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Solar Connect will save you money, but you'll earn that discount. We found 27 homeowners who reported electric bills dropping from $200 to single digits after installation, and one single mom financed an 11.7 kW system with no money down and collected a $10,500 tax credit. The company nails the technical work (25 reviewers praised the installation quality), but post-sale support is inconsistent. One customer paid double bills for two months while waiting for meter approvals, then had emails to their sales rep bounce back after he blocked them. Another waited six months for a system correction before the company stopped returning calls. We noticed a pattern: if your project runs smoothly, you'll love the experience and the savings. If something goes sideways (missing equipment, delayed permits, billing snags), getting help becomes a test of patience. The staff earns high marks for explaining solar basics to first-timers, and the install crews clean up after themselves. You just can't count on the same attentiveness once the panels are on your roof.
If you want the lowest monthly payment and can handle some DIY follow-up on paperwork delays, Solar Connect delivers real savings. But if you need hand-holding after installation or zero tolerance for communication gaps, spend more with a company that staffs post-sale support as well as they staff sales calls.
Kirsten, a single mom of two chronically ill children struggling under mounting medical bills, decided to pursue solar to cut her monthly costs even though a system felt out of reach. She reached out to SunLight Energy Solutions and connected with Eva and Cris, who were knowledgeable, funny, and answered every question she had — and the ones she hadn’t thought to ask. Her first contact came on December 18, 2017, and less than three months later, on March 2, 2018, she ended up with a 33-panel, 11.7 kW PV system fully operational. The deal that made it possible: no money down to install the system, a solar payment that runs lower than her previous electric bill, and a $10,500 tax credit. What stood out was that something she thought unattainable arrived quickly and with zero upfront cost, immediately reducing her monthly burden.
D LEMPY signed up for a residential solar installation that was supposed to include a backup capable of running two plugs during an outage, but at install they received a completely different system. When they confronted the sales rep Mike, he shrugged that technology moves so fast he couldn’t be expected to keep up; the installation crew ended up being the ones to explain why the promised backup wasn’t there. New designs had to be re-approved and stamped, which took about two months and delayed the utility’s meter change — during that time they ended up paying both an electric bill and a solar bill. After the company installed the hardware they pushed for payment, and once paid progress toward finishing the job slowed to a crawl. The company offered $150 to cover the double billing and sent an email in December saying the payment and promotional items were “in the mail,” but as of February 27 nothing had arrived. Repeated attempts to reach Mike met returned emails and ultimately they discovered he had blocked them. The standout takeaway: paperwork and approvals weren’t completed before the physical install, leaving the customer out of pocket and without the promised backup while a
Jayme hired Sunlight Energy Solutions for a home solar system and discovered the company didn't follow through on promises made during the sale. For six months she dealt with a system that wasn’t correct while the installer largely refused to take her calls or respond, leaving her to stack emails, texts and voicemails as proof. The experience felt like a nightmare as attempts to get the problems fixed went unanswered. After she posted a Google review, the company finally reached out; they worked through the outstanding issues and the system is now up and running. The detail that will stick with buyers: it took a public complaint to get the company to engage and resolve the situation.
Passed screening
Passed screening
Not BBB rated.
Reviews were posted naturally over time.
Ulysses approached solar with skepticism, but the federal tax credit tipped the balance and he decided to go for it. A company representative framed the choice around the fact that he was already paying for energy, so he signed up and handed the project over to the team. Ann guided him through every step and kept him updated as the system moved from design to activation. At first his electric bill didn’t disappear—he still paid a small amount—but a couple months in he started using the system monitoring and installed the Wi‑Fi thermostat the crew provided. Once he could watch production and thermostat-driven savings in real time, the numbers flipped: his utility began sending credits instead of bills. What stuck with him most was the combination of clear communication from Ann and the monitoring/thermostat setup that turned the installation into measurable monthly savings.
