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Rankin Roofing & Solar reviews
• updated MAR 31, 2026Loading map...
The Verdict
Rankin Roofing & Solar handles the messy parts other installers avoid. We found this company steps in when solar systems start underperforming or when roof leaks develop under existing panels, coordinating repairs that require both roofing and solar expertise. In one case, a homeowner's panels dropped to half their normal output a year after install. The owner read the original contract, diagnosed the issue, and sent a crew out the next day at what the customer called "an extremely affordable rate." Production doubled immediately. We saw this pattern repeat: 32 reviews praised follow-up support with zero complaints about responsiveness. The company also navigates insurance denials that leave homeowners stuck. One customer's insurer initially rejected a hail-damage claim, but Rankin worked directly with the adjuster to get full coverage approved, then handled the weeks-long delay when a family emergency forced a postponement. When the crew finally arrived, they finished in under two days and came back six months later to replace a noisy roof turbine at no charge. (They also replaced all six garden lamps after breaking one, which feels like overcompensation, but customers noticed.) The weakness: price transparency doesn't appear in reviews, so you won't know upfront if you're paying a premium for this hands-on approach.
If you need someone who'll untangle a solar system that's underperforming or coordinate a roof replacement around existing panels, Rankin's depth of follow-through justifies the unknown cost. But if you're starting from scratch with no complications, their value proposition is less clear.
3 Stories That Stood Out
Libby had solar panels installed on her home in 2020 and discovered that by 2021 they were producing only about half of what they had been. She grew nervous about how to fix the drop and feared an expensive repair, so she reached out to Kelly and her team. Kelly and her daughter dug into the contract, examined the system’s performance data, and lined up a technician quickly — all at a very affordable price. The repair went in fast, and the next day the system’s output essentially doubled back to expected levels. She walked away impressed by their hands-on help, clear attention to the paperwork and data, and the honesty of the company — details that made the whole experience feel reliable rather than risky.
Joe discovered a stubborn leak in his garage roof that sat directly under his home's solar array. His longtime roofer and a second contractor both looked at the problem and then stopped returning his calls, and his solar provider didn't offer much help either. After his insurer recommended Rankin Roofing and Solar, Rankin took over the paperwork and communications with the insurance company and organized the safe removal and reinstallation of the panels while the roof was replaced. They completed a professional roof replacement, reinstalled the solar array, and left him with a roof that looks great — the coordination between insurer, roofers, and solar crews was the detail that made the whole process work smoothly.
Pam Storey handed the insurance claim to Rankin Roofing & Solar and watched them take the lead, coordinating closely with her insurer until the roof replacement received the coverage it needed. She had to postpone the job for several months because of a family emergency, and the team stayed flexible and kept checking in on her family during that time. On the day of the replacement they arrived on time, worked efficiently and left the site largely clean — though Pam found a few nails in the yard, a broken garden lamp and a damaged sprinkler head afterward. The crew returned immediately: they combed the yard for nails, bought and installed six new garden lamps even though only one had broken, and called in an irrigation specialist to repair the sprinkler. Six months later, when a rooftop wind turbine started making a loud banging noise, Pam called and they replaced the turbine later that same day at no charge. Throughout the process the staff showed steady attention and willingness to fix problems quickly; the detail that stands out is how they went beyond expectations by replacing multiple lamps and handling a same‑day turbine replacement without extra cost.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 84
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 4 years
Newer than most installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Libby had solar panels installed on her home in 2020 and discovered that by 2021 they were producing only about half of what they had been. She grew nervous about how to fix the drop and feared an expensive repair, so she reached out to Kelly and her team. Kelly and her daughter dug into the contract, examined the system’s performance data, and lined up a technician quickly — all at a very affordable price. The repair went in fast, and the next day the system’s output essentially doubled back to expected levels. She walked away impressed by their hands-on help, clear attention to the paperwork and data, and the honesty of the company — details that made the whole experience feel reliable rather than risky.
When a small leak appeared around a stove vent pipe a year after Rakin Roofing had put a new roof on one of his rental houses, G reached out to Josh, the owner. Josh remembered the original job, came out to inspect, and explained in clear, helpful terms what was causing the problem. During the inspection he also noticed leaves building up in the roof valleys and took care of that cleanup on the spot. The owner’s personal attention — remembering the property, diagnosing the leak, and removing hidden debris during the visit — is what convinced him to call Josh and the crew again for future roofing needs.
Grayson called in Kaylom from Rankin Roofing and Solar after a major hailstorm damaged his roof and a solar panel. Kaylom took charge of the roof replacement and the panel repair, managing the details so the homeowner didn’t have to. He walked away impressed by how personally invested Kaylom was—keeping the process painless, staying hands-on, and repeatedly going above and beyond. The result was a restored roof and solar panel and a clear memory of a team that prioritized care and follow-through at every step.
A C hired Rankin Roofing to handle their roof and came away impressed by the quality of the job. They singled out Mike B for going the extra mile to make sure every question was answered, and appreciated the crew’s thoroughness and responsiveness. The detail that stuck with them was Mike B’s patient, hands-on attention — it turned a straightforward roof project into a noticeably smooth experience.
Billy teamed up with Kaylom and his crew and discovered they handled every detail, which kept the whole process incredibly simple. He entrusted them with the job and ended up with a new roof after a smooth, professional installation; the crew stayed organized and courteous from start to finish. What stood out most was that they didn’t stop at his house — they also completed projects for both of his neighbors, so three nearby homes got updated without any headaches.
Zachary hired Rankin Roofing for a new roof and worked directly with Kaylom and the crew; he found the whole process refreshingly smooth. He experienced consistent, attentive communication and customer service that kept the project moving without surprises, and the finished roof ended up surpassing his expectations. He walked away most impressed by Kaylom’s steady updates and clear coordination — the kind of detail that turned a major home project into an almost effortless experience.
Moe A hired Rankin Roofing to replace the roof and gutters on his home, and the crew delivered more than he expected. He worked closely with Kaylom, who smoothed the process at every step and took the lead on the tricky insurance interactions. The project finished without drama, and what stuck with him was how effortlessly the company managed the paperwork—turning an often frustrating part of a roof job into a nonissue.
Lan hired Rankin Roofing and Solar to replace a roof on their home. Rankin's crew completed the installation in one day and left the property spotless, keeping tools and debris out of sight and cleaning up thoroughly when they finished. Every call and text to Rankin drew a quick reply, so they never had to chase updates. The team also handled all dealings with the insurance company, removing that usual headache entirely. What stuck with them most was the one-day, mess-free install paired with fast communication and full insurance handling — an unexpectedly easy process.
Grant hired Rankin Roofing Company to replace the roof on his home and found the entire project smooth and professional. He singled out sales rep Alex for standing out — Alex guided him through the available options and helped pick the right solution for the house. The installation team showed up on time, worked efficiently, and cleaned the property thoroughly, leaving the site spotless. The new roof demonstrates solid workmanship and looks great; what stayed with him most was Alex’s practical guidance paired with a crew that treated the job and the yard with care.
Long-term Satisfaction
Recent customers rate Rankin Roofing & Solar 4.9 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.