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RBS Construction & Roofing presents a troubling track record. We found multiple customers dealing with unresolved leaks years after installation, one discovering black mold in a closet from an improperly sealed exhaust pipe. Reviews describe shingles not properly fastened, missing vent covers, and underlayment with holes patched with tar. One homeowner's insurance denied their claim, citing poor workmanship, leaving them to cover thousands in damage out of pocket. Another customer reported being billed over $19,000 on a $12,000 contract and needing to hire an attorney to resolve it. The company does earn praise for hurricane response work and thorough cleanup after installations, with 13 reviewers mentioning solid workmanship. But the pattern of installation failures and communication breakdowns when problems surface is too consistent to ignore. One customer told us they couldn't get anyone in charge to return their calls about a leak in a roof less than two years old.
If you're considering RBS for storm repairs or a straightforward replacement, their hurricane response work shows competence. But given the recurring reports of unresolved leaks, poor installation details, and vanishing communication when customers need fixes, you're taking a real risk with your biggest investment.
Frank hired *** Roofing to replace the roof on his house with architectural shingles, Pro 30 lb felt underlayment, and all new drip edges, vents and pipe boots. Shortly after the crew finished, he discovered water stains in a bedroom closet. The company returned and patched a leak near a wall line; when he asked whether the same problem could exist on the opposite side of the ridge, they insisted it could not and refused to explain exactly what had been repaired. A few years later new water spots appeared — this time directly beneath where he had suspected trouble from the start. When he called back, the company demanded a $400 leak inspection fee, with labor billed on top, so he hired a second roofer for a full assessment. That inspector found widespread workmanship failures: shingles not properly fastened (relying on adhesive where nails were needed), pop-up shingles from improper installation, missing vent covers and lead collars on pipes, flashing and drip edges that were bent, reused rather than replaced, poorly fastened and left without sealant, flashing exposed under shingles at a gutter drain, exposed roof decking with no underlayment, underlayment with holes patched in a
Martha H. hired RBS Roofing for a $12,000 roof job on her home and discovered the project escalated into an attempted money grab. The owner, Ron Scott, demanded more than $19,000 — tacking on over $8,000 in extra charges by adding claims for “work” that she says was never done. When he discovered she had separate hurricane-related insurance claims on the property, he tried to appropriate those funds as well. She pushed back and ultimately hired an attorney; only then did Scott agree to accept the original $12,000 contract amount. The dispute settled back to the contracted price, but only after legal action forced the owner to relent.
Linda W. in Orlando decided to replace a 17-year-old roof with cash before a storm could turn luck into trouble. She interviewed three roofers and picked RBS because they focused on delivering a quality roof rather than pushing a sale. Chad arrived quickly with a free, mid-range estimate covering new shingles, minor wood repair, and replacement gutters and downspouts. When she stalled over shingle color, Chad sent photos of actual houses nearby with the options installed—an unexpectedly helpful move that made the choice obvious in a way sample boards never would. RBS handled permitting and the HOA approval, stayed in communication, and showed up about four weeks later exactly when promised; the crew completed the job the same day. The finished roof used high-quality shingles and careful workmanship; the crew repeatedly ran a magnet around the perimeter to pick up stray nails and left the yard meticulously cleaned. Chad returned the next day to confirm everything met spec and had been tidied. The detail that stays with her is the practical attention—local photo samples and a relentless nail-hunt—that made the whole project feel well done.
Passed screening
Passed screening
Excellent BBB standing. Strong complaint resolution.
After Hurricane Ian damaged his house, Anthony M found RBS Construction and Roofing to replace the roof on his home. He entrusted lead contact Carl to run the job, and Carl steered the whole process—from the first meeting and negotiations with the insurance company to the final installation. The crew turned up professional, competent, and tidy, finishing the new roof in a very short time. What stood out was how smoothly the insurance side was handled and how quickly Ron Scott’s team delivered an A+ roof, leaving the property neat and the homeowner with minimal fuss.
