New Day Solar reviews

Sean has stayed with New Day Solar for more than 16 years, and the unusual part of that long run was how much the relationship still felt personal. Even years after the installation, he kept relying on them for maintenance and the extra work that kept his whole solar setup running smoothly as one integrated system. What stood out most was Michael Peterson, the Inland Empire service coordinator, whose blunt honesty saved him from spending money on unnecessary add-ons and pointed him only toward things that actually made a difference. After 16 years, the system was still humming along with the same crew behind it, and that kind of long-term support was the detail that stuck.

D. S. had already been living with a New Day Solar system for more than two years when a late-November roof leak turned into a true home emergency, with part of the upstairs ceiling collapsing. The timing made the situation even more stressful because no one knew whether the damage came from the roof itself or from the solar install. New Day responded quickly, came out to inspect, and determined the leak was coming from a roof valley near the panels rather than from the solar equipment. What stood out was how far they went after that: when the roofer arrived, they coordinated with the repair crew, removed only the panels that had to come off, and reinstalled them once the roof work was finished. Corey, the owner, kept a crew on site when the roofer needed help, climbed up to check the work multiple times, and stayed involved until everything was secure. On top of that, the system had been performing well since 2023, enough that D. S. hadn’t paid SCE a penny after the third month it was online.

Dave L. had his home's solar system installed just over a year ago and discovered the company's follow-through was what set them apart. When small roof leaks showed up, he left a message and the crew arrived the very next day to find and repair the problem. Where other installers might talk a good game and then fade, he experienced straightforward workmanship and prompt customer care. He still points to that quick, no‑fuss repair—calling them "solid folks"—as the detail that convinced him they’re among the best local businesses he’s dealt with.

Donna Edwards had solar panels installed two years earlier and discovered a problem on the Friday before Father’s Day. She contacted Cory Johnson at New Day Solar, and he answered immediately, then arranged for a technician to be on her roof the following Monday at 9 a.m. She appreciated that kind of fast, holiday-weekend responsiveness — it turned what could have been a lingering inconvenience into a quick, scheduled service call. The standout detail was the prompt personal attention and the specific Monday 9 a.m. appointment that made ongoing support feel dependable.

John C. finished his first year with a New Day Solar installation after receiving PTO in March/April last year, having chosen a system slightly larger than his current needs to accommodate a planned EV. He found the senior project manager, Walter, endlessly reachable and responsive, and the installation crew worked quickly, efficiently and left the site clean. The first couple of months felt bumpy as everyone rushed to get in under NEM 2.0, and he encountered a short stretch with no utility bills, then a sensible bill for the first full month followed by much smaller charges. After that, the system carried him: utility credits covered the remaining charges and taxes, and the account built a growing credit each month. He used the 30% tax credit as well, and discovered that even with the slightly larger array he’d be surprised if his ongoing net cost exceeded about $20 a month once the EV arrives. When a utility-planned outage required reconnecting the Enphase unit, Walter answered quickly and helped him get it back online — a level of aftercare that sealed the experience. If you live in the Inland Empire, include New Day Solar in your quotes: the combination of prompt post-sale help

After more than a year of researching and vetting several installers, Jennifer chose New Day Solar for a residential system—and quickly realized she had made the right choice. She encountered consistently knowledgeable and competent service at every turn: the first phone call, the on-site sales assessment, the electrical panel upgrade, the moment the panels were switched on, and the follow-up support after activation. Her experience made clear why the company has been around so long — the team stayed helpful and professional through the whole process. What stuck with her most was the ongoing post-installation care; the company didn’t disappear once the system went live, they stayed engaged to make sure everything ran smoothly.

A year after putting panels and a battery backup on their home, C R. discovered the system didn’t deliver the one benefit they expected: the air-conditioning still relied on the grid during hot months. They ended up paying about $5,000 to prepare the roof for installation, plus higher monthly solar charges, and found those costs exceeded the credits they accumulated from SCE in the off-peak seasons. Customer service handled the process well, but the net financial outcome left them disappointed — the lack of summer savings to offset the added expenses was the detail that changed everything for them.

After American Solar Advantage went bankrupt and left her mobile home’s solar installation half-done, Lois L. turned to New Day Solar and watched them take the whole problem over. She had been stuck with a non-working system since November 2022 until Dane Johnston stepped in, set the process in motion and pushed her to get the Housing Commission to verify the final inspection. Once she had the HCD paperwork, Sean Utley walked her through securing PTO from So. Cal. Edison. A technician, Matthew Skipper, then came out, replaced a faulty micro‑inverter left by the first company, remapped the entire array and completed several minor repairs so the system would run correctly. The result: her mobile home finally has a working solar system and is producing power. She found New Day’s team honest, hardworking and determined to solve the underlying issues rather than patch them, and she still appreciates their ongoing support. What stuck with her most was that New Day handled the permitting, utility sign‑off and the hardware fix end-to-end — the micro‑inverter swap and system remap were the concrete fixes that changed everything.

Quinn had New Day Solar install a home solar system a year and a half ago. The array has run smoothly since installation, while neighbors who used other companies ended up with poorly planned panel layouts and ongoing glitches. New Day Solar reached back out after the first year to run a performance analysis and offer concrete recommendations for usage and system settings to boost output. That proactive year‑one checkup — a hands‑on tune-up rather than a one‑time handoff — is the detail that lingered with them.