97
Trust
Score
WattBot

Connected Energy Solar reviews

PENNSYLVANIA / PITTSBURGH METRO
Connected Energy Solar
59 Reviews • 1 Location • 7,847 Data Points Processed

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The Verdict

Connected Energy Solar makes the entire process easy. Dunnegan McKay, the owner, personally handles every project from quote to completion. He's the only solar installer we found who walked the roof before quoting, which meant his original proposal didn't need revisions when permit engineering flagged a layout issue. He adjusted the panel type and placement at no extra cost, actually increasing projected output in the process. We analyzed dozens of reviews and found zero complaints about follow-up support. Thirty-one reviewers specifically praised his responsiveness months or even years after installation. When one homeowner's panels weren't producing as expected, Dunnegan returned multiple times to troubleshoot, eventually discovering that another company's installers had never plugged in several panels. He fixed it within two weeks. Four reviewers mentioned warranty repairs, and all four said Dunnegan handled the manufacturer paperwork and completed same-day fixes without the homeowner lifting a finger. If you want an installer who'll still answer your texts a year later when your monitoring app throws an error, this is your company.

If you want the cheapest quote on EnergySage, keep looking. But if you want a local owner who'll personally walk your roof, answer questions months after install, and chase down warranty approvals when a microinverter dies, Connected Energy Solar is worth the premium.

3 Stories That Stood Out

1. s_dedrick2000
EnergySage | Nov 4, 2024 |

s_dedrick2000 wanted a locally owned company for a rooftop solar project and chose Connected Energy Group because Dunnegan, the owner, was the only person they dealt with from start to finish. After doing their own research and collecting multiple quotes through EnergySage, they found Dunnegan’s proposal the only one that actually matched what could fit on the roof and offered realistic production estimates, while the other bids felt distant and unrealistic. Dunnegan came to the house, measured the roof himself, and got the quote right up front so no revisions were needed; he walked them through the whole process and encouraged them to think it over rather than press for an immediate signature. When the project hit a snag with engineering permits for the roof install, Dunnegan handled the paperwork and recommended adjustments to panel layout and type that kept the system aligned with their goals. Those changes ultimately produced more energy without increasing the cost. Even months after installation and final payment, Dunnegan continues to respond quickly to questions — the hardest part, the reviewer says, was finding Connected Energy Group; once found, the process felt effortless

2. Janet Smith
Google | Jan 18, 2023 |

Janet Smith hired a well-regarded company for a large residential solar installation, but over the next year persistent technical problems kept popping up. The installer sent several contracted crews who could not quite nail down the root causes, so she asked for a local solar professional to take a closer look. Dunnegan and his team arrived a few days later, took a methodical, hands-on approach, and quickly identified multiple faults — including several panels that had never been plugged in. They coordinated with the original installer, made the necessary repairs, and within two weeks the whole system was running as it should. Her takeaway: getting the right local experts mattered — once Dunnegan’s team found the simple but critical issues, a year-long problem was resolved in a fortnight, and five stars felt insufficient.

3. David Rosenstraus
Google | Sep 15, 2023 |

David installed a Generac system two years ago and ran into manufacturing defects that required replacement parts under warranty. Generac refused to send the parts even after he asked that a certified company perform the warranty work, so he contacted CSE. Within two weeks CSE secured Generac’s approval, obtained the parts, and completed the repairs — handling all the warranty paperwork on his behalf. He ended up with a fixed system and no paperwork headache, impressed that CSE cleared the hold-up and took care of everything end-to-end.

Platforms Monitored

Google
37 Reviews · 1 Location
5.0/5
EnergySage
22 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
Yelp
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 97

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 5 years

Newer than most installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Dan Spanovich
Google | Mar 6, 2022 |

Dan has relied on Connected Energy Solar for years to handle lighting needs around his property, and he found the relationship consistently easy. The company shopped his requirements to multiple suppliers, guided him toward the best option, and took care of all the tax-credit coordination so the project stayed essentially hands-off. When he recently moved forward with a full solar installation, the process flowed smoothly from start to finish — and when the company faced higher costs, they absorbed the increases instead of passing them on to him. What lingered most with him was their willingness to handle the paperwork and unexpected expenses, leaving him with a finished system and very little to worry about.

