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Go Green Solar reviews
• updated MAR 3, 2026Loading map...
The Verdict
Go Green Solar handles DIY installations well but struggles as a full-service installer. We found 52 reviews praising their design plans, engineering support, and component kits: one Connecticut homeowner saved thousands by trenching 170 feet himself, and Go Green's engineer revised prints three times until the building inspector approved them. Another customer got permit approval in five days after the lead engineer personally called the city inspector. Their strength is handing you a detailed shopping list (with hyperlinks to Home Depot) and walking you through the technical steps over email. But 20 reviews describe permitting delays stretching past a year, unresponsive project managers, and surprise engineering fees. One installer in St. Louis had to contact the equipment manufacturer twice to correct Go Green's phase-inverter calculations, then finish the design work himself to avoid revision charges. If you're handy enough to mount panels on a steep metal roof and don't mind chasing down answers yourself, the savings justify the hassle. If you expect white-glove coordination, you'll spend months emailing into the void.
If you want a turnkey installer who manages timelines and answers calls, look elsewhere. But if you're comfortable on a ladder and can troubleshoot wiring with YouTube, Go Green's kits and engineering support will cut your costs nearly in half.
3 Stories That Stood Out
Robert shopped three solar companies, got quotes from an 8 kW system to outright refusals calling his job "economically unfeasible," and decided the market felt like the wild west — so he steered toward a semi-DIY route with Go Green Solar because of their reputation and a promise of hands-on support. Jackie stepped in as the project contact, and what sold him was the company’s willingness to produce professional prints and handle the tricky utility paperwork with Eversource in Connecticut. He teamed up with Josh to get the construction drawings right; they went through three revisions to satisfy the local building inspector after Eversource changed its rules to require a direct tap instead of back-feeding through the house. That change ballooned the job: a new 170-foot trench, 18 inches deep, had to be cut from the house to a garden barn for the array — no small task in New England’s boulder-and-ledge soil. Josh also over-designed the electrical scope so the system could accept twice as many panels later and suggested a second conduit so a fiber run could reach the IQ-Combiner. Mari and Mel negotiated the project authorization and final connection with Eversource while the pre
Andy Byrd invested in a $25,000-plus solar system and at first discovered a rushed sales and onboarding process that skipped important property checks and left out a mandatory certification class he only learned about a year later. He endured curt, condescending responses from a sales rep, Josh Roelofs, who refused to transfer the account and told him to stop emailing, which pushed Andy to post a one-star review. After that, the owner, Deep, personally called, removed Josh from the project, and handed Andy his direct number — a move that signaled real accountability rather than placation. Deep and engineer Sal Torres then stepped in, validated the problems, secured an apology from Josh, and provided the practical information and resources needed to navigate what the company warned would be one of the most complicated installs. Because they took ownership, fixed personnel issues, and guided him through the technical hurdles, the situation flipped from a failed onboarding to a completed plan, and Andy updated his rating to five stars. The detail that stuck with him: the owner’s direct involvement and Sal’s hands-on support made the difference between a lost project and a workable, if
Josh in St. Louis set out to install a large 24 kW ground‑mount system on his property and ended up doing far more of the heavy lifting than he expected. Early on, sales insisted he needed a three‑phase inverter for what was a single‑phase residential setup; he double‑checked with the inverter manufacturer, discovered the salesperson was wrong, and pushed them to requote the correct equipment. That rocky start carried into the design phase. What should have been a straightforward engineering handoff dragged on for more than six weeks, produced multiple calculation errors, and resulted in threats to charge revision fees for mistakes he ultimately corrected himself by finishing the design calculations so the numbers made sense. He suspects many of the company’s internal calculations are sloppy but often pass through permitting unnoticed. Compounding the delays, the contractor shipped all the equipment before the design was finalized. He paid to ship heavy components back, waited for replacements, and then had to drive an hour to retrieve an incorrectly addressed exchange shipment. When local code required a licensed electrician, gogreen offered no installer references and told him,
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Serving customers for 13 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Nicholas bought an off-grid solar package six years earlier and ran into a tripped breaker the week of Thanksgiving. He submitted an online support request, half-expecting the company’s "lifetime" support to be more slogan than service — instead he got a call the day before Thanksgiving from Schwa. Schwa proved deeply knowledgeable about solar and Nicholas’s specific system, patiently spending 45 minutes on the phone and methodically walking him through step-by-step troubleshooting until the breaker issue was resolved. Rather than being routed to an offshore call center with scripted checks, he connected immediately with a real expert who also gave practical, valuable advice about expanding the system. Six years after purchase the company still stood behind the sale, delivering hands-on remote help; the memorable takeaway was a single 45-minute expert call that fixed the problem and left clear next steps for growth.
