Sunshine Solar Technologies reviews

Eric began skeptical but discovered the solar install turned out to be the best investment he’s made for his property — a 40,000-gallon pool that, on a warm day, climbed to 96°F (with the option to turn the heat down). Kevin and his crew kept him informed from the initial steps through completion, installed the system professionally, and delivered performance that exceeded expectations. The detail that sticks: a professionally installed system that drove a very large pool to 96°F, without surprises.

Herve V. discovered that the solar heater he had installed stopped working after about a year when the control panel failed. He repeatedly reached out to Sunshine Solar for a repair, but the installer refused to handle the problem and ignored his calls and messages—no callbacks and no service. He ended up with a one-year-old system and a nonfunctional control panel, and the detail that sticks is this: the company did not provide the support needed to fix a premature failure.

Jay Sharma hired the company to go green and waited two and a half months before installers finally showed up at his suburban home. When the crew arrived, they carried a bad attitude and installed the system incorrectly; after he sent photos the company promised the same installer would return to fix the mistakes. Workers entered his backyard without asking, and when he rang a week later to follow up the office insisted they had already repaired it — even though he hadn’t met anyone. Two months on, the system still didn’t work despite roughly $10,000 spent: the water never got hot and repeated calls — “hundreds” by his count — brought only more delays. A technician later blamed a burned transformer and said he’d return the next day; two weeks passed with no show, and tradespeople began behaving as if they were doing him a favor. An office representative spoke rudely during those calls, and Jay ultimately canceled the order and instructed the company to pick up their equipment. What lingers is a timeline of long waits, a clearly botched installation, and poor communication that left him without hot water and with a canceled $10k system.

RoseAnn needed her home's pool system repiped and found the company's office unusually flexible, working with her to schedule and finish the job. The crew completed a neat, thorough repipe on her pool, then handled a second repipe for her stepson with the same care. She wrapped up both projects satisfied and thanked Terry, Amy, and Wil by name for making the process smooth.

Mark B. had a solar system put in by Sunshine Solar three years ago. He ran into one persistent problem: scheduling warranty work. That hassle tended to crop up at the start of the season—just when he was trying to get the pool ready—and the company’s limited communication made the delays particularly frustrating. The main takeaway: warranty appointments can be slow to book and updates sparse at time-sensitive moments like pre-summer pool prep.

Jyoti ordered a solar system in March and waited until June — three months — for installation. The crew arrived under-equipped, behaved unprofessionally, and walked onto her property without warning. After they left, the system didn’t work and the water never heated up. She kept calling for help but got either no answer or rude responses when someone did pick up. In the end she ended up with a nonworking system, cold water, and little to no customer support.

Katy had a solar pool-heating system installed in 2010 and discovered it warms the pool far better than she expected. She relied on that system for years and appreciated the company's consistently strong customer service. The detail that sticks: after more than a decade the system still performs and the company remained helpful when needed.

Ebrahim K. hired Sunshine Solar Technologies to install a heating system on his Long Island home and paid thousands for the work. After the installation he discovered extensive roof damage and water leaking into the house — damage he estimates cost thousands more and came close to causing internal rot. Sunshine Solar stopped answering calls and offered excuses when he left repeated messages; once they had been paid, he found no maintenance support. He ended up paying a contractor out of pocket to remove the unit and dispose of it, and was left covering the repair and cleanup costs.

Randi L. had a solar heater added for her pool on a house with a brand-new roof and soon discovered water leaking from the unit straight through the roof into her home. She chased the company for service — repeated phone calls and promises to schedule someone — and finally got a crew out after what she describes as a logistical nightmare. They performed repairs, but the same leak returned in the exact same spot. Now she’s back in the same cycle: no returned calls, assurances they’ll put her on the schedule “ASAP,” and then silence. Her roof is rotting and she worries mold may be growing inside the house, while she suspects the company prioritizes new installations over fixing problems on existing systems.