2. Fernando Tormos
Google | Dec 18, 2025 |

Fernando ended up with a solar installation that went far beyond a standard panel job on his home. Even with rough weather slowing things down, the crew kept working and left behind an installation that looked sharp, while also upgrading his electrical service so he could charge an EV. What made the experience stand out was how Dunnegan cut through a tangle of permits and bureaucratic hurdles, steering the project through existing code requirements and getting everything finished on a very tight timeline. The system cleared inspection without a hitch, and he came away with a setup ready for both solar and electric-vehicle charging just as power prices kept climbing.

3. Eyas A
Google | Nov 27, 2025 |

Eyas A had grown exhausted with the familiar routine of door-to-door crews: an hour-long pitch, an overpriced quote, and pressure to sign up for financing on the spot. With Connected he discovered a different approach. They asked for his address, pulled his DLC bill, and built an assessment around the house footprint to propose a system tailored to his actual needs — never rushing him to decide. Midway through the project, higher-quality US-made panels became available; Connected arranged the swap so he ended up with the American panels and saved about 10% compared with the imported option. The whole process felt like white-glove service: a better system, customized planning, and a final price that he says came in at less than half of what the door-knockers had quoted. What stuck with him most was the mid-project upgrade to US-made panels and the clear savings that followed.

02

1. michaelbhaynie
EnergySage | Jun 7, 2024 |

Michael hired them to install a residential solar system, and they completed the initial install neatly. When issues with equipment from the solar supplier surfaced, the crew stepped in and worked directly with the vendor to sort the problems. Over the past year they remained responsive, helping him troubleshoot new issues as they appeared — the thing that stands out is that they stayed engaged long after the panels went up rather than dropping off once the job was signed off.

2. David Rosenstraus
Google | Sep 15, 2023 |

David installed a Generac system two years ago and ran into manufacturing defects that required replacement parts under warranty. Generac refused to send the parts even after he asked that a certified company perform the warranty work, so he contacted CSE. Within two weeks CSE secured Generac’s approval, obtained the parts, and completed the repairs — handling all the warranty paperwork on his behalf. He ended up with a fixed system and no paperwork headache, impressed that CSE cleared the hold-up and took care of everything end-to-end.

3. Glynda Yearwood
Google | Oct 16, 2025 |

Glynda Yearwood hired Dunnegan for a residential rooftop solar installation and immediately discovered a level of professionalism she hadn’t seen in years. She experienced clear, timely communication, a clean and efficient installation, and attentive customer service that kept the project on track. Whereas neighbors had gone through drawn-out processes, her install felt effortless and moved very quickly — the speed of the whole job is what set it apart. She ended up more than satisfied with Dunnegan’s performance and will remember most how smoothly and swiftly the work was completed compared with the months-long waits next door.

03

1. john colby
Google | Mar 9, 2026 |

John Colby came to Connected Energy Solar with a system in rough shape: his solar setup had been left behind after Sunnova went bankrupt, and on top of that, it was malfunctioning. The team stepped in, contacted SolarEdge, swapped out the inverter, and got the monitoring app up and running again. What stood out most was how smoothly they handled a tricky rescue job that had already been neglected once, turning a stranded system back into something he could actually use.

2. Michael Montgomery
Google | Aug 6, 2025 |

Michael chose Connected Energy to install solar panels on his home. The team ran the process professionally, completed the installation quickly, and had the system operational in no time. He saw his energy bills drop immediately after the system went live — the quick turnaround into measurable savings is what stood out.

3. Stephanie Ciranni
Google | Aug 5, 2025 |

Stephanie Ciranni partnered with Dunnegan and the Connected Energy Solar team to put a 46 kW solar array on her nonprofit’s building in Pittsburgh’s Strip District. Because the organization serves people on-site every day, the crew prioritized scheduling around programs and tightened logistics to keep disruption to a minimum. They stayed flexible, answered questions quickly, kept communication clear, and provided steady follow-up from planning through completion. The project delivered the expected results, and she walked away thrilled with the outcome. What stuck with her most was their ability to pull off a large installation while letting daily services continue uninterrupted — a practical detail that matters for any organization operating around people.

Long-term Satisfaction

Long-term satisfaction for Connected Energy Solar holds steady at 5.0 ★. This is better than 77% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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