Mike had a 3 kW GoGreen rooftop system installed on his home in 2016, and the whole process surprised him with how easy it was—GoGreen even navigated the local County permitting on his behalf. The array fired up and has run flawlessly ever since. Now that he’s preparing to buy an EV, he began looking into a larger system and discovered just how much the technology and the policy picture (including NEM 3.0) have changed. GoGreen engineers answered a stream of questions, offering practical tweaks to squeeze more value from the existing array and clear, timing-aware recommendations for when and how to scale up. What stuck with him most was the long-term reliability of the install plus the ongoing, hands-on engineering support—Deep’s guidance helped shape his upgrade strategy as he moves toward electrifying his vehicle.
Randall began the process of installing solar on his home in fall 2023 and ran into persistent county permitting headaches. Go Green stayed involved for 14 months and eventually confirmed a permit, then shipped all the panels and equipment to his property. Eight months later fresh permit problems reappeared and the gear still sits in his yard. Over time the company grew increasingly unresponsive—emails and phone calls went unanswered—and it sent him a $525 invoice for electrical engineering. Two years after he started, he still waits for the system to be installed; the lasting image is solar equipment parked in the yard and an unexplained $525 bill, leaving him very frustrated.
Mike had been off-grid for two years on a solar system installed by Unbound (now Go Green Solar). For most of that time the array performed so well that the generator rarely needed to run, even though the inverter never properly communicated with the backup generator. When a major snow-and-ice event finally forced the generator into service, the missing handshake became a serious problem — and that’s when Schwa arrived. He listened to the long history of their failed troubleshooting attempts, then methodically walked them through the entire inverter. For nearly three hours he sleuthed out hidden faults, adjusted settings while explaining why he changed each variable, and fixed things the owners didn’t even know were wrong. By the end he had the generator and inverter talking to each other, and the family walked away with a working backup and a much deeper understanding of their system. The relief was enormous; he appreciated Schwa’s upbeat attitude and expertise so much he wanted to give six stars but was limited to five.
Michael installed a 4.65 kW solar system on his off-grid house a few years back and recently added a generator to bolster winter power. When the installer couldn’t complete the final connections and he found himself unsure about the wiring and proper inverter settings, he reached out to several manufacturers for technical help. Alone among them, Schwa at Go Green Solar picked up the thread and walked him through the correct connections, settings, and practical trade-offs. Schwa leaned on deep off-grid expertise, staying patient and generous with time until the setup would run at peak capacity and look after the long-term health of the investment. For future additions or tweaks, he intends to call Go Green and Schwa first—because responsiveness and hands-on technical guidance made the difference in finishing the job.
Loren spent upwards of $30,000 on a residential solar install four years ago and thought the project was complete. A couple years later they discovered a cease-and-desist letter from the utility, so they sent Go Green a certified letter demanding action and received no reply. On top of that they paid about $3,000 for an LG storage battery that Go Green configured incorrectly; it discharged down into the low 80% range, will not recharge, and neither LG nor Go Green will cover it under warranty. The outcome left them with a utility warning and a $3,000 unusable battery—an experience they regard as their biggest mistake with the company. The detail that sticks: an unanswered certified letter and a dead LG battery that no one will fix.
Jacob began planning a ground‑mount solar array while his new home was still under construction, but construction delays stretched the project into a couple of years. He had to revise the system several times because of unknowns in the home design and land development, and GoGreen stayed engaged through every change, adapting plans as details emerged. The sales team remained responsive throughout the long timeline, guiding decisions and answering questions. He ended up with a very nice solar array at a great price — the standout detail being the company’s willingness to stick with a drawn-out, often uncertain project until it was completed.
In September 2018, 32ruky had GoGreen put an 8.4 kW solar system on a ranch-style home and discovered the company's pre-install savings estimates were deliberately conservative — the actual savings turned out even better. They ended up with a system projected to pay for itself in about nine years, which made the upfront investment worthwhile. GoGreen handled the electrical work thoroughly and professionally, and they even installed an electric car charger at the same time so the homeowner didn't have to hunt for a separate contractor. The price came in lower than the offer from Costco installers, and the service felt smoother and more attentive. A practical takeaway that stuck with them: getting a reputable installer who can do panels and EV infrastructure in one visit made the whole project simpler, and doing it before tax credits change improved the financial picture.
Anne Walsh had praised Go Green in the past, but when two panels on her home’s solar array stopped working she found herself making 16 calls and leaving numerous messages with no callback. Frustration led her to post a three‑star review while the issue went unresolved. After the review, Go Green finally reached out: Jeff called, kept her updated about the parts needed, and explained the hold-up—those parts are coming from AP Systems. The contact restored some confidence and she feels optimistic the repair will be completed; she plans to revise her rating once the replacement parts arrive and the panels are fixed.
Long-term Satisfaction
Long-term satisfaction for Go Green Solar drops to 4.2 ★ compared to early reviews. This decline is worse than 61% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.