Cira Energy reviews

Dave updated his review after living with the system for a couple of years: early teething problems gave way to reliable operation. He discovered the panels, controller, wiring and software now run flawlessly and the system is meeting expectations. Most strikingly, his electric bill for a four-bedroom house with air conditioning came in at just $162 for the entire last year. His salesperson, Ski, handled the sale with notable thoroughness. The review carries a three-star rating, underscoring that the rough start mattered to him even though the long-term performance delivered dramatic savings.

Dawn M. thanked Andrew, the installation manager, for being professional, fair and thorough. He walked her through exactly what needed to happen with a skylight and laid out a plan for a future tune-up of the metal roof the company had installed nine years earlier. Knowing the business is family-run and still staffed by many of the same people gave her confidence that they back up their workmanship and services. The combination of Andrew’s clear explanations and the crew’s long-term continuity is what left her reassured about both the immediate work and ongoing care.

Michael had Western Roofing Systems install a 26‑gauge steel shingle roof on his Roseville home about 12 years ago, a roof that came with a lifetime warranty against leaks and wind damage. During a violent storm in December 2022 the roof began to leak, sending water down through the vent above his cooktop into the kitchen. He called the company and learned the Rancho Cordova office had closed; a company representative handed him the cell number for senior manager Jim Summers in San Jose. He phoned that number and submitted a message through the company website, but more than two weeks passed with no response. With water continuing to be a problem, he paid an independent contractor to repair the leak. The lasting impression: a lifetime‑warrantied roof that required out‑of‑pocket repairs because he could not get the company to answer.

When Lorna H. discovered a leak in the small patio roof Western Roofing Systems had installed, she braced for a drawn-out battle to get it fixed. One phone call flipped that expectation: a crew showed up within two days, repaired the leak, and left her in a noticeably better mood. The same company had installed a steel roof over the whole house about seven years ago, and she hasn’t had any other issues since. The two-day response time and a steel roof that’s held up for roughly seven years are the details she still points to.

Larry L. spent more than $30,000 about a year ago to have his roof and solar system installed by the same company, expecting a single point of contact to handle both the build and any future follow-up. Three months ago he asked Kory to come look at the roof for some additional work; what began as a promise to inspect turned into a string of postponements — one week became two, then three months — and still no visit, no quote and no response. He expected the crew to be able to pull the original drawings and paperwork since they had just completed the roof, but the records never materialized and Kory never followed through. The installation itself appears to have been done well, but he now worries that any warranty or repair issue will be hard to get addressed because the company won’t respond. The lasting takeaway: solid workmanship up front, but after three months with no follow-up or quote from Kory, he regrets using a single contractor for both roof and solar and would have split the work to avoid being stuck with poor post‑sale communication.

Joe M. had a steel roof installed in October 2012 and chose the job largely because Western Roofing promised a lifetime warranty on materials and workmanship. Five years later he discovered a major leak and found the Sacramento office number disconnected; after chasing a list of other offices he finally reached Western’s Anaheim main line and waited several days for a callback. A contractor from California Cool Roofing arrived, inspected briefly, and concluded a broken tile plus many nails that hadn’t hit wood and several loose metal tiles were causing the problem — repairs would be about $1,500. When he invoked the lifetime warranty, the contractor said the warranty was actually held by the original installer, Kevin Frost, who he claimed had gone out of business, and that Western Roofing was merely a marketing name used by different contractors. He then spoke with Cory Frost in Anaheim, who identified himself as Kevin’s brother and refused to honor the warranty; Cory eventually stopped returning his calls. California Cool Roofing likewise stopped answering and never provided a written estimate. Left with no recourse, he hired another roofer, paid more than $2,000 out of pocket, иn

A L. discovered that Western Roofing felt like the same dependable crew they'd hired 15 years earlier — steady, professional, and customer-focused. They chose the company to replace the roof on their new home with metal roofing required for fire safety, and Bob Lawrence offered a very competitive estimate and laid out exactly what needed to happen: HOA approval, city permits, and a clear plan for the work. Juan and his crew executed that plan swiftly, keeping the yard clean each day and finishing the job on schedule. The installation matched the original quote, the workmanship looked top-notch, and the team’s follow-through on permits and approvals removed the usual headaches. The detail that stuck with them was the combination of punctuality and daily cleanup — small signs of reliability that convinced them Western Roofing hadn’t changed in 15 years.

Nichole P. went with Western Roofing after a family friend recommended them to replace a 30-year-old clay tile roof that had developed leaks and slipping tiles. Bob Lawrence came out to walk through three options — re-lay the tile, composite, or steel — and presented each choice in a friendly, professional, no-pressure way that let them do the homework and decide confidently. After learning that steel would be much lighter, more energy efficient, and backed by a superior warranty, she chose steel and, because they live in the Inland Empire, opted for an extra layer of insulating foam beneath the entire roof. The installation crews proved prompt, courteous, and efficient, completing the job in under four days and leaving a very attractive finish. She cautions that steel costs more up front and, at the time of the install, couldn’t vouch for long-term lifespan, though she’d read many positive accounts; even so, within a week they noticed the AC cycling less during a 105°F heat wave and a measurable drop in garage temperature. One year later the steel roof still looks pristine and has helped keep their electric bill down — the lowered energy use and clean appearance are the details a买

Melanie S. went into the job excited about a rooftop solar install on a house that has a slanted metal section and a more standard roof area. She discovered early that the crews themselves were professional and the slanted metal array looked fantastic — and the system’s performance has been impressive. But the installation came with several costly problems. When the first rains arrived the part of the roof that isn’t metal leaked; crews returned twice and sealed the leak, yet the water had already damaged her daughter’s bedroom and the company never repaired that interior damage. Matters grew worse on the financial side: the financing arranged through the company’s partner fell through or lapsed, and Melanie ended up in a “very difficult position” because the panels were already installed and she wouldn’t have moved forward if she’d known. The crew also left one panel off the array because of a pipe, and a year after installation she still hasn’t received the promised refund for that missing panel. The takeaway that lingered for her was practical and specific: the installation looked great and produces well, but the unresolved interior damage, the botched partner financing, and the