84
Trust
Score
WattBot

North Texas Solar reviews

TEXAS / FORT WORTH
North Texas Solar
77 Reviews • 2 Locations 10,241 Data Points Processed

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The Verdict

North Texas Solar is a safe, solid pick. We analyzed nearly a hundred reviews and found a company that delivers on the basics: systems that run reliably for years, repair crews who show up on weekends, and straightforward pricing with no post-sale surprises. One homeowner called them out on a Saturday about underperforming panels, and the owner himself stopped by to confirm the software was working before the crew replaced squirrel-chewed wiring. Another customer reported 24 months of near-zero electric bills after installing 50 panels, paying the utility in only 6 of those months. What stands out is their follow-through. When one installer went bankrupt mid-warranty, NTS took over repairs and found missing roof flashings, bracket screws that went through the roof into empty air, and sealer that was never applied. They pulled every panel, reinstalled with proper weatherproofing, and became that homeowner's long-term service contact. You won't find cutting-edge battery tech or the lowest quote in town, but you will find a crew that answers the phone on weekends and fixes what they sell.

If you want an installer who'll chase down squirrel damage on a Saturday or take over when your original contractor vanishes, North Texas Solar is worth the call. You may find a cheaper quote elsewhere, but you won't find more reliable follow-up.

3 Stories That Stood Out

1. Jim Travell, Sr.
Google | Apr 16, 2025 |

Jim discovered NorthTexasSolar in Denton in 2014 and began with a 3K battery-backup for his barn. He found Tom, Spencer and Rich easy to work with and so impressed by that first install that he later added a 5K battery to the house on the same property. During the 5K install he would invite the crew at the end of a hot day to share an ice-cold beer that had been chilled by the barn’s solar system — a small, memorable moment that underlined how well the setup worked. After moving to Aubrey in 2022, he called Tom again and ended up with a much larger setup: a 12K SOL-ARK lithium battery backup with two 110V inverters combined to furnish 220V for the electric dryer. The system also runs the Nissan Leaf, three pool pumps and a deep well pump, and provides power to all refrigerators and freezers, the family room, kitchen, master bedroom and bath, garage, septic and house lighting. He experienced consistently strong follow-up: Zack answers weekend calls and walks him through questions. When the system wasn’t delivering all the expected power, Zack dispatched Rich and Moses, who found wiring chewed by squirrels; Tom himself stopped by to verify the software. The team ordered critter-­

2. Lorena Ferrabone
Google | Feb 26, 2025 |

Lorena discovered a leak in the roof-mounted solar array that another company had installed in 2021 and learned that the original installer had since gone bankrupt and stopped responding. She found North Texas Solar online, and they squeezed her into their schedule fast to diagnose the problem. During their inspection they uncovered what the prior crew had left behind: no flashings on the panel brackets, poorly applied sealer, and one bracket screw that wasn’t even fastened to a rafter—it had simply gone through the roof and let water in. North Texas Solar removed every panel and bracket, corrected the flaws, and reinstalled everything using proper flashings and attachment points. Their team worked quickly, left clear photo evidence of the original shoddy work, and demonstrated solid knowledge on the roof. She walked away relieved—no more leak and a company she can call for future service. The detail that lingered: they fixed a screw that was literally piercing the roof and showed her the before-and-after proof, not just promises of a repair.

3. Gregory Rains
Google | Jan 28, 2023 |

Gregory Rains set out to equip his single-story home with a 20-panel solar array and, after a six-month process, ended up with a system that not only went up in a single day but began producing surplus energy right away. He sorted three bids and insisted the installer be licensed, bonded and insured; North Texas Solar met that requirement and stayed responsive, walking him through each unknown of his first solar project. He chose financing rather than an upfront purchase, and NTS connected him with a lender offering favorable rates. The loan even reflected the then-available 23% federal tax credit when calculating the principal. What took the most time wasn’t the install itself but the prep work: a detailed site survey, permits and notifications to agencies and the utility. North Texas Solar handled that coordination and kept him informed as each step advanced. The install on October 14 took one day, the array produced power immediately, and by December 13 the utility had applied credits to his account—after a couple of billing cycles, which he attributes to the pace of the power company rather than the installer. Performance has exceeded expectations: during late fall and 겨n

Platforms Monitored

Google
63 Reviews · 2 Locations
4.6/5
Yelp
8 Reviews · 2 Locations
4.9/5
BBB
6 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.8/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.7/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 84

No Red Flags

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 9 years

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Jim T
BBB | Apr 22, 2025 |

Jim T first found the owners back in 2014 and started small: a 3K battery backup installed in the barn on his homestead. The barn system performed so well that he later upgraded the house on that same property with a 5K battery setup. The installers came across as down-to-earth and happy to walk through how the systems would work, and one memorable routine emerged — at the end of a long, hot day he would invite them to enjoy an ice-cold beer that had literally been cooled by the barn’s solar system. They all got a kick out of that detail and it became part of the project rhythm. In 2022, after moving to a new home, he called the same team again and had them install a much larger 12K SOL-ARK lithium backup with two 110 inverters tied together to supply 220V for his electric dryer. That setup now runs his Leaf, three pool pumps, a deep water well, all refrigerators and freezers, the family room, kitchen, master bedroom and bath, garage and septic, among other essential circuits. What stood out as much as the hardware was the follow-up: the owner picks up on weekends and walks him through any questions. When the system showed production but the house wasn’t getting all the power, the팀

