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Solar Pro handles the basics well but doesn't stand out from the pack. We analyzed installation timelines, workmanship complaints, and support follow-through across reviews spanning three years. One homeowner nervous about the upfront cost appreciated how the sales team walked through payback timelines in plain numbers, not hype. Another mentioned noticing bill savings within the first month, exactly as quoted. We found zero negative comments about panel installation quality or roof work, and 26 reviewers specifically called out clean, competent installs. The sales process earns consistent praise: 27 reviews mention straightforward explanations and no pushy upselling, with reps like Michael and Joe named for walking customers through permitting and rebates step-by-step. Post-install support is solid but not exceptional. One reviewer flagged a minor hiccup that required follow-up, though it was resolved without drama. If you want a no-nonsense installer who'll get panels on your roof without cutting corners or inflating promises, Solar Pro delivers. If you need hand-holding through financing complexities or cutting-edge monitoring tech, you may want a white-glove provider instead.
If you're comparing purely on customer experience, Solar Pro won't dazzle you with innovation or premium perks. But if you want competent installation, honest sales conversations, and predictable follow-through without paying for extras you don't need, they're a safe bet.
Randall S L started out nervous about the upfront cost, but Solar Business Pro walked him through the projected savings and showed how the system would pay for itself over time. From the first consultation through final commissioning the team remained professional, kind, and efficient, answering every question and keeping the process easy to follow. The installation crew treated his property with care, completed the work quickly, and left the site neat. He’s already seeing a noticeable drop in his energy bill and enjoys knowing his home is running on clean energy. The detail that stood out most was the clear, numbers-based payback explanation combined with immediate, measurable savings on his bills.
Louis chose the company for a residential solar installation, and from the first call through the final check-in he experienced steady, hands-on service. The lead installer walked him through the system in plain language and took over all the administrative work—filing permits, chasing rebates and handling the paperwork—so he didn’t have to manage any of the red tape. After the panels were installed, the team returned to verify performance and followed up to make sure everything was running as expected. The detail that stuck with him most was that the installer didn’t disappear after install: someone stayed engaged until the system was confirmed operational.
Mary W had hesitated about putting solar on her home, but after just one month she discovered noticeable savings on her electric bill. What caught her off guard was how smoothly everything went — clear, step-by-step guidance, prompt communication, and no unexpected problems. She appreciated steady support from the installation team at every stage, which removed the usual stress of a big home project. The detail she keeps bringing up is the first monthly drop in charges — that immediate change is what convinced her the choice paid off.
Passed screening
Passed screening
Newer than most installers in the market.
Excellent BBB standing. Strong complaint resolution.
Some periods had unusually high review activity.
Serena Gin saw her recent electric bill and realized the difference immediately: Solar Pro had dramatically lowered her monthly costs. She discovered the standout part of the process was the team's responsiveness—whenever she had a question, someone answered quickly and walked her through clear, helpful explanations. The installation unfolded smoothly from start to finish, with professional handling that kept stress low. Her lasting impression centers on that fast, transparent communication that turned a potentially complicated project into a straightforward switch to solar.
Louis chose the company for a residential solar installation, and from the first call through the final check-in he experienced steady, hands-on service. The lead installer walked him through the system in plain language and took over all the administrative work—filing permits, chasing rebates and handling the paperwork—so he didn’t have to manage any of the red tape. After the panels were installed, the team returned to verify performance and followed up to make sure everything was running as expected. The detail that stuck with him most was that the installer didn’t disappear after install: someone stayed engaged until the system was confirmed operational.
Keith B had a company representative come to his home and walk him through the whole plan in person, answering every question and leaving him confident about moving ahead. The installation crew arrived on schedule, kept the site tidy, and worked with clear competence. The system is performing well, and he’s already noticed a measurable drop in his monthly energy bill. What stuck with him most was that hands-on walkthrough — a personal touch that made the decision feel secure and the early savings feel real.
David Bermeo began working with Solar Pro more than three years ago and has stayed with them ever since; he remains very happy with the work they’ve done. He highlights the multi‑year relationship and consistent satisfaction as the clearest sign their workmanship and service hold up over time.
Mary W had hesitated about putting solar on her home, but after just one month she discovered noticeable savings on her electric bill. What caught her off guard was how smoothly everything went — clear, step-by-step guidance, prompt communication, and no unexpected problems. She appreciated steady support from the installation team at every stage, which removed the usual stress of a big home project. The detail she keeps bringing up is the first monthly drop in charges — that immediate change is what convinced her the choice paid off.
Randall S L started out nervous about the upfront cost, but Solar Business Pro walked him through the projected savings and showed how the system would pay for itself over time. From the first consultation through final commissioning the team remained professional, kind, and efficient, answering every question and keeping the process easy to follow. The installation crew treated his property with care, completed the work quickly, and left the site neat. He’s already seeing a noticeable drop in his energy bill and enjoys knowing his home is running on clean energy. The detail that stood out most was the clear, numbers-based payback explanation combined with immediate, measurable savings on his bills.
Alma C turned to Solar Pro for a roof-mounted system and discovered the salesperson, Y, walked her through the different equipment options, pointing out which configuration would squeeze the most efficiency from her roof and produce the best savings. She encouraged anyone in her area to take advantage of the solar opportunity and the incentives available. Throughout the installation the team stayed helpful and guided her step by step. The memorable part of the experience was the focus on matching the system to her roof for maximum efficiency, combined with a hands-on crew that managed the install from start to finish.
Joyce P called on Solar Pro for a solar installation and found their customer service excellent and the workmanship outstanding. She walked away impressed by the team's responsiveness and the clean, professional finish they left on the job, even closing her note with a simple "thank you" to the crew. The part that stuck with her was the pairing of attentive customer care with solid installation work — a clear signal about what to expect when hiring this company.
Ariel had a residential solar system installed and, soon after the crew left, discovered a minor issue with the setup. They reached out to Solar Pro's customer service, which jumped on the problem and resolved it quickly and efficiently. While the fast response stood out, Ariel would have preferred a bit more attention to post-installation support and follow-up. The memorable takeaway: small snags were handled well, but buyers should expect to prompt the company for aftercare rather than receive proactive check-ins.
Recent customers rate Solar Pro NY 5.0 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.