Linda W. in Orlando decided to replace a 17-year-old roof with cash before a storm could turn luck into trouble. She interviewed three roofers and picked RBS because they focused on delivering a quality roof rather than pushing a sale. Chad arrived quickly with a free, mid-range estimate covering new shingles, minor wood repair, and replacement gutters and downspouts. When she stalled over shingle color, Chad sent photos of actual houses nearby with the options installed—an unexpectedly helpful move that made the choice obvious in a way sample boards never would. RBS handled permitting and the HOA approval, stayed in communication, and showed up about four weeks later exactly when promised; the crew completed the job the same day. The finished roof used high-quality shingles and careful workmanship; the crew repeatedly ran a magnet around the perimeter to pick up stray nails and left the yard meticulously cleaned. Chad returned the next day to confirm everything met spec and had been tidied. The detail that stays with her is the practical attention—local photo samples and a relentless nail-hunt—that made the whole project feel well done.
Frank hired *** Roofing to replace the roof on his house with architectural shingles, Pro 30 lb felt underlayment, and all new drip edges, vents and pipe boots. Shortly after the crew finished, he discovered water stains in a bedroom closet. The company returned and patched a leak near a wall line; when he asked whether the same problem could exist on the opposite side of the ridge, they insisted it could not and refused to explain exactly what had been repaired. A few years later new water spots appeared — this time directly beneath where he had suspected trouble from the start. When he called back, the company demanded a $400 leak inspection fee, with labor billed on top, so he hired a second roofer for a full assessment. That inspector found widespread workmanship failures: shingles not properly fastened (relying on adhesive where nails were needed), pop-up shingles from improper installation, missing vent covers and lead collars on pipes, flashing and drip edges that were bent, reused rather than replaced, poorly fastened and left without sealant, flashing exposed under shingles at a gutter drain, exposed roof decking with no underlayment, underlayment with holes patched in a
Mildred hired RBS to replace the roof on her house, and what stood out was how quickly and cleanly the crew finished the work. She worked with Rob as her main contact; he kept her informed, the team moved efficiently through the job, and they wrapped up the installation in short order. They also performed a thorough cleanup, leaving the yard and driveway free of debris — the spotless finish and steady communication were the details she remembered most.
Joseph hired RBS Construction and Roofing to replace the entire roof on his home. He watched the crew handle every phase smoothly: crews started and finished exactly on schedule, staff stayed helpful and knowledgeable throughout, and the installation progressed without needless pauses. The administrative side matched the field work — permits, paperwork and closeout documents arrived promptly and accurately, making the final handover straightforward. The site was cleaned up, the roof completed to his satisfaction, and he gave special thanks to two staff members (names redacted) and the installation team. The detail that stuck with him most was the combination of strict scheduling and flawless closeout paperwork, which left him confident the job was truly finished.
Martha H. hired RBS Roofing for a $12,000 roof job on her home and discovered the project escalated into an attempted money grab. The owner, Ron Scott, demanded more than $19,000 — tacking on over $8,000 in extra charges by adding claims for “work” that she says was never done. When he discovered she had separate hurricane-related insurance claims on the property, he tried to appropriate those funds as well. She pushed back and ultimately hired an attorney; only then did Scott agree to accept the original $12,000 contract amount. The dispute settled back to the contracted price, but only after legal action forced the owner to relent.
Wendy C hired RBS to replace the 20-year-old roof on her home, and Rob's large crew arrived and finished the whole job in a single day. They removed and installed a large skylight, coordinated a gutter replacement to match, and handled a persistent water‑pooling spot by installing specialized roofing materials and extra flashing to prevent future issues. The team worked professionally, left the property spotless, and delivered the project at an affordable price — the standout detail she kept mentioning was that the troublesome pooling area was explicitly fixed during the install.
Marilyn A. hired the company in June 2023 to replace the underlayment and install solar on a very large, nearly 30-year-old roof at her Surprise, Arizona home. She discovered the crew finished the whole job in four days and cleared debris around the house each night, which mattered because she’d been wary of contractors after a bad experience years earlier. Neighbors stopped by to compliment the workers, and whenever she had a question she called the project manager, Mike, who returned her calls promptly. She walked away with a solid new roof and solar-ready underlayment, and recommends the company to others in her neighborhood facing similarly aged roofs — what stuck with her most was the fast turnaround, nightly cleanup, and Mike’s responsiveness.
Lynn discovered that the roof RBS had installed on her home—less than two years old—had started leaking. She tried repeatedly to get someone in charge on the phone but couldn't reach anyone. Her insurance refused the claim, calling the damage "poor workmanship," and she now faces thousands of dollars in repairs out of pocket because the company hasn't stepped in to fix it.
Recent customers rate RBS Construction & Roofing 4.5 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.