Silverline Solar reviews

Susan was dealing with a frustrating stretch when several panels stopped showing energy production in Enphase, the monitoring system that had been keeping tabs on the array. After Enphase determined the issue called for new microinverters and shipped them to the house, she needed a local installer who could also untangle her questions and concerns. After a few calls around, she reached Steve at Silverline Solar, who calmly took the time to reassure her that the company could handle the problem. Once the parts arrived, the crew moved quickly to schedule the work, sent out a technician who installed the two microinverters thoroughly, checked the rest of the panels, and got the system reconnected to Enphase so the daily monitoring could resume. Steve even followed up later to make sure the panels and the connection were still working properly, the kind of extra check-in that stood out after a repair involving both hardware and monitoring.

Christophe’s solar project with Silverline moved from contract to active work within days, and the part that made the biggest impression was how much the owner himself pushed to beat a year-end deadline. From the start, the sales conversations felt thorough but never rushed, and once the paperwork was signed, installation and inspections stayed on track without any drama. When an inspector needed to sign off, Steve spent a Saturday morning waiting in the rain to keep things moving, which gave Christophe a close-up view of the kind of owner who is hands-on, ambitious, and serious about doing the job well. A few small post-install issues came up, but they were handled quickly, and the first full utility bill afterward showed the system covering his usage and then some.

Renee came into the process hoping for a smooth solar install and ended up with one that felt unusually organized from the first conversation on. Silver Line Solar walked her through each step, kept questions from piling up, and made the whole job feel clear instead of stressful. What really separated the experience was the communication: she stayed in the loop the entire time with updates, timelines, and quick replies whenever she reached out, so there was never that uneasy feeling of being left in the dark. When the installation crew arrived, they matched that same standard, working professionally and politely while treating her home with care, keeping the site clean, and finishing the work neatly. By the end, she had a system installed by a team that seemed to take real pride in doing the details right, down to the last cleanup.

Over nearly ten years Kabir S. has hired Steven and Nicole for solar work on multiple properties. He discovered their workmanship stays consistently top‑notch, and their customer service and aftercare keep post‑installation issues from becoming headaches. What really set them apart was their willingness to handle all the paperwork for eligible rebates and incentives, taking that administrative burden off his plate. Because they manage those details and back up their work, he plans to use them again on several more properties.

Claudia V. decided to go solar and ended up with a 7.54 kW system for her home that’s been saving her a lot on electricity. The entire project stretched about five weeks, mostly because the local utility (DWP) took its time with approval, but once Silverline got the green light she pushed the schedule and the crew finished the physical install in about a day and a half. Her project manager stayed friendly and communicative, and the installers arrived on time — a relief for someone juggling a busy schedule who couldn’t hang around the house all day. She landed a very good price on the system, and two years later it’s still running smoothly with no problems. What stuck with her most was the quick, efficient on-site work combined with reliable performance over time: fast install, friendly team, and ongoing bill savings.

Gregory T. signed a residential solar agreement on January 13, 2021, and expected a straightforward installation — what he ended up with was a drawn-out, confusing process centered on one unsettling detail: the CEO, Steven Biton, became his sole point of contact and the source of most problems. What followed were long delays, poor communication, and unexpected technical and billing changes. A utility bill went to the company on January 20. On April 1 Gregory was told the permit had arrived and installation would happen within a week — it did not. The company pushed the install to May 5, by which time Gregory had to supply new finance paperwork and another utility bill. On May 5 he was informed the system was complete even though it wasn’t; the only explanation was “minor issues.” Without prior notice the panels were upgraded and the system configuration changed against the original agreement, and Biton insisted that the extra charges be passed on to Gregory. By June 30 the system still hadn’t been powered up. On August 23 the company requested another utility bill, again with little explanation. Gregory also learned the salesperson on the job had not been paid their commission,

Rocco ended up with a 22-panel solar setup paired with two Powerwalls, and the biggest standout was the crew behind it: Moe, Alex, Owen, and Steve. On a job that likely took place right at the house and around the garage or yard, they came across as knowledgeable, professional, and easy to work with, keeping the site neat at the end of each day. When questions or concerns came up, they responded quickly, and even the small hiccups along the way never changed the outcome. The system was up and running as promised, with the panels and batteries operating the way he expected.

Jacob entered the solar process expecting a sales pitch, but Silverline Solar built the experience around education instead. From the beginning, the team walked him through every option, explained the tradeoffs in plain language, and kept the focus on value rather than pushing the biggest package. That same careful approach showed up on install day, when the crew arrived on time, worked neatly, and left behind a clean result. Just as important, he always knew where the project stood because communication stayed steady from start to finish. What stayed with him most was the company’s honesty and attention to detail, the kind of straightforward service that feels rare when you're putting a solar system on your home.

Yaya A. signed a solar agreement for her home on January 13, 2021, and thought the process would move quickly after she provided a utility bill on January 20. She expected installation after Silverline Solar told her on April 1 that the permit had been issued and that crews would be there within a week — but nothing happened, and communication disappeared despite earlier promises of a faster install. She discovered that Steven Biton, the CEO, was treated as the sole point of contact; he often didn’t respond, and when he did his tone came off as rude, leaving the project feeling understaffed and unmanaged. The schedule slipped to May 5, by which time new finance paperwork and possibly fresh permitting were needed because a new utility bill had to be supplied. On May 5 she was told the job was complete even though it wasn’t, with only a vague note about “minor issues.” Without warning the company changed the panel configuration and claimed they had upgraded the panels — a deviation from the signed agreement — and pushed to pass the resulting extra charges on to her. By June 30 the system still hadn’t been switched on, and on August 23 Silverline asked for another utility bill with no