Green NRG reviews

Violeta picked Green NRG to install solar on her home and found the crew honest and genuinely helpful in arranging financing. A year after the install she’s been enjoying noticeably lower electricity bills and remains very satisfied with the result. What made the experience stand out was the financing support that made the switch far easier than she expected — and the steady monthly savings keep underlining that choice.

Anna K. had already signed with another installer in early May 2015 but walked away when that company stopped returning calls and emails; they let her cancel the contract and returned her deposit. After interviewing several firms, she found Green NRG the most knowledgeable and passionate about their product and chose them. David and his team handled everything: he coordinated tax paperwork, permits and inspections, and kept looking for the best combination of savings and system efficiency on her behalf. The solar system has been running for over a year and delivered the performance she expected. The detail that stuck with her was how David managed every permit and form so she never had to chase anyone — and how tirelessly he hunted for the most efficient, cost-effective setup.

James H. had a 17-panel rooftop system installed, and the installation itself went smoothly. He discovered two of the panels consistently produced about one-third less power than the other fifteen. For more than a year he chased a fix through three different employees, contacting them by phone, email and text, but the problem stayed unresolved. Recently he found the phone number on the company’s website rings unanswered. After that extended run of underperformance and silence from support, he doubts the company will honor its guarantees and warranties — the lasting image is a neatly installed array with two weak panels and no timely help.

Ken P. pursued solar after a Costco sign-up in 2015, met with sales teams from two companies, and ended up choosing Green NRG for a rooftop system installed in mid-2015. The install itself appeared to go smoothly, but he discovered the project never performed as projected because Green NRG seemed unfamiliar with how his city’s utility handled credits and interconnection — he was left to contact the utility himself — and he was never shown how to monitor the system’s performance. In March 2018 the utility contacted him to say the system wasn’t working and he wasn’t receiving any benefit. He called Green NRG on March 20; a contractor came out and quickly identified the culprit as a recalled component. That was the first time he learned the part had been recalled, even though the contractor determined it immediately. The contractor said he would order a replacement, would deliver it to Ken’s home, and asked Ken to call when it arrived. Ken did call; the contractor expected to return in a couple days but became unreachable. Multiple messages to both the contractor and Ken’s Green NRG contact went unanswered. Now the replacement part sits in a delivery box at his house with no clear

Two years ago Yos and his wife decided to put solar panels on their ranch-style house but didn’t know where to start, so they called several companies. He found NRG stood out almost immediately: the company arranged a same-day meeting, and the agent patiently answered every question they had. They chose NRG not just because the price looked good, but because the team felt responsive, knowledgeable, and—crucially—never pushy the way other salespeople were. The installation went forward, the panels are now on the roof, and neighbors have been taking notice. The detail that stuck with him was the agent’s calm, expert approach: clear information delivered without pressure made the whole process far less stressful than expected.

Michael G. paid for a residential solar installation but after roughly three years the equipment still hasn't been activated. He discovered the installation company went out of business; the loan servicer tried to help, yet other solar firms refused to step in and finish the job. Stuck with nonworking equipment and a loan, he asked what legal options he has and who he can sue, and called choosing that company the worst mistake of his life. The detail that stands out: panels and hardware sitting dormant for years while lenders remain involved and no contractor will complete the installation.

D T. was in the middle of a full family-home remodel and used the timing to add solar, after researching options and getting hundreds of questions answered before choosing Green NRG. What stood out most was how smoothly the whole project moved from the first call through completion, even with the holidays in the middle and a tax-credit deadline hanging over it. Bethanie F. became the standout of the job, bringing deep product knowledge, handling the details with ease, and negotiating a price that fit the project well enough to keep everything on schedule for the credit. That confidence in the solar work carried over so completely that the family handed Green NRG the window project too, ready to cut their So Cal Edison bills down from the start of the remodel.

Jules had already gone solar in Texas and, after that experience, pointed his sister to Green NRG as well. When it came time for a California install, he expected the service might not match what he had gotten before, but the team came through just the same. What stood out most was how fast they responded and how smoothly they handled the oddball situations that come with real homes, instead of letting those details turn into delays. After doing plenty of research, he landed on Green NRG because they answered his questions plainly and seemed to actually know the craft, while other companies felt more focused on the sale than on follow-through. By the end, the California system was up and running cleanly, and his sister’s family was joining him on solar too.

kjpiroc had a solar system installed in 2018–2019 and now believes it’s no longer working. They discovered that Green NRG is effectively unreachable: every phone number they tried doesn’t connect and there’s no one to call for service. Left without support and unsure what to do next, they posted a one-star review asking for help. The image that sticks from their experience is blunt — years after installation, the installer’s phone lines appear dead, leaving the homeowner without a clear path to repair or assistance.