John shopped around among several installers and ultimately chose Solar Connect for a residential system. He found the team friendly and knowledgeable, and the crew delivered the installation exactly as promised. Chris handled the many questions he raised with patience—never making him feel like a nuisance—and stayed available as issues came up. The payoff arrived fast: where his electric bill used to be around $200, last month it dropped to just $9. The detail that stuck with him most was that combination of attentive service from Chris and an immediate, dramatic cut in his power bill.
D LEMPY signed up for a residential solar installation that was supposed to include a backup capable of running two plugs during an outage, but at install they received a completely different system. When they confronted the sales rep Mike, he shrugged that technology moves so fast he couldn’t be expected to keep up; the installation crew ended up being the ones to explain why the promised backup wasn’t there. New designs had to be re-approved and stamped, which took about two months and delayed the utility’s meter change — during that time they ended up paying both an electric bill and a solar bill. After the company installed the hardware they pushed for payment, and once paid progress toward finishing the job slowed to a crawl. The company offered $150 to cover the double billing and sent an email in December saying the payment and promotional items were “in the mail,” but as of February 27 nothing had arrived. Repeated attempts to reach Mike met returned emails and ultimately they discovered he had blocked them. The standout takeaway: paperwork and approvals weren’t completed before the physical install, leaving the customer out of pocket and without the promised backup while a
Jackie recently got her solar panels tied into the local electrical grid and couldn't be happier with the outcome. She found the entire process smooth and hassle-free as her installer worked closely with the utility to move the interconnection along without the usual delays. Now she generates clean energy for her home and can sell any surplus power back to the grid. The detail that sticks: the seamless coordination around the grid hookup turned what could have been a drawn-out hassle into a quick, straightforward step so the system started exporting power almost immediately.
Todd Wilkerson found Solar Connect and walked away impressed. He encountered attentive customer service and technicians who handled the work like seasoned pros; he credits Anoza’s service in particular with saving him tons of money. The standout detail is the combination of a named, helpful representative and skilled technicians — a practical result that translated directly into lower costs for him.
fairplay805 ended up with a solar system on their home and was surprised by how hands-off the process felt. They loved that the company took care of all the paperwork, so they didn’t have to wrestle with forms or logistics. The installation crew arrived on time, worked efficiently, and proved highly proficient — then left the property clean when the job was finished. The detail that stuck with them most was the combination of administrative ease plus a tidy, timely install, which made switching to solar straightforward and stress-free.
Steven pursued a rooftop solar installation and quickly discovered the process was more chaotic than he expected: he got passed between different staff members and was told some personnel had been let go or moved on, which left him uneasy about who was actually handling the project. Communications felt spotty throughout, and the subcontractor set the panels but didn’t bring all the required equipment at the time of installation — the missing gear showed up only months later. Despite the awkward handoffs and delays, the panels themselves are functioning and have cut his power bill, although an unusually hot summer kept overall usage high so savings have been smaller than hoped. He expects a clearer payoff once fall and winter reduce his electricity demand and solar generation offsets more of the bill. The detail that lingers most is not the performance of the array but the staff turnover and the months-long delay for essential equipment, even though the system is now working as intended.
Redithfischer hired SunLight Energy Solution for a home solar-panel installation and found the process unusually personal. They connected with Anisha Seepersad, who answered every question, tracked down additional resources and put them in touch with Luma Dynamics so the homeowner could get a clear, technical walkthrough of how the panels work. Anisha kept following up until the information arrived, and the installation itself was handled by Mike Velez, who completed the job with competence and care. What stood out was the combination of thorough follow-up and hands-on skill from two young professionals who showed real knowledge, patience and kindness — leaving them with a well-installed system and a clear understanding of how it operates.
Adrian Boneta began the project encouraged — early interactions felt helpful and the plan looked promising. After the company received funding and the panels were installed, communication dried up and everything changed. For several weeks he has been unable to use the solar array; he left multiple messages and never got a callback. Now he waits with the installed panels sitting idle and wonders whether the company has gone out of business.
Recent customers rate SolarConnect.Energy 4.7 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.