99
Trust
Score
WattBot

OneSun reviews

CALIFORNIA / GREATER LOS ANGELES
OneSun
74 Reviews • 1 Location 9,842 Data Points Processed

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The Verdict

OneSun earned our strongest recommendation after we analyzed nearly a hundred reviews. We found zero complaints about workmanship, zero complaints about sales conduct, and zero complaints about follow-up support. One homeowner met with Rose after backing out of a 25-year SunRun lease trap, relieved to finally talk to someone who spoke plainly about costs instead of burying everything in financing jargon. Another watched the crew color-match exterior paint to hide new conduit runs without being asked. The communication pattern stands out most: 68 reviews praised project management, and Rose personally handled permit wrangling with LADWP so customers didn't spend weeks wondering when the city would show up. She answered the same questions dozens of times without losing patience, walked customers through system monitoring apps after installation, and even flew a drone to photograph finished roof work. The process moved fast once permits cleared (most installations finished in one or two days), and several homeowners reported negative electric bills within nine months. If you've talked to pushy solar reps who couldn't explain why one inverter costs more than another, Rose will feel like an old friend who actually knows the answer.

If you want a solar installer who'll color-match your stucco without prompting and chase down LADWP on your behalf, OneSun is worth the call. The quote may not be the absolute lowest, but you won't spend months in permit limbo or discover surprise costs after signing.

3 Stories That Stood Out

1. Christy G.
Yelp | Aug 9, 2024 |

Christy G. spent 2023 building a backyard shade structure specifically to hold solar panels (Canopy Concepts did the canopy), then set out to find a company to equip it. After wading through flashy sales pitches and nearly getting trapped into a 25‑year lease, she found One Sun on Yelp and everything shifted from skepticism to relief. She connected with Rose Avakian, who leads the female‑owned company and walked her through the technical maze in plain language, including local permitting quirks for the valley and Burbank jurisdictions. With Rose’s guidance she ended up with 12 bifacial Hyundai panels mounted on the shade structure, each paired with an Enphase microinverter. She chose no battery backup because brownouts aren’t a regular problem where she lives; the system feeds power back to the main line and a secondary solar meter records generation to offset her bill. The permitting step took the most time — One Sun drew the plans and the city approval process took roughly a month — but the physical install moved fast. Once approved, the crew installed the panels in almost a single day; because her house is brick they returned the next morning for a few final hours. Without a

2. Mary I.
Yelp | Oct 30, 2024 |

Mary had been fielding door-to-door solar offers for years and, after hearing horror stories from neighbors and friends, finally decided to pull the trigger and find a company with a solid process. She found OneSun on Reddit and chose them because the feedback felt reliable. A rep named Rose came out, walked through the whole plan, answered technical and legal questions, and put them at ease. After the panels went up, Rose didn’t disappear — she pushed LADWP to schedule the meter swap quickly, and when the family was out of town she even called the utility to confirm how crews could access the backyard. Rose stayed in touch through the final steps to make sure everything was completed correctly. OneSun wasn’t the cheapest bid, but it landed in the same ballpark as the others, and the hands-on follow-through with the utility made the extra cost feel justified. The detail that lingered most was Rose’s persistent coordination with LADWP — the practical follow-through that turned installation into a finished system.

3. Shaina Y.
Yelp | Sep 28, 2024 |

Shaina hired Rose to add solar while her home was getting a full reroof with Spanish tile, and the whole project unfolded with an unexpected smoothness. She immediately found Rose different from other contractors—no high-pressure salesmanship, just clear organization, transparency, and fairness. Out of eight bids, Rose’s estimate came in the lowest, yet it arrived with useful information and no back-and-forth haggling. During system design Rose matched Shaina’s preferred level of technical detail, digging into specifics when asked but also positioned to run the job seamlessly for someone who wanted to stay hands-off. Rose and her crew coordinated closely with the roofing contractor, adjusted schedules around the tile reroof, and completed the install quickly; the few on-site hiccups were handled promptly and resolved fairly. As a practical payoff, Rose’s help with LADWP pushed the meter upgrade through in under two weeks after installation. What lingers most for Shaina is that rapid meter upgrade—an unmistakable, tangible part of why the whole experience felt so efficient.

Platforms Monitored

Yelp
74 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 99

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 4 years

Newer than most installers in the market.

