Trulysun Energy reviews

About four months after a full roof replacement, Cehl interviewed several firms and chose David at TrulySun Energy to handle the solar panel reinstallation recommended by their roofer. David jumped in and ran exhaustive diagnostics and troubleshooting, then patiently walked them through how to get the most from the system — the combination of clear, honest feedback and hands-on problem-solving quickly built confidence in his work. He quoted competitive pricing and stayed flexible when extra tasks came up, never cutting corners on quality. The team kept the job transparent with regular updates and photos from start to finish, and the installation itself went smoothly. In the end the array now outperforms its prior generation, and what stood out most was David’s thoroughness and the steady stream of documentation that made the whole process feel controlled and reliable.

When Mariel Jose needed a roof replacement, she also had to find someone to take down and put back up the existing solar array because the original installer had gone out of business. She shopped several companies, found the process confusing and expensive, and then the roofing crew recommended David Rubio from TrulySun Energy. After a first conversation she felt confident he was the right contractor: he stepped through the plan patiently, demonstrated clear expertise, and offered a fair—indeed unbeatable—price compared with other quotes. He and his crew handled the removal and reinstallation efficiently, finished on schedule, and left high-quality workmanship behind. Throughout the job he answered every question and addressed concerns without rushing them. Once the panels were back in place, the system delivered noticeably better energy production and the household started seeing lower electricity bills. What lingered for her was the practical outcome: a single contractor who could replace the panels around a reroof, charge a reasonable fee, and restore—then improve—the system’s performance.

Kevin B. hired Trulysun for a Roof+Solar installation and ended up with more than $10,000 in damage after the company's mismanaged re-roof left his house exposed during one of the big storms of 2023. In early 2023 Trulysun installed a shorter‑lifespan roof than the contract called for and later refused to honor the warranty, starting a cascade of problems that have stretched on for almost two years. Site manager Mr Rubio failed to supply enough shingles, flashing, replacement roof boards and even brought the wrong color hip/ridge shingles, which delayed making the roof watertight. Those delays let storm water pour into the house during the major 2023 storm—Kevin ended up catching water with buckets to keep the interior from being ruined. City inspectors later confirmed Trulysun had pulled permits incorrectly, skipped required onsite inspections, and left multiple code violations unaddressed. The damage list reads like a catalogue of poor workmanship and site neglect: discarded nails puncturing other roof sections, razor blades and nails left in the garden, a hole in the soffit that let rodents into the attic, gouges in the driveway concrete, roof boards warped from soaking, a G

Greg J. worked with the Trulysun team and enjoyed the whole process — the crew clearly knew their craft and the finished installation looked amazing. He walked away impressed by their competence and the quality of the work. His takeaway: Trulysun delivered a knowledgeable crew and a polished final install, making the decision to go solar feel straightforward.

Jonah Lee had a three-year-old residential solar system that otherwise performed well but kept intermittently shutting down whenever it rained. He cycled through four technicians from different companies who couldn't pinpoint the problem. Then he landed on David Rubio at Trulysun Energy, who spotted the fault immediately and promptly returned to make the repair. David’s team stayed professional and responsive through the process, turning a years-long headache into a straightforward fix. The detail that stuck with him: one knowledgeable visit uncovered and corrected the elusive rain-trigger that four others had missed.

Matthew bought a full solar-and-battery package through ProjectSolar and ended up with TrulySun Energy as the subcontracted installer. He watched the crew start work in November 2022 and quickly discovered shoddy workmanship: they cut a rectangular hole in the siding above the main service panel, ran a conduit in at an odd angle, and attempted to patch the opening with mismatched lumber and epoxy. For a critical loads panel mounted on the exterior, they installed an indoor enclosure, leaving equipment in an unsuitable housing. The system didn’t become functional until March 2023, and even then problems lingered — the consumption-monitoring CTs were installed in the wrong places and a circuit he had asked to be on the critical loads was left out. He suspected the crew was cutting corners to create extra work, and nearly two years after the job began the project still remains unfinished. He’s left with visible damage to his siding, inappropriate outdoor equipment enclosures, incorrectly placed monitoring hardware, and an unresolved installation that stretches on well beyond a reasonable timeline.

Mariel C. faced a roof replacement that required her existing solar array to be removed and reinstalled, and the original installer had gone out of business—so she needed a new contractor willing to coordinate with the roofing crew. After contacting several companies and running into complex plans and steep fees, her roofer recommended David Rubio at Trulysun Energy. Mariel spoke with David and immediately felt confident: he demonstrated deep knowledge of the work, stayed extremely professional, and answered questions with patience while offering a fair, hard-to-beat price. His crew then removed and reinstalled the panels efficiently and on schedule; the team worked diligently, the workmanship looked excellent, and the whole process ran smoothly. Since the reinstallation, she has seen a noticeable jump in energy production and a clear reduction in her utility bills. Mariel’s practical takeaway for anyone juggling a roof project and solar is simple: involve David Rubio—he kept costs down, handled the coordination, and left the system performing better than before.

E. A. hired the contractor affiliated with Project Solar to put panels on their ranch-style home about a month ago. During the installation the crew damaged a cable that feeds the backyard security cameras. A month passed and the contractor hadn’t returned to repair the line, leaving the camera system offline. E. A. ended up with a working solar array but a company-created, still-unresolved problem with the camera wiring — the detail that lingered after the job.

Devin hired the company to install solar on his home and ended up with a botched job: the crew couldn't follow the agreed installation plans and the system repeatedly failed the local inspections. He has failed four inspections so far and is currently waiting on a fifth. After months of headaches and rework, the most memorable detail is the string of inspection failures — the project remains unresolved and he still hasn't received a passing inspection.