivering, plus another $175 to $200 in electric bills on top of it. Tracy Rivera, the main contact, stopped responding altogether, and Jeanne ended up reporting the company to five different agencies while still waiting for an apology or a refund for the payments she had already made.
Long-term satisfaction for Evergreen Builders drops to 3.8 ★ compared to early reviews. This decline is worse than 63% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.