Score
StarPower Systems reviews
• updated MAR 3, 2026Loading map...
The Verdict
StarPower is a competent local installer run by an owner who shows up. We analyzed dozens of reviews and found two clear patterns: they excel at solving tough problems left by other contractors, and they deliver clean work without the sales theater. One homeowner watched the owner spend six days training new crew members on site, leveling every component and painting conduits to match the house. Another had panels reinstalled after a roof replacement, a messy handoff that required detective work to figure out which parts were missing. The owner diagnosed it in person and finished the job fairly. Their repair work stands out most. Nineteen reviewers mentioned fast troubleshooting, often fixing systems installed decades ago by companies no longer in business. One off-grid customer in Carmel Valley had panels and rails but no working system; the owner assembled everything in a few hours and left it running flawlessly. The downside: Follow-up can be slow. Seven reviewers mentioned delays in proposals or communication gaps after the initial site visit. One waited two weeks for a quote while the estimator traveled. (Apparently there's only one person who can write proposals, which seems like a bottleneck worth knowing about.) If you need someone to pick up a half-finished job or fix an aging system, they're reliable. If you expect instant responses during busy permitting seasons, you may feel ghosted.
If you're comparing purely on flashy presentations, you'll find slicker options. But if you want an installer who'll troubleshoot a 2004 system or paint conduits to match your roof color, the small-team approach is worth it.
3 Stories That Stood Out
Steven R. chose StarPower to put a new system on his Sunnyvale ranch-style house — a main panel upgrade, 6 kW of solar and a 16 kWh battery — after a strong word-of-mouth recommendation. He weighed two big-company bids that came with flashy brochures and sales reps, but the StarPower owner showed up, focused on what Steven needed, and delivered a much lower, more technically grounded proposal. Confidence wavered during a five-month permitting delay driven by a looming NEM regulatory change; most of the slowdowns weren’t StarPower’s fault, and he would have liked more proactive updates during that stretch. Once the crew finally started, the job moved quickly and professionally. The owner and two (sometimes three) helpers completed the installation in six days. Two things stood out: the owner actively trained his newer helpers instead of relegating them to grunt work, and the whole crew maintained an almost obsessive attention to appearance as well as function. Steven learned a lot just watching — every component leveled, conduits painted, wiring run under the house rather than along walls, careful handling of the metal tile roof — and they even repaired minor damage the power co
Gary reached out to Matt after a reroof and ended up asking him to redo a solar array that another contractor had left half-finished. He handed Matt a messy, detective-style job: figure out which parts were missing, reverse-engineer how the original install had been put together, and get everything reinstalled correctly. Matt and his crew dug into the problem, identified the gaps, and completed the reinstall competently; the pricing felt fair and the panels were left working as intended. The experience wasn’t flawless — it took a few weeks to receive the final invoice, and communication about a separate service-panel upgrade and EV charger wiring dropped off (Matt stopped responding, which made Gary suspect he’d gotten too busy or wasn’t interested in that additional work). Still, Gary appreciated that Matt took on a difficult salvage job and delivered a solid reinstall — and, in his words, Matt really lived up to being a “solar guru.”
David B. wanted to get solar installed before NEM2 expired, but the real obstacle wasn't price or panels — it was his wife’s dislike of visible rooftop equipment. He challenged installers to hide everything, and Matt at StarPower took that brief seriously and engineered what David calls “invisible solar.” Rather than using the easiest, most visible roof areas, Matt chose less conspicuous roof sections, sized the array precisely after running through the math with David, and specified premium panels made in Singapore (not China) with a full warranty and a mounting system he could explain in detail. StarPower also beat competing quotes by a noticeable margin. On the installation day they routed conduit along hidden paths, painted it to match the house and roof, eliminated externally visible boxes, and tweaked panel placement until David and his wife gave the OK. The system now produces essentially exactly what they forecast, and the PG&E offset tracks within a few dollars of projections. The team carried the project from quote through site visits, plans, permits and the PG&E process without drama, and Matt even integrated a vehicle-charging plug neatly in the garage. What will stick:
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 89
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 5 years
Newer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
My C. had solar panels installed by another company and, after finding the workmanship shoddy, wished StarPower had been the original installer. They reached out to StarPower and Matthew answered quickly, dug into the problem, troubleshot the faults, and repaired what went wrong. They appreciated his professionalism, deep knowledge, and how easy he was to work with. StarPower earned their future business — what stuck most was Matthew’s rapid response and effective troubleshooting, the kind of service they wish had happened from day one.
