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Southern Solar isn't worth the risk. We analyzed hundreds of reviews and found a company plagued by broken promises and shoddy work. One homeowner watched his panels sit idle for months because the company never finished the interconnection paperwork. Another spent a year chasing callbacks about an inverter that stopped working weeks after install. The workmanship score of 4.2 looks decent until you see that 53 reviews flag value problems and 48 cite post-sale support failures. Nearly half the complaints center on projects dragging past promised timelines or equipment that underperforms what the sales pitch promised. The few bright spots come from individual reps like Keith and Tyler who tried to clean up messes, but personal heroics don't fix systemic dysfunction. When your roof is at stake and you're financing $30,000 of equipment, you need a company that gets it right the first time.
If you're shopping for solar in North Texas, skip Southern Solar and find an installer with a track record of finishing projects on schedule and standing behind their equipment when things go wrong.
Elicia Wetstein pursued a residential solar installation that ended up taking longer than she expected, but the quality of the service turned the experience into a five-star one. She leaned heavily on Ricky Rodriguez throughout the process — he stayed reachable by numerous texts, answered her questions, and stepped in when a miscommunication with the salesperson arose. Ricky went beyond the usual follow-up to resolve the issue and ensured the final setup matched her expectations. Southern Solar quietly handled the HOA interactions as well, smoothing a common stumbling block. What stood out most was the hands-on responsiveness from Ricky and the company’s ability to manage the behind-the-scenes paperwork.
Howard has had a solar system on his North Texas home for almost three years and encountered only a few problems. Most of the issues were fuse-related; Southern Solar’s technicians came out, diagnosed and fixed the faults, and kept up steady after‑sale support. He highlights their responsiveness and follow-through as the defining part of the experience and recommends them to other homeowners in North Texas. The memorable takeaway: dependable tech support that will handle fuse glitches promptly, even years after installation.
Brandon had a solar system installed on his home about a year ago and spent some time finding the right electric provider to pair with it. Once he switched to the suitable provider the system started delivering savings — last month his utility bill was a negative $36. Keith handled the sale, stayed involved after the installation, and remains a helpful resource when questions come up. He recommends working with Keith, and the standout detail for him is that negative bill a year in.
1 report
6 reports
Good BBB standing.
Reviews were posted naturally over time.
Anisha D has been running a home solar system since 2021 and discovered it still performs flawlessly. She worked with a friendly, knowledgeable team who stayed ready to help whenever she needed support. What sets this experience apart is the pairing of long-term reliability and ongoing responsiveness — a system that’s held up for years and a crew that remains available after installation.
Brandon had a solar system installed on his home about a year ago and spent some time finding the right electric provider to pair with it. Once he switched to the suitable provider the system started delivering savings — last month his utility bill was a negative $36. Keith handled the sale, stayed involved after the installation, and remains a helpful resource when questions come up. He recommends working with Keith, and the standout detail for him is that negative bill a year in.
Brenda G, 78, went ahead with a residential solar installation from Southern Solar LLC on June 17, 2023 and quickly ran into problems. She discovered the system was underproducing, and after contacting the installer on October 1, 2023, was told the solution would be adding more panels — a fix that never materialized. Southern Solar initially covered unusually high electricity charges because it acknowledged a problem, but never corrected the underlying issue, leaving Brenda with monthly energy bills hovering between $200 and $290. The sales contract dated July 13, 2023 also contains a signature she does not recognize — she believes it was signed incorrectly. Over the next year and a half nothing improved: attempts to reach the company end with the phone just ringing, and by February 10, 2025 the situation remained unresolved. Brenda wants the panels removed, a release from the contract, and reimbursement for the excess bills; she has documentation and emails to back up her case. The detail that will stick with a prospective buyer is this combination of persistent underperformance, an apparent problem with the contract signature, and the company becoming unreachable while billing at
Randy found the whole process surprisingly smooth and pleasant. The moment that defined the experience came when Kevin Celmeta drove out to the house to help switch the home to a different energy program. Kevin stayed on-site, explained the options, and guided him through every step so the paperwork and choices felt straightforward rather than confusing. He left the interaction confident in both the installation and the program change — the in-person, hands-on support is what stuck with him.
Jaliyah left a brief, enthusiastic note after her installation, boiling her experience down to two words: "wonderful job." She walked away clearly pleased with how the team handled her solar panel and the final result. That concise compliment — "wonderful job" — is the clearest takeaway for anyone considering this company.
Mark had a 42-panel, roof-mounted solar system installed at his Fort Worth home (1701 Limestone Trl, 76134) around 2019–2020. For years the array performed well and built up more than $400 in credits, but then his electric bills climbed while those credits began to shrink. He called the company; they came out and discovered about half the panels weren’t producing because multiple microinverters had failed. The crew repaired the inverters and production returned — until the same failure pattern reappeared. He has since left messages and received no follow-up. The business that took over the account hasn’t honored the ongoing support he expects under the contract and warranty. He’s hoping they respond so he can turn this back into a positive review, but for now he’s left with intermittent production and rising bills.
After putting solar on her home two years ago, Olive discovered both the equipment and the company's follow-up service have performed consistently well. The panels have kept producing and the support has been dependable over that 24-month span. The standout detail she leans on for anyone considering a provider is simply this: two years in, the system is still working exactly as expected.
Lindsi R bought solar panels just over a year ago and quickly noticed a clear drop in her electricity bills. She found the sales team welcoming and the installation crew patient and informative, which smoothed the process from contract to switch-on. After a year, the tangible reduction in her utility costs is what stands out most about the experience.
William V. arranged a solar installation in 2022 that ultimately took about four months to complete. He ran into intermittent communication problems — the company didn’t always return calls — and had to be persistent to get responses. The crew also omitted the Neurio monitoring system that was part of the contract, but after repeated calls he finally secured its installation. The end result was a completed system with the promised monitoring, but the standout detail is the follow-up required: buyers should expect to chase down callbacks and add-ons to get everything finished.
Long-term satisfaction for Southern Solar Power drops to 2.2 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.