97
Trust
Score
WattBot

Rivertown Solar reviews

Rivertown Solar
33 Reviews • 1 Location 4,389 Data Points Processed

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The Verdict

Rivertown Solar handled every step themselves, and we mean every step. One homeowner needed a roof replacement before panels could go up. Rivertown found the roofer, scheduled the job, coordinated the install, and finished the solar work in under a week. Another reviewer watched their monthly electric bill drop from $600 to under $100 after installation. We found 22 reviews praising the company's project management, and not one mentioned a missed deadline or communication gap. The team is unusually technical for a solar installer. They're licensed electricians who can answer wiring questions other companies dodge, and reviewers mention working through multiple design drafts to fit oddly shaped roofs. (One customer noted Eric is also a terrific baritone, which won't help your energy bill but does suggest these folks enjoy their work.) The permitting, utility paperwork, financing setup, and monitoring app registration all happen without you lifting a finger.

If you want to compare three quotes and manage the process yourself, you can skip Rivertown. But if you'd rather hand the entire project to a local team that actually returns calls and knows the difference between a conduit run and a combiner box, this is the installer to hire.

3 Stories That Stood Out

1. Jonathan Bell
Google | Feb 21, 2024 |

Jonathan started his search by filling out an online form and getting swamped with calls from multiple companies; Rivertown Solar immediately felt different. He found that Erik took the time to visit the house in person and lay out a tailored plan, and both Eric and Erik kept him updated through every stage so he always knew what was happening. Bill handled the install, and his workmanship left the roof and overall appearance better than Jonathan had imagined. A year after the system went live, the most striking result showed up on the utility bill: a large, all-electric household that used to run about $600 a month now consistently pays under $100. The combination of clear communication, careful installation, and that dramatic reduction in monthly costs is the detail that sticks.

2. bananamir
EnergySage | Feb 21, 2023 |

Facing a peculiarly shaped roof and a needed roof replacement, bananamir hired Rivertown Solar to handle a complete, end-to-end installation. They collaborated with Eric — whose deep baritone made the planning meetings memorable — and worked through several layout drafts until the panels fit the odd roof geometry. Brandon and his installers arrived and moved quickly and efficiently, always willing to answer questions. Rivertown took care of everything: sizing the system, recommending panels (a choice the reviewer is very happy with), designing the layout, finding and scheduling a roofer, lining up financing (the reviewer jokingly called the company a "loan shark"), and managing all city and ConEd paperwork and permits. The physical install wrapped up in less than a week, and the team set up the monitoring app so bananamir could watch daily usage — including the satisfying moment when consumption dipped below zero. Communication stayed responsive and upfront through each step, and the crew continues to check in. The detail that stood out most: Rivertown truly ran the whole project from permits and trades to financing and monitoring, leaving the homeowner to enjoy watching the system

3. Caterine Navarro
Google | Nov 18, 2022 |

Caterine Navarro shopped several solar providers before moving ahead with a home installation and discovered this local team stood out immediately. She found their technical knowledge far deeper than other companies she spoke with, and they answered questions others couldn’t. The install itself was high quality, handled by in-house trained electricians so communication and workmanship felt consistent. She walked away most impressed by that local, in-house expertise — the detail that made the whole process feel reliable.

Platforms Monitored

Google
24 Reviews · 1 Location
N/A
EnergySage
9 Reviews · 2 Locations
5.0/5
SolarReviews
Tracking
N/A
Yelp
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 97

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 4 years

Newer than most installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Review Patterns

What You Can Expect

01

1. Jonathan Bell
Google | Feb 21, 2024 |

Jonathan started his search by filling out an online form and getting swamped with calls from multiple companies; Rivertown Solar immediately felt different. He found that Erik took the time to visit the house in person and lay out a tailored plan, and both Eric and Erik kept him updated through every stage so he always knew what was happening. Bill handled the install, and his workmanship left the roof and overall appearance better than Jonathan had imagined. A year after the system went live, the most striking result showed up on the utility bill: a large, all-electric household that used to run about $600 a month now consistently pays under $100. The combination of clear communication, careful installation, and that dramatic reduction in monthly costs is the detail that sticks.

