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NXT LEVEL HOMES reviews
• updated MAR 31, 2026Loading map...
The Verdict
NXT LEVEL HOMES delivers solid solar installations at a reasonable price, but they stumble when things go wrong. We found consistent praise for their sales team and installers, with 61 reviews highlighting patient explanations and zero workmanship complaints across the dataset. One homeowner watched Jorge and his crew install color panels while answering questions on the spot, finishing the job in a single day without leaving a trace of debris. Another described Thomas as so patient and detail-oriented that they wouldn't have considered solar with anyone else. The installation crew earns steady praise for respecting homes and explaining systems clearly, and 26 reviews cite meaningful electric bill savings after the panels go live. The weak spot is post-installation follow-through. We found one multi-month complaint about unanswered promises and a project manager who allegedly became verbally abusive when pressed about sales commitments, then posted a public response claiming they'd address concerns but never followed up. If your roof is straightforward and you don't anticipate needing warranty support, they're a fair bet. If you're the type who needs hand-holding after the panels are up, that's the gap you're gambling on.
If you want a clean install at a competitive price and don't plan to call the office much after activation, NXT LEVEL HOMES will likely deliver. But if you're risk-averse about post-sale support or anticipate needing follow-up help, the sparse track record there makes this a coin flip.
3 Stories That Stood Out
Kannan Radhakrishnan had solar panels installed by NXT LEVEL HOMES and originally posted a negative review that later vanished from the site. He dealt with several company representatives during the process; none followed through on promised actions, and when he pressed about commitments made during the sales pitch the project manager became verbally abusive on the phone. Eight months after his initial review the company posted a public reply promising to address his concerns, but they never contacted him directly, and his repeated attempts to reach them went unanswered. After posting again, the company asked him to remove another review they claimed belonged to a different installer; he confirmed that NXT LEVEL HOMES was the company that installed his system. What will stick with prospective buyers is this: his earlier critique was removed and the firm’s public assurances never translated into any private follow-up—he found no real resolution, only silence.
Bob was shopping for solar and found the difference came down to personal attention: the team answered detailed questions both in person and over text, which kept the whole process from feeling overwhelming. Thomas patiently walked him through every step, from the initial explanation to what would happen on install day, so he understood the project start to finish. The installation crew arrived professional, moved quickly to complete the work, and took time afterward to show him how the system app works. He appreciated that Thomas felt like more than a salesperson — someone he can stay in contact with for years because of genuine customer-care. The deciding detail: Thomas’s patient, available approach turned a hesitant prospect into a buyer who likely wouldn’t have gone solar with a different salesperson.
Stephens Uguru welcomed Jorge and the crew — AB and Alec — to install color panels on his home and ended up overjoyed with the results. The team moved through the job efficiently, answered his questions as they worked, and left behind clear evidence of careful, high-quality workmanship. Above all, he noticed and appreciated the respect they showed for his house during the process. The detail that stuck with him most was that the install was both fast and tidy, producing a color-panel upgrade he truly liked and a crew he trusted.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 89
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 1 years
Newer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Mason discovered that Connor Moll made the switch to solar unexpectedly simple for his house. He guided the process with a friendly, hands-on approach, handled the setup smoothly, and within weeks began seeing noticeable savings on his energy bills. The combination of clear communication and practical help stood out, and he now treats Nxt Lvl Homes as his go-to for solar.
Lobelia acudió a nxtlevel para instalar un sistema solar y recibió la atención de Kevin y Joanna, quienes la guiaron durante todo el proceso. Ella obtuvo ayuda práctica e información clara sobre el equipo y, además, le entregaron dos baterías como parte de la solución. Agradecida por el apoyo, se quedó especialmente satisfecha con la combinación de orientación y las dos baterías incluidas—eso fue lo que más valoró al final.
Lulu Lili met with Gio and Mauricio while exploring solar panel services, and they walked her through the options and answered her questions. They presented a battery as part of the package, and she ended up buying the system with that battery because the offer made the purchase very attractive. She appreciated the clear information and the strong deal — the battery offer is what made her decide to move forward.
Anixia Galvan arranged a solar installation for her home and walked away impressed — the whole job went smoothly. She credits Nxt Level Homes for the successful install and singled out Dretti Reyes for the hands-on help that kept the project moving. The detail that sticks: the personal attention from Dretti made the process feel effortless.
Jmoney walked away pleased after a smooth solar installation at his home by Next Level Homes. He highlighted Dretti Reyes’ hands-on, friendly help as the reason the job went so smoothly. The personal support from Dretti stayed with him as the most memorable part of the experience.
Cambiando Mi vida, a homeowner in Sasche, TX, chose NXTLEVEL HOMES for a rooftop solar install and ended up very happy with how the crew completed the job. They were most impressed by Gio, who offered a free, courteous consultation and patiently walked them through the practical and financial benefits of switching to solar. Pleased with the outcome, they already referred three relatives who struggle with high electric bills and are hoping those family members qualify for the same system. The detail that stuck: the no‑cost, thorough consult from Gio that made the decision clear enough to trigger immediate referrals.
Bonnie Hernandez had been dealing with a solar hiccup that kept her from seeing the savings she expected on her home energy bills. She connected with Dretti, who tracked down and fixed the problem, helped add batteries to the system, and got her account turning into negative bills. She walked away excited about the results and tells anyone calling the company to specifically ask for Dretti.
howarthtx teamed up with Gio, Whalon and the NxtLevel Homes team to install batteries and solar on their home. They ended up with both storage and generation, plus a fixed monthly payment that made bills predictable and moved them toward true energy independence. What stood out was the personal touch from the named team members and the certainty of a steady payment rather than fluctuating utility charges — a combination that left a clear, lasting benefit for the homeowner.
Mark Morales turned to Kevin Iraheta and Nxt Level Homes to go solar on his house and discovered the team focused less on hard-sell and more on clear numbers. They walked him through the benefits in detail and produced concrete estimates of how much he would save on his electricity bills. The clarity of those savings projections is what made the experience feel life changing to him — he left with specific dollar figures and a plan for how the switch will lower his monthly costs.
Long-term Satisfaction
Recent customers rate NXT LEVEL HOMES 4.9 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.