64
Trust
Score
WattBot

Ambia reviews

NATIONAL
Ambia
932 Reviews • 4 Locations • 123,956 Data Points Processed

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The Verdict

Ambia is not worth the risk. We found a company where a polite installation crew can't make up for the chaos before and after they leave. One homeowner in Pueblo waited 17 months from install to activation, watching inspectors fail the same unchanged system twice while Ambia and their subcontractor went silent for weeks at a time. Another signed in June 2023 expecting panels online within two months, only to discover in late September that the system produced half the promised electricity and still cost over $100 a month on top of the loan payment. The workmanship scores look decent because the install teams show up on time and clean up after themselves. But 109 reviews describe the same pattern: missed timelines, unresponsive account managers who quit mid-project, failed inspections with no follow-up, and systems that never hit the promised output. When one customer flagged a 50 percent shortfall against the sales projection, Ambia sent a dismissive email instead of adding panels. Communication vanishes the moment you sign. If you want solar panels that actually work as promised and a company that answers the phone after install day, keep looking.

If you value finishing a project within the same calendar year you started it, Ambia will disappoint you. The install crew will do tidy work, but you'll spend months chasing silent account managers and watching your system sit idle while permitting problems go unsolved.

3 Stories That Stood Out

1. Travis W
BBB | Jul 21, 2024 |

Travis signed a contract in June 2023 for a home solar system with the expectation it would be up and running in one to two months. He waited until late September before the crew finally installed the panels — the physical installation itself went smoothly — but account managers changed repeatedly, calls and emails went unanswered, and he spent months chasing updates. After installation, he waited another two months for the system to be turned on; Ambia kept promising activation in a week or two, but communication stayed poor. Five months after signing, the system began producing electricity but covered only about 50% of his usage. That outcome contradicted the salesperson’s projection that the system would generate 105–110% of his needs using the company’s algorithm and his past bills. He still pays over $100 a month in electricity on top of his solar payments, and when he raised the shortfall Ambia offered a weak response instead of investigating a fix. The detail that stuck: after months of delays and unresponsive account managers, the production estimate missed by roughly half, leaving him both with ongoing bills and no clear resolution.

2. Thomas Theodorescu (Twtheo)
Google | Dec 19, 2023 |

In June 2022 Thomas bought solar for his home from Ambia, and a few weeks later subcontractor Shield Energy arrived to install the array. They showed up with revised blueprints—an engineer had changed the panel layout to “get better light”—and he allowed the installers to proceed. The county inspector failed the job because the panels sat too close to the side of the roof, reducing the space needed for firefighter access. After that he spent weeks trying to get answers from Shield and Ambia. On Christmas Eve 2022 another county inspector re-checked the system (with no physical changes) and failed it again, but suggested Ambia might pursue an exception if they could document alternative firefighter access from the back of the roof. Communication then thinned to almost nothing for months. Ambia eventually told him Shield Energy had performed poorly and that Ambia crews would be sent to fix multiple affected systems statewide. On December 19, 2023—seventeen months after the panels first went up—the system finally passed inspection. No major repositioning of panels had been done; Ambia engineers made only a few electrical changes before sign-off. What lingered was not the technical

3. Amy Bernstein
Google | Jul 8, 2025 |

Amy hired Ambia to put solar on her roof and discovered the company both installed fewer panels than her contract called for and deliberately placed the array on the north-facing side of her roof — allegedly because she would “collect too much” energy. She had no complaint about the contractors or the panels themselves, but the placement and shorted panel count left the system underperforming: in summer she still faced roughly $100 electric bills on top of a solar loan payment. Ambia refused to correct the installation, insisted she had to wait a year before requesting an upgrade, and repeatedly passed her calls to someone else instead of fixing the issue. She also found that Ambia stopped monitoring the array against the warranty and loan terms, and the company never informed her when the panels went offline while she paid another installer to move them. Frustrated, she hired local firm Steel City Solar to relocate the system and add two panels; she concluded Ambia breached their contract, gave her the runaround, and forced her to pay another company to finish the job.

Platforms Monitored

Google
715 Reviews · 3 Locations
4.4/5
BBB
208 Reviews · 1 Location
4.2/5
Yelp
9 Reviews · 1 Location
1.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
3.7/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.4/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.4/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
2.7/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
1.6/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A

How We Got To Trust Score 64

Buyer Beware

Unauthorized Activities

3 reports

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

4 reports

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 4 years

Newer than most installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Patricia S
BBB | Aug 29, 2025 |

Raymond discovered the entire installation ran smoothly—starting with a clear walkthrough of the program and the steps needed to complete the project, and ending with the panels and equipment being installed. He found every staff member he dealt with professional and helpful, and he especially appreciated that his sales representative stayed in contact the whole way, answering questions and coordinating details. With installation finished, he is now looking forward to the system’s activation and experiencing the benefits of going solar. The steady, single point of contact throughout the process is the detail he’ll remember most.

