Owens Electric & Solar reviews

Phillip Suh worked with Jeff on a rooftop solar installation and ended up with a system that has operated without problems for many years. He appreciated Jeff’s friendly, responsive, and knowledgeable approach throughout the process. When a recent issue popped up, Jeff guided him step‑by‑step through troubleshooting over the phone using photos, avoiding a service visit. The detail that lingered for him was that same long‑term responsiveness — Jeff could diagnose and coach remotely years after the install.

Ann C kept turning to the same installer over the years, repeatedly relying on him for work and follow‑up. She experienced a steady, professional, friendly and reliable approach every time. The detail that sticks is the repeatability — a single, dependable person who shows up and gets the job done.

Charles W. had relied on Mr. Owens for a decade, having him install four separate solar systems over the past ten years. He discovered the relationship collapsed after recent service: Mr. Owens left work unfinished, demanded $175 per hour for the service he hadn’t been authorized to perform, and refused to come back until Charles paid $900 up front. Charles offered to pay the company’s usual non‑union rate of $75 per hour, but Mr. Owens declined and then threatened to place a lien on the house. The situation ended with an incomplete job, a $900 payment demand, and a lien threat — a concrete warning for buyers to get scopes and hourly rates in writing before work begins.

Mark B. has known and worked with Jeff Owens for more than ten years, during which Jeff installed and maintained a 10 kW solar array on his Los Altos home. He discovered a technician who not only installed the system but maintained it with deep practical expertise — Jeff understands electrical systems and solar generation inside out and stays remarkably responsive whenever a service call is needed. Over a decade of hands-on work left him confident letting Jeff handle everything from new installs to remodels, large or small, through Owens Electric and Solar. The detail that sticks most: after years of ownership, Jeff still picks up the phone and fixes issues promptly, so Mark walked away feeling his system was both well built and reliably supported.

Steffen Rochel has relied on Jeff Owens and Owens Electric for several years for his electrical projects. He found Jeff professional and friendly, and watched each job finish on schedule with consistently high workmanship. After multiple successful projects, he plans to call them again for future work. The detail that sticks with him is the steady reliability — punctual, high-quality results every time.

Marion phoned Mr Owens to address a couple of electrical problems at her home: reinstall a new doorbell ringer she supplied and troubleshoot aging low-voltage outdoor lights. He came out, put the supplied doorbell ringer back in, then went to the backyard, looked over the existing low-voltage system and declared the fixtures beyond repair. He directed her to Ewing Irrigation on Branston in San Carlos and gave specs for compatible low-voltage fittings. Marion bought eight fixtures to his requirements for $499.10. When she called him back and he returned, he told her those same fixtures wouldn’t work and suggested she return them; Ewing’s refused the return, saying all sales were final. Marion ended up with eight unusable lights. Owens offered to hunt for replacements but after two weeks reported he couldn’t find any that would work. Three weeks after the service visit she received an invoice for $350 — for the job that ultimately only involved reconnecting the doorbell ringer she had purchased. She was left having paid $499.10 for lights that won’t fit her system plus a $350 bill, with no replacement fixtures — a striking outlay for very little resolved work.

Angelo's SunPower inverter died and he phoned Owens Electric at 7 a.m.; Jeff picked up immediately and guided him through a couple of troubleshooting steps over the phone. When the remote attempts failed, Jeff showed up the next day, laid out the likely causes before checking the system, and then uncovered a quirky, quick fix that got everything running again. He stayed responsive by text throughout and treated the situation with patience, which mattered to Angelo given his frustration with the system. What stuck with him was how a 7 a.m. call turned into a next-day visit and a one‑minute workaround that solved the problem.

Lowell needed an A/C outlet to power a stairlift in an older house that had no convenient source of power. Two heavily advertised electrical contractors had already inspected the home and come up empty-handed, so he reached out to Owens Electric & Solar. Jeff Owens came out, surveyed the situation, and found a straightforward, lower-cost way to get power to the stairlift where others hadn’t. Jeff carried out the work, stayed responsive through the process, and delivered high-quality workmanship that saved money. The detail that stood out was that Jeff identified a simple solution that the bigger firms missed, leaving the stairlift reliably powered without the expense Lowell had feared.

Brooke D. hired Owns Electric to replace five or six smoke detectors in her home. What she expected to be a quick, routine visit — roughly 1.5 hours and a few hundred dollars — ended up as a $1,000 charge. Months later, after she couldn’t get the alarms working, she called back for help; he brushed her off, said he was enjoying his Saturday and had plans, and insisted she’d have to pay double for him to return. She felt taken advantage of because she didn’t fully understand the work and never received an upfront estimate before the job began. The part that sticks: a steep $1,000 bill for a short detector swap, no pre-job quote, and a refusal to assist on a follow-up unless charged significantly more.