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Energy Independent Solutions earns our strongest recommendation. We analyzed nearly a hundred reviews and found something rare: 29 customers mentioned the quality of the physical installation, and not one had a complaint. One homeowner designed a custom solar pergola across nine revisions before EIS had received more than a token deposit, and the company stuck with the project even after struggling to find the customer a lender. Another installer chased down an inverter problem until it was fixed, working directly with the customer years after the original sale. The company's post-installation support stands out most. We couldn't find a single negative mention of their follow-up, and 16 reviews specifically praised it. Even the crew from a 2013 Phipps Conservatory install still answers emails quickly. The sales process is thorough without being pushy. One rep walked a property, listened to plans for full home electrification, then recommended the customer build their own support structure instead of paying EIS to do it (which would have been faster and more profitable). If you want the cheapest quote in town, you'll likely find it elsewhere. But if you want an installer who'll return your calls five years later when something breaks, this is the company.
If you're optimizing purely on upfront cost, you may find a lower bid. But if you want a crew that will troubleshoot an inverter problem years after installation and answer emails from a 2013 customer, the premium is worth it.
Tom P. bought a modest, south-facing house with the explicit goal of turning it into a zero-emissions home. He kept hearing EIS’s name, and when Ian came by he didn’t just give a quick pitch — he walked the whole property and listened as Tom explained how the solar array needed to tie into a future fully electrified setup. Because the yard faced south, Tom wanted both roof panels and a ground-mounted array; Ian warned that a standard ground mount would look industrial in the small yard and recommended a custom pergola structure Tom could build himself to keep the look and cost down. Tom discovered that choice mattered: designing a pergola to match panel dimensions in metric while buying lumber in imperial, meeting setback and zoning height limits, and keeping enough headroom required a custom plan. EIS stuck with him through nine or ten detailed design revisions, all before they’d received anything beyond a token deposit, and never pushed him to let them build the support structure for extra profit. Financing proved tricky because Tom has little credit history despite having a mortgage and the cash to pay; EIS kept working until they found a lender willing to make the loan. The job
Gavin and Nancy Rush engaged EIS years ago to install a large solar array with a battery-backup system on their home. They ended up with high-quality equipment and, crucially, a company that stands by its work — after a couple of major service failures, likely caused by weather and electrical surges, EIS responded and got the system back online. Instead of being left to figure things out, the couple encountered technicians who returned to restore power and resolve the issues. The detail that sticks with them: solid hardware paired with dependable service when storms and surges cause trouble.
melpacker installed a 4.32 kW rooftop solar system with EIS in June 2013 after meeting with several installers and weighing options. They chose EIS partly because the company had done the installation at Phipps Conservatory — a tangible endorsement that carried more weight than brochures. The installation crew turned up professional, friendly, and clearly experienced in both proper mounting practices and the technical side of solar. Staff from management down to the crew stayed available to answer questions, educate the homeowner, and checked in repeatedly during the months after completion. Even years later, email and phone responses come back quickly and usefully. The system has been reliable, meeting the household’s entire electrical needs for at least six months of the year with no problems. Curious about labor practices, they probed EIS’s employment approach; management and crew both confirmed that, while non‑union, EIS pays well, offers good benefits, and retains workers — a factor they believe shows up in installation quality. They received no payment for the review. The detail that sealed the deal was seeing EIS’s work at Phipps Conservatory — coupled with prompt post‑sale,
Passed screening
Passed screening
Among the longest-standing installers in the market.
Not BBB rated.
Reviews were posted naturally over time.
David W. hired the company to put a 13.68 kW residential rooftop system on his Pittsburgh home and chose them in part because they were the highest-rated installer in the city with the most local installs. He collaborated with the team to tailor the array to his specifications, and they used high-quality components throughout. He picked the 360-watt X-22 SunPower panels for their efficiency, low degradation and 25-year warranty. The detail that stood out most was that the crew returned a year later without being asked to verify performance and make sure everything was working right. Looking back, he’d opt for the newer 380-watt panels to squeeze a bit more production into his limited roof space.
Brian hired EIS to put solar panels on the Millvale Community Library in September 2013. He discovered a team that was personable, professional, knowledgeable and unusually flexible, and that positive experience turned a one-off job into an ongoing partnership: he arranged two more installations for spring 2015 and hoped to line up additional projects with them in the years ahead.
g4weav had a 20-panel, roof-mounted solar system installed in December 2013 on their home. They worked with EIS from the initial sales visit through final installation and found every person personable, professional, and able to explain the technology in plain terms for a newcomer. They asked many questions during the process and walked away with clear answers at every step. Years later they remain satisfied and glad they made the investment, and they recommended EIS to many people. The detail that stood out was the team's talent for demystifying the system — that clarity made them confident enough to send others to EIS.
Gavin and Nancy Rush engaged EIS years ago to install a large solar array with a battery-backup system on their home. They ended up with high-quality equipment and, crucially, a company that stands by its work — after a couple of major service failures, likely caused by weather and electrical surges, EIS responded and got the system back online. Instead of being left to figure things out, the couple encountered technicians who returned to restore power and resolve the issues. The detail that sticks with them: solid hardware paired with dependable service when storms and surges cause trouble.
melpacker installed a 4.32 kW rooftop solar system with EIS in June 2013 after meeting with several installers and weighing options. They chose EIS partly because the company had done the installation at Phipps Conservatory — a tangible endorsement that carried more weight than brochures. The installation crew turned up professional, friendly, and clearly experienced in both proper mounting practices and the technical side of solar. Staff from management down to the crew stayed available to answer questions, educate the homeowner, and checked in repeatedly during the months after completion. Even years later, email and phone responses come back quickly and usefully. The system has been reliable, meeting the household’s entire electrical needs for at least six months of the year with no problems. Curious about labor practices, they probed EIS’s employment approach; management and crew both confirmed that, while non‑union, EIS pays well, offers good benefits, and retains workers — a factor they believe shows up in installation quality. They received no payment for the review. The detail that sealed the deal was seeing EIS’s work at Phipps Conservatory — coupled with prompt post‑sale,
Mike had EIS guiding a solar panel project from the first conversation to the last handshake, and the standout was how smoothly the team stayed ahead of things. They came across as friendly and professional, with a proactive style that kept the job moving without friction. By the end, he ended up with a system that was up and running well and a process that felt easy rather than stressful.
Lindsay Huff found the whole solar journey with EIS unusually smooth, from the first inquiry through design, permitting, and installation on her home. What stood out most was how consistently prompt and thorough the communication stayed; each person she dealt with came across as kind, informative, and respectful, which made her feel genuinely valued instead of shuffled through a sales pipeline. That attention to detail took the stress out of the process and left her delighted with the finished solar array, wishing she had moved sooner. Knowing she was working with a long-established solar company in her own city, staffed by people who live in her neighborhood, gave the decision an added layer of trust that mattered to her.
Beemer Chick hired the company twice and found the whole operation consistently professional and highly qualified. They walked through the sales process, watched the crews install both systems, and relied on the same team again when troubleshooting was needed — every contact felt competent and organized. They noticed the company has been around for years and is steadily growing, which reinforced their confidence. The standout detail: the experience was reliable enough that they came back for a second installation, not just a one-off job.
Molly found EIS especially easy to work with on a solar project that moved from the first sit-down to the final inspection without drama. The team took time to walk through how the technology worked and what kind of savings to expect, and they did it without leaning on pressure tactics. Once the install began, the crew worked quickly and kept communication steady all the way through, which made the whole process feel organized instead of stressful.
Long-term satisfaction for Energy Independent Solutions holds steady at 5.0 ★. This is better than 76% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.