My Next Home Improvement reviews

Eduardo Laureano worked with MNHI and consultants Jared Delgado and Keila Rivera to put solar on his home, and they guided him through a lot of detail about the equipment and options. Jared and Keila walked him through product features, answered every question, and filled in knowledge he hadn’t had before. A year later, the system is running exceptionally well — he hasn’t received an electricity bill because his account always shows credits. He recommends MNHI 100%, and the one detail that stood out for him was turning a potential monthly bill into steady credit on his utility account.

When Audrey Cabrera began exploring a residential solar installation, she met with consultant Will Ruiz and found the conversation highly informative and easy to follow. She walked away impressed by the quality of the products and grateful for the time Mr. Ruiz spent explaining options and answering questions. Because the consultation clarified her choices so well, she urges other homeowners to speak with the consultants at My Next Home Improvement Inc. before committing to a home solar project.

Rhina D. Martinez commissioned a $128,000 home upgrade that bundled rooftop solar, a hybrid water-heater replacement, and an outdoor build — a screened patio with an outdoor kitchen and bar. The crew installed the solar panels in April 2022, but the outdoor work never reached completion. Owner Will Ruiz visited the house and, in front of sales rep Jared Delgado, his wife, and Omar Gavalo, promised the project would be finished by July 17, 2022; that date passed without delivery. The team eventually finished the screened porch around November–December 2022, but the outdoor kitchen still sits incomplete. Ruiz and his daughter Beverly stopped answering calls and texts, and calls to Jared and David, the construction manager, produced no reliable timeline. Meanwhile she remains on the loan payments, and now the water-heater tank is leaking. The clearest takeaway: a firm, in-person promise of a completion date dissolved into silence while the customer continues to pay for unfinished work.

Nilka hired the company to install solar panels on her home. The crew handled the installation professionally and responded to her requests promptly throughout the process. She walked away with a smooth, completed installation, with the quick responsiveness to her questions standing out as the most memorable part.

K White hired the company to install solar panels on their house, but the system couldn't pass the county inspection. After the failed inspection, the installers stopped answering phone calls and wouldn't come back to correct the problems despite repeated attempts to reach them. Frustration mounted as the homeowner was left with an unapproved installation and no way to get it fixed; K White left a one-star review and urged others to steer clear. The detail that sticks: the system failed inspection and the company became unreachable when repairs were needed.

Dayana signed a solar installation contract in April expecting the company to get started soon, but instead she watched promised start dates come and go. She received multiple firm dates that arrived with no call and no crew, and every missed appointment ended only after she called, often frustrated and near tears. She discovered the team moves quickly to secure contracts and take payment, yet stalls on completing the project and resolving follow-up items. Months passed with her on a supposed "list" for reimbursement that never gets resolved, leaving her out of pocket while the job remains unfinished. Now five months pregnant and almost a year after signing, she still waits for the company to begin work, and believes many five-star reviews come from employees rather than real customers. The one clear takeaway: she handed over money months ago but still has no start date and no resolution on reimbursement.

Ruben hired My Next Home Improvement to replace the roof on his house and walked away impressed: the new roof looks excellent, the crew used quality materials, and the workers acted professionally. A week later they returned to install a solar system that started producing right away — he began seeing credits on his electric bill in the first month. The impact was dramatic: his prior bill topped $400, and after the system went live his bill fell to $0. He singled out Jared and Keila for their broad knowledge of home-improvement projects; the detail that stuck with him was how quickly the solar installation eliminated that $400+ monthly charge.

Oscar Velez had the company install his solar panels quickly, but the rest of the project stalled. He found that while crews moved fast to put up panels, they dragged their feet on other services he was paying for. He tried calling repeatedly and got no response, leaving those paid follow-up tasks unresolved. The lasting impression: speedy panel installation paired with poor communication and unreliable completion of the remaining work.

In January 2022 Dairis financed a $100,000 solar-plus-remodel project for her house and handed the company the funds to do both the panel installation and home remodel. The crew installed solar panels that never functioned and the remodeling work effectively destroyed much of the house, forcing her to borrow again to finish repairs. She ended up carrying a $100,000 loan that costs about $500 a month, while still seeing roughly $170 monthly from Duke Energy on top of more than $2,000 a month in extra loan and credit-card payments used to complete the home. She backs the account with photos and video, and the lasting image is a nonworking system, a damaged home, and heavy, ongoing monthly debt.