Crystal bought a house that already had a solar system, but during a remodel she discovered the original installer had gone out of business and a well-meaning side contractor left the system compromised. She heard about Matt at Starpower Systems and he sent an employee out the next day to confirm the poor installation. Matt then came personally, troubleshooted the system, and got their panels and storage back online. He also set up the solar app so she can monitor energy storage and worked directly with the City of Campbell to secure a new permit, all at a competitive price. She appreciates Matt and his team (special thanks to Michele) for their prompt, professional help — and the lasting payoff was not just a working system but app access and proper permits that provide real peace of mind.
Mary discovered her 2004 solar array had stopped producing power and that the original installer was phasing out, so she turned to StarPower Systems for help. A tech diagnosed failing inverters and noted there was no remote monitoring; Michele at StarPower promptly responded when Mary emailed the diagnosis and converted it into a clear quote to replace the inverters. She scheduled Matt to do the work, and he arrived and completed the inverter replacement and installation in about three hours. The Tgo inverter was brought back online, and Mary left pleased by the fast coordination and the quick on-site repair — a quote turned into a working system in a single visit.
Abraham had an off-grid farm in Carmel Valley that needed a reliable power setup. Matthew showed up and, in a few hours, installed a complete solar system that now operates flawlessly. Although Abraham already owned panels and rails, Matthew tied everything together, brought some of his own supplies when gaps appeared, and kept the job moving with clear speed and efficiency. He jumped into what amounted to an entire new system without hesitation, handled every unexpected snag, and worked at a price Abraham found reasonable. What stuck with him was the combination of deep experience and hands-on problem solving — a single installer who arrived prepared and finished a flawless off-grid system in just a few hours.
d reached out for help and immediately connected with Michelle and Matthew, who answered right away — even on a weekend when other companies stayed quiet. They stuck with the problem, troubleshooting and keeping in regular contact, and came across as friendly and genuinely caring throughout the process. The standout detail for d was that weekend responsiveness; that availability is the reason they’ll call this team again.
Adam K. chose StarPower Systems for a home solar install after comparing several larger firms and came away impressed. He found a small, local team with real experience and an owner, Matthew, who showed up on site before any contract was signed and later returned with a crew to do the installation. Matthew walked him through the system options and the technical details until he understood how everything would work. He also worked closely with Hunter and Michele; Michele made the next steps easy to follow and handled the scheduling. Before picking StarPower, he had only dealt with sales reps at bigger companies who typically asked for a signed contract before sending a technician. With StarPower he got hands‑on technical input up front and a smoother process — and the final price was lower than competing quotes even though the panels and inverters were the same. The thing that stuck with him was the owner’s personal involvement paired with a better price for identical hardware.
David B. wanted to get solar installed before NEM2 expired, but the real obstacle wasn't price or panels — it was his wife’s dislike of visible rooftop equipment. He challenged installers to hide everything, and Matt at StarPower took that brief seriously and engineered what David calls “invisible solar.” Rather than using the easiest, most visible roof areas, Matt chose less conspicuous roof sections, sized the array precisely after running through the math with David, and specified premium panels made in Singapore (not China) with a full warranty and a mounting system he could explain in detail. StarPower also beat competing quotes by a noticeable margin. On the installation day they routed conduit along hidden paths, painted it to match the house and roof, eliminated externally visible boxes, and tweaked panel placement until David and his wife gave the OK. The system now produces essentially exactly what they forecast, and the PG&E offset tracks within a few dollars of projections. The team carried the project from quote through site visits, plans, permits and the PG&E process without drama, and Matt even integrated a vehicle-charging plug neatly in the garage. What will stick:
Steven R. chose StarPower to put a new system on his Sunnyvale ranch-style house — a main panel upgrade, 6 kW of solar and a 16 kWh battery — after a strong word-of-mouth recommendation. He weighed two big-company bids that came with flashy brochures and sales reps, but the StarPower owner showed up, focused on what Steven needed, and delivered a much lower, more technically grounded proposal. Confidence wavered during a five-month permitting delay driven by a looming NEM regulatory change; most of the slowdowns weren’t StarPower’s fault, and he would have liked more proactive updates during that stretch. Once the crew finally started, the job moved quickly and professionally. The owner and two (sometimes three) helpers completed the installation in six days. Two things stood out: the owner actively trained his newer helpers instead of relegating them to grunt work, and the whole crew maintained an almost obsessive attention to appearance as well as function. Steven learned a lot just watching — every component leveled, conduits painted, wiring run under the house rather than along walls, careful handling of the metal tile roof — and they even repaired minor damage the power co
Jay S. needed a residential solar installation completed before the NEM 3.0 deadline and found Starpower Systems delivered a remarkably smooth process. The price felt reasonable, and the crew finished the installation ahead of the original timeline. Michele Price, the project coordinator, guided the job with clear expertise and handled any installation concerns promptly. The most memorable detail was that the team met the hard deadline—wrapping the project up early so the system was in place before NEM 3.0 took effect.
Long-term Satisfaction
Recent customers rate StarPower Systems 4.6 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.