Custom Solar and Leisure reviews

Chris Capo chose a locally owned solar company for a residential system installed in 2020 after comparing price and service. He found the owner, Jeff, down-to-earth and knowledgeable, and the crew — including Mike Guthrie — handled the job without the hard-sell tactics he feared. The array has kept performing well since the initial install, and he recently had the team return to add three more panels. The detail that stuck with him was the straightforward, no‑upsell approach from a local team whose work kept the system reliable enough to expand.

Chance Redd had his solar system installed just over a year ago and has been very pleased with the outcome. He chose a local crew after Jeff offered the most competitive price in town, and the combination of low cost and nearby service ended up being the decisive factor. After a year of operation, the system met his expectations, and what stuck with him most was getting a great price from a local team led by Jeff.

Miriam Kitmacher had been weighing a switch to solar since moving to Tucson and, after interviewing three companies, decided on Custom Solar and Leisure. She found the crew consistently professional, reliable and easy to work with. The installers treated her ranch-style property and pets with care, which made the whole process feel less disruptive. Jeff, the owner, answered every question with patient attention, guiding her through each step. The panels went up, and all inspections — the company check, the county sign-off and TEP approval — cleared without problems, leaving the system fully installed and operating under Tucson’s sun. What stays with her most is the combination of the owner’s patience and the installers’ respect for her home and animals, plus the smooth utility inspection that got things turned on quickly.

Ryan D. has lived with a rooftop solar system from Customer Solar (and Leisure) for three years, and the most striking part of his experience is consistency: each year the array produced more energy than the original estimates. After the first and second years he found the system overperformed, and the third-year update in September 2020 showed the same result — even as the pandemic affected so many other things, it couldn’t put a dent in his clean-energy production. Throughout the entire period he encountered zero technical problems; the system “continued to work perfectly.” His takeaway was practical and specific: he kept recommending Customer Solar (and Leisure) and urged prospective buyers to give Jeff a call to get a project started — a referral grounded in three straight years of overperformance and trouble-free operation.

Kenneth bought a house that already had a solar water-heating system, and when issues popped up he called Custom Solar and Leisure. On two separate occasions, years apart, Jeff Shoemaker diagnosed the problems, clearly explained the fixes, and carried out the repairs. Jeff’s combination of technical skill and patient explanation stood out—exactly the kind of expert homeowners hope to find but often don’t. Because Jeff returned reliably and left the system working each time, he keeps CSL as his first call for repairs, replacements, or any future solar additions.

Ryan shopped estimates from six Tucson solar companies before choosing Custom Solar and Leisure to install a 24-panel system on his home. He was drawn to owner Jeff Shoemaker’s involvement with the Southern Arizona Regional Solar Partnership and to the small, family-run approach; the crew handled his project professionally and even moved the inverter into the garage at his request without charging extra. They ran into a couple of minor hiccups during installation, but the crew fixed them on the spot. Price-wise he couldn’t find a better deal in Tucson. The system delivered 10.4% more power than quoted in year one and continued to outperform initial estimates every year after. For more than five years the array kept working perfectly with zero problems. Grateful for Jeff, Mike and the rest of the team, he closed his final update because he’s selling the house — leaving behind an array that consistently overdelivered and never caused an issue.

Gary bought his house five years ago and inherited a solar system that had been installed by Custom Solar and Leisure. When his monthly electric bill suddenly jumped from $19 to $179, he discovered something was wrong and called the company to troubleshoot. Jeff and his team arrived, diagnosed the issue, and used their professionalism and technical know-how to get the system back up and running. He walked away relieved that the quick, competent fix stopped what would have become ongoing higher bills and impressed by how personable and capable the crew was.

Mike Davis has relied on the company for years to heat his backyard pool. He discovered their solar coils deliver consistently warm water, letting him hop in one to two months earlier than his neighbors and still swim deep into October. He found the hardware robust and the after-sales service dependable, a combination that kept the pool season long and low-maintenance. The detail that stands out for him: the coils noticeably extended his swim season.

Les hired Jeff to design a solar array for his home five years ago and has been very pleased with the result. When he recently asked Jeff to expand that array and add a 240W line to the garage for charging an electric car, Jeff returned and handled the job start to finish. The upgrade required a new service panel, and the panel installation, the charging line, and the extra panels were installed efficiently and with solid workmanship by Jeff and his crew. Pleased enough to spread the word, he recommended the company to others — recommendations that have led to four additional installations so far.