2. Skye De La Rosa
Google | Mar 12, 2025 |

Skye De La Rosa moved into her first home in the Rivertowns and hired Rivertown Solar to install a rooftop system. She found Eric and his crew guided her through every step — including the NYSERDA application — and kept communication steady and dependable from the initial paperwork to project completion. Their reliability and clear updates removed the usual headaches for a first-time homeowner, and she ended up very happy with her new solar panels.

3. Daniel Costanza
Google | Jul 23, 2024 |

Daniel Costanza went ahead with a high-quality solar installation for his home and discovered the panels began offsetting costs immediately — he says the system started paying for itself from day one. He experienced a professional, efficient crew and a price that matched the workmanship. The office staff smoothed the paperwork, taking care of load applications and clearly explaining tax credits so the administrative side felt trivial. Because he was particular about conduit routing, the foreman worked through layout options with him until they found an approach that satisfied both sides. The crew finished the install in about two days, and the array has consistently produced at or above the estimated output. The detail that lingered for him was the combination of instant financial impact and a foreman willing to sweat the small installation choices.

02

1. Jesse Montgomery
Google | Apr 4, 2025 |

Jesse Montgomery hired Rivertown Solar to add six panels to his existing home solar array. He watched the process from the initial call through to the finished install, and the crew delivered consistently excellent support at every stage. The installation came together cleanly and professionally, expanding his system by six panels without hassle. He walked away noting that the team's attentiveness and reliability were the standout parts of the experience.

2. steve hess
Google | Jul 3, 2025 |

steve hess hired Eric and his crew to put solar on his home and found the entire job handled smoothly from the first visit to the final hookup. He experienced a team that arrived on time, worked professionally, and took care of the technical pieces—measuring the roof, pulling permits, and completing the installation—while keeping him informed throughout. The most memorable detail for him was the seamless communication paired with punctual crews, so he never had to chase updates or paperwork.

3. Nathan Weaver
Google | Apr 23, 2025 |

Nathan Weaver arranged a solar installation and watched the crew handle the project. He observed solid workmanship and a clean, professional job, and ended up recommending the company based on how well the workers executed the installation.

03

1. Thomas Koloski
Google | Jul 2, 2023 |

Thomas Koloski chose Rivertown Solar to put a rooftop system on his Ardsley, NY home. He experienced a team that was thorough and professional from start to finish, responsive to questions, and able to combine strong technical work with attention to how the array looks on the roof. They designed the installation so capacity can be increased later without ripping everything out — that forward-looking expandability stood out. He walked away confident in the workmanship and the ability to add panels down the road.

2. sackmanw
EnergySage | Jun 16, 2023 |

A construction pro, sackmanw did their homework before picking Rivertown Solar. Poised to sign a lease with a big national player, they were talked out of that deal and instead ended up with an arrangement that let them keep their tax credits and was markedly better for their family’s finances. Rivertown moved quickly to install the system, stayed courteous and respectful of the homeowner’s schedule, and answered questions at every step; unlike many contractors the reviewer had hired, the crew also cleaned up thoroughly when the job was done. What lingered most was the combination of a smarter financial outcome — keeping the tax credits — and a tidy, professional installation.

3. warren sackman
Google | Jun 16, 2023 |

Warren worked in the construction industry and did his homework before choosing Rivertown Solar; they talked him out of a lease with a large company and put him into a far more favorable agreement that let him keep his tax credits and improve his family’s finances. He watched their crew install quickly, coordinate around his schedule, and patiently answer every question he raised at each step. Unlike most contractors he’d hired, they cleaned up after themselves and left the place tidy. Knowledge ran through the team from top to bottom, and what stayed with him was concrete: better contract terms, retained tax incentives, and a professional, no-mess installation.

Long-term Satisfaction

Recent customers rate Rivertown Solar 5.0 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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