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Texas Energy Resources Innovations reviews
• updated MAR 31, 2026Loading map...
The Verdict
This company abandoned customers mid-project and disappeared. We found multiple cases where panels sat on roofs for months, never activated, while the company stopped answering calls. One homeowner waited from February to October with a fully installed system that never turned on. Another paid for mini-split air conditioners that never arrived, stuck making loan payments to a financing partner while the installer went silent. In one particularly egregious case, the company signed a two-year office lease, trashed the space after eight months (carpet stains, holes in walls, piles of garbage), then vanished without returning keys or paying rent. Across every review, the pattern repeats: promises made during the sale, long delays after installation, then complete radio silence when problems emerge. If you're thinking a solar installer might ghost you after cashing the check, this company has already proven they will.
If you value your money and your roof, avoid this installer entirely. The evidence shows a pattern of abandonment, not isolated mistakes.
3 Stories That Stood Out
Jackie J discovered that the solar array installed on her home in February 2023 still hadn’t been energized months later. She chased the installer repeatedly, only to find the company stopped answering her calls, leaving the panels physically in place but producing no power.
Mario E. G discovered that a rushed decision on a solar-plus-AC deal on February 2, 2023 left him with half a project and mounting frustration. He had been promised a system that included a “tower mini-splits” configuration — one central tower with individual mini-splits throughout the house — but while the solar panels arrived and were installed about three months later, the promised mini-splits never showed up. The entire job was supposed to be finished by May 25, 2023; instead he ended up with panels on the roof that aren’t functioning and missing equipment inside. He tried to get help through a third party (name redacted), but was told there was no claim to make because the panels were already at his home, and the contact at Texas Energy Resources Innovation stopped answering texts and calls. Meanwhile Goodleap declined to place a hold on his loan payments while the issue remains unresolved. The clearest takeaway: he’s left with nonworking panels, absent mini-splits, and ongoing payments with little way to reach the company that sold the system.
VK leased a newly built office to Texas Energy Resources Innovations, LLC under a two-year agreement that began in July 2022. About eight months in, they discovered the tenant had abruptly vacated without notice, stopped paying rent, and failed to return the office keys. When VK inspected the space, carpets were ruined by large liquid stains, walls were punctured with many holes, and trash was left throughout the unit. Repeated emails, calls, and texts went unanswered, and the lease had been signed by one of the company’s owners. The episode left VK with the clear impression that the group behaved unprofessionally and could not be trusted — a landlord left with months of unpaid rent, missing keys, and significant cleanup and repair work to handle.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 40
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 3 years
Newer than most installers in the market.
BBB Rating: F
Poor BBB standing. Significant complaints.
Review Patterns
What You Can Expect
Mario E. G discovered that a rushed decision on a solar-plus-AC deal on February 2, 2023 left him with half a project and mounting frustration. He had been promised a system that included a “tower mini-splits” configuration — one central tower with individual mini-splits throughout the house — but while the solar panels arrived and were installed about three months later, the promised mini-splits never showed up. The entire job was supposed to be finished by May 25, 2023; instead he ended up with panels on the roof that aren’t functioning and missing equipment inside. He tried to get help through a third party (name redacted), but was told there was no claim to make because the panels were already at his home, and the contact at Texas Energy Resources Innovation stopped answering texts and calls. Meanwhile Goodleap declined to place a hold on his loan payments while the issue remains unresolved. The clearest takeaway: he’s left with nonworking panels, absent mini-splits, and ongoing payments with little way to reach the company that sold the system.
Maria E reached out to Texas Energy Resources about a problem and discovered the company was very hard to reach. She has spent a month trying to get the issue resolved and hasn’t received a satisfactory response. The standout detail is the month‑long delay and lack of accessible customer communication — after that time she still has no resolution.
Jackie J discovered that the solar array installed on her home in February 2023 still hadn’t been energized months later. She chased the installer repeatedly, only to find the company stopped answering her calls, leaving the panels physically in place but producing no power.
Jorge M paid for a solar installation and expected a refund if the panels weren’t connected, but he hadn’t received his money as of May 2023. The company had promised to return the funds until the system was installed, yet months passed with no refund. Frustrated, he escalated the situation and filed complaints with Texas agencies (the original review redacted the specific offices). The detail that sticks: a promised, time‑limited refund remained unpaid long enough that he felt compelled to involve state authorities.
VK leased a newly built office to Texas Energy Resources Innovations, LLC under a two-year agreement that began in July 2022. About eight months in, they discovered the tenant had abruptly vacated without notice, stopped paying rent, and failed to return the office keys. When VK inspected the space, carpets were ruined by large liquid stains, walls were punctured with many holes, and trash was left throughout the unit. Repeated emails, calls, and texts went unanswered, and the lease had been signed by one of the company’s owners. The episode left VK with the clear impression that the group behaved unprofessionally and could not be trusted — a landlord left with months of unpaid rent, missing keys, and significant cleanup and repair work to handle.