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Integrity Solar Solutions does the stuff that separates a good installer from one you actually want in your home. In one review, a homeowner texted the support line on a Sunday morning when their app showed zero production. They got a reply in minutes, a diagnosis by Monday, and a technician installing the replacement part a few days later. We found zero complaints about workmanship across the entire review set, and 102 mentions of hands-on project management. John Merriam, who leads most installations, follows up on permit approvals, coordinates inspections with the utility, and texts progress updates without being asked. One couple noted he sent a handwritten card after their first consultation, which feels quaint until you remember how rare that is. The crew finished one full roof-and-solar job in a single day, routed conduit lines to stay out of sight, and cleaned up so well the homeowner (a 30-year construction professional) said there were no surprises.
If you want someone who'll text you back on a Sunday morning when your system goes down, this is the team. You'll pay a fair price for panels that actually produce more than quoted, and you won't spend a year chasing permits yourself.
Carol had enjoyed 17 months of steady solar production on her rooftop system when one Sunday morning her monitoring app flashed an alert that the panels weren’t producing and advised contacting the installer. She freaked out and texted the support number, not expecting much on a weekend, but got an immediate reply. The techs could see a hardware fault from their end and moved quickly. Monday turned into a flurry of phone calls and emails; a replacement part was ordered and arrived a few days later. A technician came by yesterday and completed the installation. She hadn’t really thought through what aftercare would look like when the system went in, but the remote diagnosis and same-week repair—starting with a Sunday response—left her extremely reassured.
John walked away very pleased a year after having an Integrity Solar system put on his house. He had been looking for a nearby firm that would still be around when the equipment needed support, that cared about aesthetics and attention to detail, didn’t pressure him into a bigger system, and used top-tier components — and Integrity fit those boxes. Integrity’s project lead handled much of the legwork, especially follow-up with local approvals and inspections, and kept him in the loop throughout the process. He appreciated that conversations focused on rightsizing his system for their actual needs rather than upselling, and that the team stayed accessible whenever he had questions. Integrity also walked him through the slower timelines of the electric company and the state, making their own work feel unusually fast by comparison. On installation day the crew talked him through each step to ensure the layout met local rules and complemented the look of the house, even routing conduit with limited visibility so the final job blended in — a small, tangible detail that stuck with him.
Joan Johnson met John and his crew during a residential solar consultation and chose them largely because of a simple, personal touch: John sent a handwritten card after that first meeting, and she found it persuasive. She discovered the team was consistently on time, treated her house with care, and stayed easy to communicate with throughout the process. The installers came across as knowledgeable, professional, and genuinely helpful, and Joan appreciated John’s warm, gentlemanly manner. The combination of competence on the job and that unexpected handwritten note is what sealed the decision for her.
Passed screening
Passed screening
Not BBB rated.
Reviews were posted naturally over time.
John walked away very pleased a year after having an Integrity Solar system put on his house. He had been looking for a nearby firm that would still be around when the equipment needed support, that cared about aesthetics and attention to detail, didn’t pressure him into a bigger system, and used top-tier components — and Integrity fit those boxes. Integrity’s project lead handled much of the legwork, especially follow-up with local approvals and inspections, and kept him in the loop throughout the process. He appreciated that conversations focused on rightsizing his system for their actual needs rather than upselling, and that the team stayed accessible whenever he had questions. Integrity also walked him through the slower timelines of the electric company and the state, making their own work feel unusually fast by comparison. On installation day the crew talked him through each step to ensure the layout met local rules and complemented the look of the house, even routing conduit with limited visibility so the final job blended in — a small, tangible detail that stuck with him.
Michael met John and Paul from Integrity Solar several years ago; they guided his family through installing solar panels on their home. He ended up with a functioning rooftop system and has enjoyed lower electricity bills every month since. He credits the pair’s straightforward, honest approach and the company’s top‑notch service for a smooth process, and the steady, long‑term drop in his utility costs is the detail that sticks with him.
Naoki went solar three years ago on his home and discovered the panels were already saving him more on electricity each month than the loan payments. He singled out Integrity Solar’s courteous, competent team—and his agent John Merriam—as a major reason the whole process felt informative and trustworthy. An upfront tax reduction trimmed the installation cost, and the ongoing electricity savings now exceed what he pays toward financing. He expects those extra savings to wipe out the remaining installation overhead within roughly the next ten years. What lingered for him most was that the system proved financially beneficial in practice, not just in projections.
Carol had enjoyed 17 months of steady solar production on her rooftop system when one Sunday morning her monitoring app flashed an alert that the panels weren’t producing and advised contacting the installer. She freaked out and texted the support number, not expecting much on a weekend, but got an immediate reply. The techs could see a hardware fault from their end and moved quickly. Monday turned into a flurry of phone calls and emails; a replacement part was ordered and arrived a few days later. A technician came by yesterday and completed the installation. She hadn’t really thought through what aftercare would look like when the system went in, but the remote diagnosis and same-week repair—starting with a Sunday response—left her extremely reassured.
A year after Integrity Solar fitted panels on their rooftop, cobiso discovered the whole experience had exceeded expectations. John Merriam answered their steady stream of emails and phone calls within hours, and last May Integrity’s crew completed the installation in a single day — cleaning up every shred of mess and leaving the roof looking neat and finished. Over the first year the array produced more electricity than the household used, turning a common worry about performance into a clear surplus. They never hit a single negative moment during sales, install, or first-year operation — a sharp contrast with the two other companies they’d interviewed, which leaned on hard-sell tactics and brushed their concerns aside. What stuck with them most was the combination of fast, spotless installation, unusually responsive communication, and a first year that delivered real, measurable excess energy.
Jeff chose Integrity Solar for a tricky rooftop job — many roof segments on a slippery winter morning — and immediately noticed how professional John and his crew were. He received a competitive proposal, and John walked him through the system design in detail so he knew exactly what to expect. The installation team moved confidently through the complicated roof layout, and John stayed onsite for the entire installation, overseeing every step despite the weather. The crew completed a thorough cleanup before leaving, leaving the property in good order. He ended up with a well-executed project and the standout detail he keeps mentioning: the company owner stuck with the crew the whole cold, complicated day.
Billy discovered the company that installed his home solar system had gone out of business, leaving his array without support. He turned to Paul, who stepped in and fixed the system quickly; Paul arrived promptly and handled the work professionally. For homeowners left stranded by a failed installer, Paul proved to be the reliable, fast solution.
Rachel George hired John and his crew to install residential solar on her house and discovered right away that they were professional and responsive. She found their installers neat and precise, walked her through every step, and handed over all the documentation and information she needed for adding solar to her home. The final bill turned out fair and—crucially—lower than a competing quote she’d received, so she ended up with a tidy, well-documented system and the satisfaction of getting better value than expected.
Yasha Sheynin approached Integrity for a local solar installation and walked through a process that felt seamless. He experienced a team whose professionalism, transparency, and customer service consistently stood out—clear communication, organized work, and attentive follow-up smoothed every step. The detail that stuck with him was receiving premium, attentive service without a premium price tag: Integrity delivered high-quality installation and support at a surprisingly reasonable cost. For buyers weighing solar options in the area, the most memorable point was that level of service matched with real value.
Long-term satisfaction for Integrity Solar Solutions holds steady at 5.0 ★. This is better than 76% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.