2. Greg Sixsmith
Google | Aug 13, 2025 |

Greg approached solar with a lot of hesitation, but a meeting with Nate Bond changed his mind and put him at ease. About a month after that conversation, a team arrived and installed the panels; the installers worked steadily, paid close attention to detail, and left a strong impression as reliable, hardworking professionals. He recognizes that the financial benefits will take time to appear, yet he’s eager to be part of this new era and believes progress will come. He thanked Ambia, Nate Bond, and everyone involved — and the detail that will stick with him is how quickly the project moved from reassurance to a finished installation.

3. Amy Bernstein
Google | Jul 8, 2025 |

Amy hired Ambia to put solar on her roof and discovered the company both installed fewer panels than her contract called for and deliberately placed the array on the north-facing side of her roof — allegedly because she would “collect too much” energy. She had no complaint about the contractors or the panels themselves, but the placement and shorted panel count left the system underperforming: in summer she still faced roughly $100 electric bills on top of a solar loan payment. Ambia refused to correct the installation, insisted she had to wait a year before requesting an upgrade, and repeatedly passed her calls to someone else instead of fixing the issue. She also found that Ambia stopped monitoring the array against the warranty and loan terms, and the company never informed her when the panels went offline while she paid another installer to move them. Frustrated, she hired local firm Steel City Solar to relocate the system and add two panels; she concluded Ambia breached their contract, gave her the runaround, and forced her to pay another company to finish the job.

02

1. Travis W
BBB | Jul 21, 2024 |

Travis signed a contract in June 2023 for a home solar system with the expectation it would be up and running in one to two months. He waited until late September before the crew finally installed the panels — the physical installation itself went smoothly — but account managers changed repeatedly, calls and emails went unanswered, and he spent months chasing updates. After installation, he waited another two months for the system to be turned on; Ambia kept promising activation in a week or two, but communication stayed poor. Five months after signing, the system began producing electricity but covered only about 50% of his usage. That outcome contradicted the salesperson’s projection that the system would generate 105–110% of his needs using the company’s algorithm and his past bills. He still pays over $100 a month in electricity on top of his solar payments, and when he raised the shortfall Ambia offered a weak response instead of investigating a fix. The detail that stuck: after months of delays and unresponsive account managers, the production estimate missed by roughly half, leaving him both with ongoing bills and no clear resolution.

2. benjamin ortega
Google | Oct 18, 2025 |

Benjamin had a furnace replaced a few years earlier but still woke up to a persistently cool end of the house. After the company performed a seal, he discovered a night-and-day difference: the chilly zone disappeared, the heating felt balanced, and the system finally behaved the way he’d expected from the replacement. What stayed with him was how a targeted seal — not another major appliance swap — solved the lingering problem and addressed the bigger goal of cutting wasted energy on his utility bills.

3. Joseph M Southerland
Google | Aug 29, 2024 |

Joseph signed a purchase agreement on May 25, 2023 for a residential solar install and had the panels put on his roof in August 2023. He discovered that, as of August 29, 2024, the array still had not been inspected or commissioned. The company did not obtain a permit until June 6, 2024, and the project then failed five separate inspections — inspectors flagged a lack of required engineering documentation each time. Frustrated, he labeled the installer a "fraudulent/scam outfit." The concrete takeaway: his system sat uncommissioned for more than a year after installation and repeatedly failed inspections because the necessary engineering paperwork was never provided.

03

1. Ashley M
BBB | Jun 14, 2024 |

Ashley M chose Ambia to install solar panels on her home and found the team went above and beyond throughout the process. The array has been producing for several years without any issues, leaving her with no service headaches. People she referred to Ambia experienced the same smooth installation and follow-through. The detail that stands out for her is simple and concrete: a dependable, low-maintenance system that kept working worry-free long after install.

2. Elena Hansen
Google | Sep 18, 2025 |

Elena hired the Michigan crew and walked away impressed. She found the installers to be stand-up people who carried out fantastic, professional work on her project. The thing that sticks is the crew itself — reliable, skilled, and genuinely solid to work with.

3. Les Buxton
Google | Apr 6, 2024 |

Les Buxton arranged for a rooftop solar system, but the panels and associated equipment sat on his roof for more than a year before crews finally made the electrical connection. When the company eventually completed the install, he ended up with mixed results — the system was connected, yet the overall outcome left unresolved issues. The detail that sticks: the hardware remained installed but inactive for over a year before it was ever turned on.

Long-term Satisfaction

Long-term satisfaction for Ambia drops to 1.8 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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