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Tanya C.
Yelp | Feb 21, 2026 |

Tanya started out feeling overwhelmed by solar, and after being hit with a flood of emails, texts, and pushy pitches from other companies, she had already seen how messy the process could get. One outfit even charged her $350 for a site survey, then came back with a quote that jumped by $7,000 to trench for wiring because of where the electrical panel sat. Then she found OneSun through Yelp and spoke with Rose Avakian, and the whole search changed. Rose walked her through the technology and equipment in plain language, without pressure or upselling, and made solar feel manageable instead of intimidating. When the team came to inspect the house, they discovered there was no need for a trench at all and simply tied into the existing electrical panel; even if trenching had been necessary, the price they gave was nowhere near the earlier $7,000 surprise. What stood out most was how transparent and careful the whole job felt from first conversation to final install, with every detail handled professionally and quickly.

2. Ella P.
Yelp | Jan 23, 2026 |

Ella found the whole solar journey surprisingly easy, from the first consultation to the final walkthrough. Rose took the lead on the planning for the family’s panel system, breaking down each step in plain language and helping them sort through financing options that fit their needs. On installation day, everything stayed smooth and organized, and the LADWP inspections cleared without a hitch, a detail that reflected how prepared the crew was. Once the system was finished, the team also made sure they understood the solar app so they could keep an eye on production themselves, which left them with a clear sense of how to manage the system after the trucks pulled away.

3. Sally ..
Yelp | Oct 25, 2025 |

Sally came away feeling like the whole installation was handled with unusual care, starting with how clearly she was kept in the loop from the first step to the finish. What stood out most was Rose’s command of the technical side and her steady communication, not just with Sally but also with the OneSun crew, DWP, and the city permit office, so the project never felt like it was drifting. Along the way, the team paired that coordination with high-quality solar equipment and pricing that stayed true to the original project terms, which made the whole process feel solid and well-managed.

02

1. Adnan S.
Yelp | Sep 19, 2025 |

Adnan installed a 6 kW Enphase system on his roof and saw the whole job move from first quote to the first day of power generation in about six weeks. Much of that time came from waiting on the city permit and for LADWP to install a bi-directional meter, and a few extra days were added for roof repairs he arranged. The crew completed the on-roof installation in a single day. Rose guided him through every step, answered questions promptly, laid out transparent pricing, and didn’t push any upgrades. He liked being able to watch real-time production and household usage in the Enphase app—seeing the numbers right away made the benefit tangible. What stuck with him most was Rose’s responsiveness combined with a one-day install and instant visibility into the system’s output.

2. Flopez D.
Yelp | Sep 2, 2025 |

Flopez discovered OneSun through a Reddit post and, after reading other customers’ praise, reached out to explore solar for their home. Meeting Rose in person set the tone: she answered a long list of questions without pressure and showed clear expertise. They worked with Rose through the entire process; she stayed responsive before the sale, during the installation, and afterward, and kept expectations honest and upfront. They ended up with OneSun panels installed and a smooth, well-communicated experience — what stuck with them most was Rose’s steady, no-nonsense communication from first meeting to follow-up.

3. Cm L.
Yelp | Sep 1, 2025 |

Cm L. was a first-time solar buyer who chose to work directly with the company owner and ended up with a smooth, fast installation on their home. They found the installation crew punctual and appreciated clear, steady communication through each step. The whole process moved quickly — 45 days from the initial call for a consultation to actually generating power — though that timeline can shift depending on the utility and other factors.

03

1. Kyle S.
Yelp | Aug 20, 2025 |

Kyle began the journey to add solar to his home and found OneSun communicated clearly at every step. He leaned on Rose as a steady, reachable guide who answered every question and gave straightforward advice about what made sense for the house and their budget. Because the team stayed responsive and honest throughout the process, he ended up confident in the choices they made and plans to turn to OneSun again for any future solar projects or expansions — especially for that same reliable point of contact.

2. Sunrise M.
Yelp | Jun 27, 2025 |

Sunrise moved forward with a home solar installation and found OneSun exceptionally helpful from day one. She leaned on Rose as a single point of contact who answered every question thoroughly and quickly, and who guided her through the entire process from start to finish. The installation also came in at a price she thought was better than competing offers she’d seen, so the project felt both smoother and more affordable than expected. What stuck with her most was having one knowledgeable person manage the details end-to-end, leaving her with a completed system and no lingering headaches.

3. Steve H.
Yelp | May 9, 2025 |

Steve H. had gone through several solar companies and grown fed up with nonstop calls and pushy sales tactics. Then he connected with Rose and her team, who brought a calm, steady approach: they patiently took as much time as he needed to explain every detail and clearly knew their stuff. The installation flowed exactly as outlined — milestones arrived on schedule and the paperwork and timing matched expectations — and he ended up with a high-quality system that's cutting his utility bill. What stood out most was the contrast in communication; after being worn down by aggressive follow-ups elsewhere, he appreciated Rose’s unhurried, informative way of working that made the whole process painless.

Long-term Satisfaction

Recent customers rate OneSun 5.0 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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