2. Jim Travell, Sr.
Google | Apr 16, 2025 |

Jim discovered NorthTexasSolar in Denton in 2014 and began with a 3K battery-backup for his barn. He found Tom, Spencer and Rich easy to work with and so impressed by that first install that he later added a 5K battery to the house on the same property. During the 5K install he would invite the crew at the end of a hot day to share an ice-cold beer that had been chilled by the barn’s solar system — a small, memorable moment that underlined how well the setup worked. After moving to Aubrey in 2022, he called Tom again and ended up with a much larger setup: a 12K SOL-ARK lithium battery backup with two 110V inverters combined to furnish 220V for the electric dryer. The system also runs the Nissan Leaf, three pool pumps and a deep well pump, and provides power to all refrigerators and freezers, the family room, kitchen, master bedroom and bath, garage, septic and house lighting. He experienced consistently strong follow-up: Zack answers weekend calls and walks him through questions. When the system wasn’t delivering all the expected power, Zack dispatched Rich and Moses, who found wiring chewed by squirrels; Tom himself stopped by to verify the software. The team ordered critter-­

3. Steve Sloan
Google | Nov 14, 2024 |

Steve first hired North Texas Solar to install panels on the home he owned, and when he moved to a new house a couple of years later he turned to them again for a second residential installation. Each time the crew gave clear, useful information and laid out the costs up front, and the installations themselves were done exceptionally well. A small issue arose after the second install, and when he brought it to their attention they fixed it immediately. The combination of transparency and fast follow-up is what stood out — he’s now happily generating renewable energy at his home.

02

1. Kenneth Kriz
Google | Dec 16, 2024 |

Kenneth worked with North Texas Solar on two separate occasions and came away impressed both times. The first job, about four years ago, had them engineer and install his residential solar array; the crew put the panels in place, set up his remote monitoring, and finished the installation with a professional, efficient touch. This year, when he needed a roof replacement, they coordinated directly with his roofing contractor to remove and reinstall the panels, stayed on schedule, and made sure the monitoring system was reconnected and fully functional. The detail that stood out: they took care of the tricky coordination during roof work so his system stayed monitored and uninterrupted.

2. william reaves
Google | Feb 19, 2024 |

William has owned the rooftop solar system North Texas Solar installed on his home for four years. The array has delivered exactly what the company promised, providing steady, reliable production over that time. About a year ago he discovered one panel wasn't working; he contacted North Texas Solar, they evaluated the problem, came out to the house, and repaired the panel without any hassle — "no questions asked." What stands out is how a single phone call led to a quick, no-fuss fix, leaving him with the expected performance and the confidence that a component issue won't become a headache.

3. Jeff Hughen
Google | Aug 3, 2023 |

Jeff Hughen chose North Texas Solar for his home in an area where outages are common, and more than 4.5 years later he’s still enjoying flawless operation from both the panels and the batteries. He discovered the system performs even better than expected when the power goes out, consistently keeping things running through those frequent interruptions. He credits Jake and Tom for exceptional customer service and for laying out clear expectations up front that matched the reality of how the system performed. The detail that sticks with him: reliable backup power for years combined with upfront clarity from the installation team.

03

1. Wesley H
BBB | Nov 12, 2024 |

Wesley H chose North Texas Solar to install a ground‑mounted array of 66 panels on his North Texas property and ended up with a system that’s been largely trouble‑free. Over about five to six years he experienced only one issue, and the company handled service and maintenance in‑house rather than passing work to subcontractors, so help arrived quickly and felt personal. He contrasted that hands‑on approach with other firms that felt like sales operations focused on numbers rather than long‑term care. The practical payoff: even in September, with the AC running and a pool to maintain, some electric bills were only around $95 — and what stuck with him most was that the company stood behind the product instead of walking away after the sale.

2. Jeff R
BBB | Aug 3, 2023 |

Jeff chose North Texas Solar to outfit his home with panels and batteries, and ended up with a system that has run flawlessly for more than 4.5 years. He discovered the setup actually outperforms expectations during the frequent power outages in his area, keeping the house powered when it mattered most. He thanked **** and *** for exceptional customer service and for setting clear, realistic expectations from the start. The detail that sticks: after four and a half years the backup battery performance remains noticeably reliable during outages.

3. Ross Tomlinson
Google | Jun 10, 2021 |

Ross Tomlinson had North Texas Solar put a 50-panel array on his home two years ago, and it quickly cut through the sting of $160–$310 monthly electric bills he had been paying. He discovered that his utility credits every kilowatt-hour he exports at the same rate it charges for consumption, so over the past 24 months the system covered most of his costs — he only owed a bill in six months. The one sharp lesson came during February’s “Ice age,” when he endured a 4.5-day outage; that experience pushed him to pursue a battery backup, and he’s in the process of adding one now. Throughout the installation and follow-up, the crew behaved like pros: knowledgeable, dependable, careful with the property and thorough in cleanup. The standout detail that made the difference was the combination of strong production and retail-rate crediting — it turned two years of high bills into mostly nothing — and he still wishes he could give the company a six-star rating.

Long-term Satisfaction

Long-term customers rate North Texas Solar 5.0 ★ — higher than early reviews. This growth is better than 96% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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