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NeoSun reviews
• updated APR 10, 2026Loading map...
The Verdict
NeoSun stands out for doing the kind of follow-up most installers skip. We analyzed nearly a hundred reviews and found zero complaints about post-install support. One homeowner's 15-year-old system went offline, and even though NeoSun hadn't installed it, their team spent hours on the phone with the original manufacturer to bring it back online at no charge. Another had the utility install the wrong meter (not NeoSun's mistake), and the company refunded three months of electric bills while sorting it out. Forty-three reviewers singled out pricing as exceptional value, but what really separates this installer is the single point of contact model. You get one person who handles permits, inspections, and all the utility paperwork instead of being handed off to a call center. Eighteen reviewers compared quotes from five or six competitors before choosing NeoSun, most citing transparency over price. The install crews paint conduit runs to match your house exterior, which sounds trivial until you realize how many installers don't. (One reviewer mentioned aesthetics matter, and apparently NeoSun agrees.)
If you want the cheapest quote, keep shopping. But if you need an installer who'll guide you through LADWP permit bureaucracy and still answer your texts six months after activation, NeoSun is worth the premium.
3 Stories That Stood Out
When David’s 10–15 year old solar system suddenly stopped working, he called Neosun and reached Nare, who jumped in and organized help right away. She sent Daniel to inspect the array; he diagnosed a failing, outdated inverter that needed replacement but discovered Neosun didn’t handle that particular part directly. Nare and he dug into the problem, found a compatible replacement, scheduled shipment and had the inverter installed. Even after the new hardware was in place, the system still needed the original solar company to bring it back online, and Daniel spent long stretches on the phone with them—twice—until the whole array produced power again. Throughout the process they stayed patient, kind and clearly invested, which eased his worries during the more frustrating moments. What lingers is the hands‑on persistence: local technicians who researched the part, managed the logistics and stayed on the calls until the system was live.
Christina Hillhurst was shopping for a new roof and solar work after a reputable roofer refused to cover her panels, which would have forced her to hire a third party to reinstall them. She stumbled across Neosun, who sent someone out within a day to give a quote and then offered to replace her roof and install the panels themselves — eliminating the need to juggle two contractors. Nare and Daniel stayed in close contact, kept the timeline moving, and handled questions professionally. The job was scheduled quickly, the price felt competitive, and the installation quality impressed her: the crew even matched the shingles so the finished roof looked seamless. Having replaced three roofs in her lifetime, she judged this project the easiest and best run of the bunch. The detail that stuck with her was that one company managed both the roof replacement and the solar installation, saving her the hassle of coordinating multiple trades.
After the January 2025 windstorms left his roof in need of replacement, Scott Sackett finally decided to stop dragging his feet about solar—he’d long feared scams and high-pressure pitches, but this felt like the right moment to take a chance. He met with several local companies, and Nare and Daniel from NeoSun Solar stood out by spending significant time on a roof inspection and delivering a detailed plan: how many panels, where they’d sit on the roof, upfront costs, projected energy production, and estimated bill savings. Once installation began, NeoSun coordinated closely with the roofing contractors to make sure the new roof and the solar work would not create leaks, and they handled all permits and inspections so the whole project moved quickly and smoothly. Communication stayed solid throughout; they remained responsive to his questions and concerns. What lingered most from the experience was the combination of clear, realistic projections and the careful coordination with the roofers to protect the home for years to come.
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How We Got To Trust Score 98
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Serving customers for 4 years
Newer than most installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Yujie T. ended up with a solar install that moved faster than expected and felt unusually smooth from the first questions through final inspection. Neosun came across as clear and upfront from the start, which helped him land a competitive quote without the usual back-and-forth. Once the work began, the crew stayed organized and efficient, even tackling a messy electrical panel and coordinating with the city so the system met inspection requirements. When any issue came up, the troubleshooting stayed quick and precise. Instead of waiting around for the original timeline, he was already enjoying the system early, with Daniel standing out as the person who kept the whole project on track.
Uday spent a lot of time comparing solar installers before landing on Neosun for a 14 kW system paired with a Tesla Powerwall. On a home in the LA/OC area, Daniel and Nare helped move everything along while the company handled the permits and coordinated with SCE to keep the project on schedule. The crew finished the installation in a single day, and the price felt fair for the amount of work involved, which included the battery setup and the paperwork needed to get it all wrapped up on time.
Wes ended up installing a solar battery on a home with an existing panel array, and the standout was how smoothly Neosun handled all the pieces he wanted customized. They helped him think through the right battery size, laid out several high-end brand options without pushing him toward any one choice, and stayed flexible when he chose Enphase because he did not want Tesla. The pricing for each setup was explained clearly from the start, which made it easier to compare options without feeling steered. What really set the job apart was that they were willing to work around panels already on the roof. While other installers wanted to bundle the whole solar system, Neosun took on the battery work and even swapped in micro-inverters so the older panels could tie into the new battery setup. With the end-of-year tax credit deadline hanging over the project, they kept the timeline clear, handled permits and final inspection without constant chasing, and still finished on time during the holidays. He also had the option to pay extra for help filing additional local tax credits in Los Angeles, and the crew’s experience showed in the quality of the work and the sense that the labor and techs
Vahe ended up with a remarkably smooth solar install, and Emin stayed on top of it from the first step to the last. The crew kept the job clean, moved the project through inspection quickly, and got the system energized earlier than expected on his home. He also came away impressed with the quality of the panels and equipment, which made the whole experience feel polished rather than rushed.
Adrina A. came away from a smooth solar install with one clear standout: Emin, the person running the company, treated the project like it had to be done right every step of the way. From the early questions through the final install, he took time to explain things, kept the process honest and straightforward, and made sure nothing got rushed or overlooked. On the day of installation, the crew worked efficiently and respectfully, turning what can be a stressful home upgrade into an easy experience. What stuck with her most was how hands-on and careful Emin was, right down to the details that made the finished system feel solid and well handled.
Lilith ended up with a solar install that felt effortless from the first meeting to the final panel going up. NeoSun handled the whole job quickly and professionally, and what stood out most was how Areg and Hayk stayed on top of every detail, answering questions fast and keeping everything moving without a hitch. The panels finished cleanly on her home, adding to the kind of polished result that makes the process feel well-managed all the way through.
After comparing solar installers across Southern California, Steve and his family landed on Neosun for their home project because the company paired strong reviews with pricing that came in competitively. Daniel and his team handled the installation with a polished, easygoing professionalism that made the process feel straightforward from the start. What set this experience apart was how Neosun managed to win the job in a crowded market without feeling overpriced, and the result was a smooth home install backed by a team they genuinely enjoyed working with.
Stan chose Neosun to install a just-over-7 kW system—16 panels—paired with a Tesla Powerwall 3/13.5K and upgrades to two electrical panels. He found the price fair and the install ran smoothly: Nare kept a close eye on the project, coordinated progress with him at every step, and made sure the schedule stayed on track. The installation crew worked professionally, left the roof and equipment looking neat, answered his questions, and handled the job efficiently. A string of heavy rains arrived after the work, and he discovered there were no roof leaks—a practical proof of the workmanship. What sticks most with him is the hands-on project management that delivered a clean, functional system without surprises.
Dominique picked NeoSun to install a residential solar system and ended up with the entire setup installed in a single day. They found the price competitive and appreciated a team that stayed tightly in touch throughout the process. Nare served as a reliable point of contact, always available to answer questions, which kept the quick turnaround from feeling rushed. The detail that sticks: a one-day installation backed by a named, reachable person at the company.
Long-term Satisfaction
Recent customers rate NeoSun 5.0 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.