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Sunshine City Solar is the installer to call if you want someone who'll personally chase down a problem even when it wasn't their fault. We analyzed dozens of reviews and found a standout pattern: owner Sam Silerio stays involved long after the panels go live. In one case, he hired a plumber out of pocket to reroute a water softener that the utility suddenly demanded be moved, despite it sitting in the same spot for years. In another, he spent months correcting a botched installation by a former crew member, then followed up a year later to help with tax forms. Twenty-eight reviewers specifically praised post-sale support, and we couldn't find a single complaint about follow-up responsiveness. The company also delivered measurable savings. One customer reported paying less per month for their solar loan plus any remaining electric bill than they used to pay El Paso Electric alone. (If you've ever opened a summer utility bill in the desert, you know that's no small feat.) If you want an installer who'll answer texts after the contract closes, this is your pick.
If you're comparing purely on lowest quote, you may find a cheaper installer. But if you want a veteran-owned local company where the owner personally resolves issues and stays reachable for years, Sunshine City Solar is worth the premium.
After shopping around for a while, Paul met Sam and his crew and immediately knew he’d found the right team to install solar on his home. Sam laid out financing and product options in plain terms, so Paul realized he wasn’t getting a one‑size‑fits‑all package but a tailored system at a competitive price. The crew worked quickly and efficiently; the only real delay came from the electric company dragging its feet on permits and final approval. Impressed enough to send Sam back to do his mother‑in‑law’s house, Paul saw the same level of care — and then some. When the utility suddenly demanded a water‑softener reroute, Sam went out of his way to hire a plumber and get it sorted rather than pass the problem along. Today the system produces so well that their electric bill is essentially pennies through the full AC summer, and the experience has pushed Paul to pursue other green upgrades. What lingers most from his experience is that Sam handled unexpected obstacles personally — even arranging trades work — instead of leaving the customer to chase down solutions.
Tate ran into trouble after a problematic solar install by a previous contractor, and Sam Silerio stepped in to untangle the situation. Sam made the system right even though the issues weren’t his fault, then kept supporting them long after the physical install. Almost a year later he was still checking in to help with tax forms and to make sure the system’s connectivity was solid. Tate ended up with a functioning solar setup and an installer who stayed engaged beyond the sale — the lingering follow-up on paperwork and connectivity is what stuck with them.
Celina Gomez had grown tired of paying steep El Paso Electric bills and, after comparing installers, chose Sunshine City for a home solar setup. She worked closely with sales rep Art Espinoza, who guided her from the paperwork through the final install and made sure the system matched the size of their ranch-style house and family usage. A year later, the panels are producing reliably; her monthly outlay — the solar payment plus the occasional El Paso Electric charge when usage exceeds production — still runs lower than the electric-only bills she used to get. She views the system as an investment in an asset she owns, and values the hands-on customer care that stayed with the project from signing to finish.
Passed screening
Passed screening
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
Celina Gomez had grown tired of paying steep El Paso Electric bills and, after comparing installers, chose Sunshine City for a home solar setup. She worked closely with sales rep Art Espinoza, who guided her from the paperwork through the final install and made sure the system matched the size of their ranch-style house and family usage. A year later, the panels are producing reliably; her monthly outlay — the solar payment plus the occasional El Paso Electric charge when usage exceeds production — still runs lower than the electric-only bills she used to get. She views the system as an investment in an asset she owns, and values the hands-on customer care that stayed with the project from signing to finish.
Austin was shopping for solar for his home and found a company that handled the process with straightforward, no‑pressure communication. He appreciated that staff always answered his questions and avoided pushing upgrades or extras, explaining options clearly instead. Because of that clear guidance, he moved through the process quickly and without the usual headaches. The detail that stuck with him was the steady, helpful answers and the lack of hard-sell tactics — it turned a complicated decision into something simple.
Krystal P booked a Saturday noon appointment with the company and expected a brief pre-visit check-in. Instead of a 10-minute heads-up, she received a text at 12:27 asking to reschedule because an install was running late. She tries to be patient, but getting notice after the appointment time left her feeling that her time had been wasted — the communication timing, not the service itself, was the standout problem.
After shopping around for a while, Paul met Sam and his crew and immediately knew he’d found the right team to install solar on his home. Sam laid out financing and product options in plain terms, so Paul realized he wasn’t getting a one‑size‑fits‑all package but a tailored system at a competitive price. The crew worked quickly and efficiently; the only real delay came from the electric company dragging its feet on permits and final approval. Impressed enough to send Sam back to do his mother‑in‑law’s house, Paul saw the same level of care — and then some. When the utility suddenly demanded a water‑softener reroute, Sam went out of his way to hire a plumber and get it sorted rather than pass the problem along. Today the system produces so well that their electric bill is essentially pennies through the full AC summer, and the experience has pushed Paul to pursue other green upgrades. What lingers most from his experience is that Sam handled unexpected obstacles personally — even arranging trades work — instead of leaving the customer to chase down solutions.
Martha Pskowski hired Sunshine City Solar to put panels on her home to curb high summer electric bills. Sam guided her through every step and then stepped in as an advocate when the utility delayed the final connection, keeping the installation moving. She watched her summer bills drop and began funneling those savings back into paying for the system. Throughout the process she found Sam to be honest and transparent—an especially valuable trait when the paperwork and timelines start to feel confusing.
In Las Cruces, D picked Sunshine Solar to install a rooftop array on their home and ended up with a low-profile, ballasted system that never punctured the roof. They discovered the panels sit almost flat and are barely visible from the street — a relief in a windy area where the mounts feel sturdier because they avoid roof intrusions. Sam Silerio priced the job competitively, walked them through the state and federal tax-credit paperwork, and kept them updated from quote to final hookup. With New Mexico’s state credit and a likely favorable rate for selling excess back to EPE, the financial side of the project looked especially attractive. The detail that stuck with them: a discreet, wind-resistant installation and hands-on help with incentives made the whole process noticeably easier.
Carlo Quintana’s company, Lariat Restoration, has partnered with Sunshine City Solar on several projects and came away extremely pleased with Sam and his team. Across those jobs they delivered steady professionalism, kept to schedule, and charged fair prices. Because of that reliable combination, he recommends Sunshine City Solar to anyone looking into solar.
Timmy hired Sam to install solar panels on his home and walked away most impressed by a practical touch: the crew fitted critter guards so pigeons stopped roosting under the array. He found Sam exceptionally knowledgeable and courteous throughout the process, and the installation team put in a clean, high-quality system at a fair price. The attentive customer service and that extra step to keep birds out are the details that stick with him when he talks about the job.
Scott chose Sunshine City Solar to install panels on his house and walked away pleased. Sam brought strong knowledge to the process and worked with him to design a system that fit the home and its layout. The installation crew stayed professional from start to finish, so the whole experience felt positive and well-managed. The detail that stood out was Sam’s expertise and hands-on design help — the factor that made the project straightforward.
Recent customers rate Sunshine City Solar 4.9 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.