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Solaris Electric reviews
• updated MAR 31, 2026Loading map...
The Verdict
Solaris Electric has a significant problem with accountability. We analyzed hundreds of reviews and found a troubling divide: the technicians do solid work, but when something goes wrong, the company disappears. In one case, a homeowner hired Solaris to install a TV mount, only to have their brand new 77-inch television crash through the drywall 30 minutes after upgrading because the original installers skipped the studs entirely and used only drywall anchors. The CEO refused to replace the damaged TV or even return phone calls. Another customer waited two years for Solaris to finalize a permit after a panel replacement, eventually having to contact the city themselves and pay duplicate fees. The workmanship numbers look decent on paper (188 positive mentions), but 37 reviewers flagged concerns about value, and the post-sale support score hides 38 complaints about vanishing follow-through. If you're weighing Solaris against competitors, know that you may get courteous, capable technicians on-site but little recourse if the job needs correction after they leave.
If you need a one-and-done electrical repair and plan to inspect the work yourself before signing off, Solaris may deliver. But if you value a company that stands behind its mistakes and closes out permits without you chasing them for months, look elsewhere.
3 Stories That Stood Out
Mark C. hired Solaris, an electrical and plumbing outfit, to install a SANUS Advanced Full Motion 46"–95" wall mount for a TV where plumbing ran behind the wall, even though the job cost more than expected. He watched two Solaris techs take longer than planned — leaving the job to fetch “tools” — then claim they used a stud finder and secured a 55" TV to the mount, fully aware it was only temporary until a larger set replaced it. For months that setup, roughly 70 pounds of equipment, sat on the wall. When a professional crew later placed a 77" television on the same mount, the new TV came crashing down within 30 minutes, ripping a large hole in the drywall and severely damaging the television. Mark discovered Solaris had fastened the SANUS into drywall only, using drywall brackets and no studs at all. He checked with four other installers, and each refused to mount without studs, calling it a liability. After the collapse, Solaris’s emergency line didn’t answer, he had to initiate every call, and the company sent someone only to take photos. Solaris declined to accept responsibility: a rep insisted they don’t install TV mounts, management refused to replace the broken SANUS (a top‑
Darren Gray hired the company in 2023 to replace the electrical panel on his business property. The job progressed smoothly until the inspection stage, when Richard — the point person — essentially vanished. In 2025, when insurance requested paperwork, Darren discovered the final permit sign-off was missing. He phoned Richard, who sounded cooperative and promised to get the permitting sorted, but a week turned into many weeks with no progress. Weekly follow-ups produced the same promise to contact the permitting department but no action; the permitting side remained stagnant. Frustrated, he contacted the City of Orlando permitting office himself; the city then reached out to the company to resolve the outstanding issues, yet Darren ended up paying permitting fees that he had already paid the company. His clearest takeaway: hold back at least 15% of payment until every permit is fully closed.
After Hurricane Nicole knocked the electrical meter pole into his backyard, Kristjan called Duke Energy the next day and asked them to prioritize customers without outages because his wiring still looked safe. He ended up waiting eight days before a Duke lineman arrived on a Friday and abruptly cut the power, refused to grant a short extension, and even summoned police when challenged. Left in the dark, he turned to Solaris Electric. Technician Jamie took on a major job: he spent eight hours replacing the meter box, handled the permit application with Orange County, and stayed with the project from start to finish. An inspector from the county signed off on the work, and Jamie pressed Duke to reconnect the service — Duke emailed a same-evening promise but never showed up. The standout detail is Jamie’s persistence and the fact that Solaris left the home fully rebuilt and county-approved; the frustrating reality was that reconnection still depended on a utility that repeatedly failed to follow through.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 70
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 12 years
Operating longer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Tara turned to Solaris Electric over several years for work on two different houses, and she kept coming back because the crews were consistently prompt, courteous and produced solid results. Most recently they moved one ceiling fan, installed a new fan, and put in a chandelier — and when the electrician discovered the chandelier’s location had never had a box, he installed a new one on the spot rather than leaving a patch job. That same pattern showed up in 2022 when Edward arrived on time, worked professionally and went out of his way to repair a troublesome outlet. She appreciates having dependable electricians who solve problems in the moment; the detail that sticks with her is that they’ll install the proper box and fix the root issue rather than papering over it.
Noels painting & Handyman services hired the team to install and commission a new Span MLO 48 panel and walked away impressed. Richard and installer Hilary led a crew that took its time walking them through the entire process, followed every step by the book, and finished the job with professional execution. The crew went above and beyond the homeowner’s expectations, completed commissioning of the Span MLO 48 panel, and left such a good impression that they plan to use the team again very shortly. What stands out most is the crew’s patience in explaining the work as they installed and commissioned the new panel.
Darren Gray hired the company in 2023 to replace the electrical panel on his business property. The job progressed smoothly until the inspection stage, when Richard — the point person — essentially vanished. In 2025, when insurance requested paperwork, Darren discovered the final permit sign-off was missing. He phoned Richard, who sounded cooperative and promised to get the permitting sorted, but a week turned into many weeks with no progress. Weekly follow-ups produced the same promise to contact the permitting department but no action; the permitting side remained stagnant. Frustrated, he contacted the City of Orlando permitting office himself; the city then reached out to the company to resolve the outstanding issues, yet Darren ended up paying permitting fees that he had already paid the company. His clearest takeaway: hold back at least 15% of payment until every permit is fully closed.
Michael Cox worked with Solaris for years on a series of solar projects for his HOA, from routine work to larger installs. He consistently found the field technicians professional and reliable, with the crews’ workmanship standing out across jobs. He had run into lax office communication and slow callbacks in the past, but the most recent project showed clear improvement and those problems appear to have been resolved. Pedro stood out as excellent throughout the engagements, and Richard proved consistently helpful whenever questions arose. The combination of dependable technicians and improved office responsiveness is what will keep him calling Solaris for future HOA work.
Jim arranged for a new battery and replacement cables to be installed, and he walked away satisfied with the workmanship — the battery and cabling were put in properly and the job was completed well.
Gloria needed a battery replacement and routine service for the Generac backup generator at her home. The crew swapped the battery and went through the generator, finishing the job cleanly and efficiently; she left with a freshly serviced unit and the peace of mind that the backup will work when it's called on.
Brian Markovich has relied on Solaris for two years for his solar needs. After that stretch he still highly recommends their team — a concise endorsement built on a two-year working relationship.
Jillian called Solaris when an issue came up with her home solar system. Richard arrived punctually, greeted her warmly, and went straight into troubleshooting. He diagnosed and fixed the problem quickly, explained what he was doing, and provided thorough follow-up support. Grateful for the prompt, personable service, she plans to contact Solaris for any future solar needs.
In July 2021 Renee Pasquino had one of the power legs to her ranch-style home fail and hired Solaris Electrical to make repairs. Solaris arrived and began work but left the site with a high-voltage ground wire dangerously exposed for weeks. Lakeland Electric then shut off power to the house because of the safety violation. Solaris sent a different crew to finish the job, but the initial damage lingered — the first two photos show the exposed high-voltage cables and the third shows the damaged area that eventually needed replacement. Two weeks ago she paid a reputable contractor to replace the damaged section, ending up with a proper repair only after the utility shutdown and a second round of work.
Long-term Satisfaction
Long-term satisfaction for Solaris Electric drops to 3.1 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.