73
Trust
Score
WattBot

Sirio Solar reviews

TEXAS / EL PASO
Sirio Solar
65 Reviews • 3 Locations 8,645 Data Points Processed

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The Verdict

Sirio's installation crews do solid work, but we found troubling gaps in sales honesty and system sizing. One homeowner was promised a $10,000 rebate that never materialized because the salesperson never verified their tax situation, and the 18-panel system designed for their 4,200-square-foot house now covers less than half their electricity use. Across dozens of reviews, we noticed 18 mentions of fast, professional installations and careful roof work that avoided damage. The crew typically finished within three days and left job sites tidy. But value scores split evenly between praise and disappointment, and 3 reviews describe sales tactics that felt manipulative or incomplete. One customer reported a door-to-door solicitor ignoring a no-solicitation sign and then calling them a dumb-ass when asked to leave. (The company did file an internal complaint after that incident, for whatever that's worth.) Post-installation support was responsive when customers needed inverter troubleshooting or app setup, but communication around system performance shortfalls was notably absent in negative reviews.

If you're drawn to their quick turnaround and their installers' care with your roof, get a second opinion on system size and verify every rebate claim with your own tax advisor before signing. The crews deliver, but the sales process has left some homeowners holding the bag.

3 Stories That Stood Out

1. Ted Z
BBB | Oct 9, 2025 |

Ted signed up for a $36,600 solar installation for his 4,200-square-foot home after a salesperson promised a $10,000 rebate that would lower his net cost to $26,600. He later found out through his tax agent that because he’s over 65 with no income tax liability he doesn’t qualify for that rebate. The company never followed through with the rebate provider or coordinated with the utility, and the installed array only produces about 213 kWh while his household uses roughly 458.4 kWh — barely half of what he needs. Sales laid out just 18 panels for the roof; Ted believes a properly sized system for his house would need closer to 40 panels, which he estimates would cost around $80,000, so he refused further upsells. He still pays about $299 a month to the solar company, yet his electricity bills remain high: $429 this month with only a $29 solar credit and $400 last month with a $50 credit. Company reps pushed batteries and more panels and then stopped returning his calls; he constantly has to chase them down. The part that stuck with him is the broken $10,000 rebate promise and a system that covers less than half his usage, leaving him out $36,600 while still facing large electric and

2. S. M.
BBB | Jul 31, 2025 |

S. M. encountered a door-to-door solicitor who ignored the prominent "no solicitor" sign, knocked and rang the bell anyway at his single-family home. When asked for a city permit the man claimed his supervisor had it but did not have any permit visible on his person. The solicitor insisted he needed to follow up on the homeowner’s solar service — even though S. M. does not use that provider — and leaned on a line that felt manipulative. When pressed to call ahead for visits, the visitor answered evasively that he was a contractor for a local company and then grew condescending when questioned about whether he meant Oncor (O) or an alternate spelling (E). S. M. warned that scam teams often mislead residents by sounding like the utility; the solicitor replied with a drawn-out “oh yeahhhh I understand,” but the interaction had already soured. After telling the man to leave, S. M. threatened to call the police; the solicitor finally walked away while calling S. M. a “dumb a**” and pulled out his phone to record the homeowner as he departed. S. M. called police, received an event number, and saved Ring camera footage, which was emailed to the business’s public address. A later attempt a

3. Vincent C
BBB | Jun 3, 2025 |

Vincent C chose the company after a neighbor’s recommendation and was glad he did. He got an efficiently installed solar system, and the team went a step further by helping upgrade his breaker box so the new setup would be fully compatible. The crew arrived on time, worked professionally, and left the property neat, so he finished with a functioning system and no clean-up headaches.

Platforms Monitored

BBB
62 Reviews · 3 Locations
4.7/5
Yelp
3 Reviews · 1 Location
2.3/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.4/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
2.8/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 73

No Red Flags

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 3 years

Newer than most installers in the market.

BBB Rating: A

Good BBB standing.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Javie R
BBB | Jun 3, 2025 |

Javie chose the company to solarize both a primary home and a duplex they rent out, and found the team refreshingly transparent from start to finish. They appreciated that staff walked them through the available tax-credit options and connected them with a CPA to handle the paperwork, which removed much of the usual confusion about incentives. The installations included an intuitive monitoring dashboard, so checking system production and performance became straightforward. The detail that stuck with them was the CPA referral — it turned claiming credits into a clear, manageable step.

2. Rogelio L
BBB | Jun 3, 2025 |

Rogelio hired Sirio Solar to put panels on his home and discovered the roof needed only minor prep. The crew coordinated the prep work so he didn’t have to juggle contractors, and although a spell of bad weather caused a short delay, the actual installation went smoothly and without surprises. He particularly loves being able to monitor the system’s performance on his phone — the real-time visibility feels like the finishing touch to the project.

3. Ted Z
BBB | Oct 9, 2025 |

Ted signed up for a $36,600 solar installation for his 4,200-square-foot home after a salesperson promised a $10,000 rebate that would lower his net cost to $26,600. He later found out through his tax agent that because he’s over 65 with no income tax liability he doesn’t qualify for that rebate. The company never followed through with the rebate provider or coordinated with the utility, and the installed array only produces about 213 kWh while his household uses roughly 458.4 kWh — barely half of what he needs. Sales laid out just 18 panels for the roof; Ted believes a properly sized system for his house would need closer to 40 panels, which he estimates would cost around $80,000, so he refused further upsells. He still pays about $299 a month to the solar company, yet his electricity bills remain high: $429 this month with only a $29 solar credit and $400 last month with a $50 credit. Company reps pushed batteries and more panels and then stopped returning his calls; he constantly has to chase them down. The part that stuck with him is the broken $10,000 rebate promise and a system that covers less than half his usage, leaving him out $36,600 while still facing large electric and

02

1. Vincent C
BBB | Jun 3, 2025 |

Vincent C chose the company after a neighbor’s recommendation and was glad he did. He got an efficiently installed solar system, and the team went a step further by helping upgrade his breaker box so the new setup would be fully compatible. The crew arrived on time, worked professionally, and left the property neat, so he finished with a functioning system and no clean-up headaches.

2. David W
BBB | Mar 27, 2024 |

David W arranged a home solar installation and walked away with an excellent result. The installer demonstrated solid knowledge throughout the job, answering technical questions and handling the work efficiently. Phone support proved especially helpful — staff guided him through installing the system app so he could start monitoring performance without hassle.

3. Victor T
BBB | Dec 28, 2023 |

Victor T had heard that rooftop systems can sit idle for months, so he braced for a long wait — instead the crew moved quickly and the panels began producing within days. He discovered the whole process unfolded in what felt like record time, and he ended up very pleased with the service. He called the company one of the best he’s encountered; the standout detail that stuck with him was how fast the system went from installed to actually generating power.

03

1. Joe U
BBB | Jun 3, 2025 |

Joe hired Sirio to add insulation and install solar panels on his home. He appreciated that the team treated it as a whole-house energy project rather than a pushy sales job — walking him through how improved insulation and rooftop panels would work together to reduce bills. He found the experience refreshing and felt the cost was fully justified. What stuck with him most was that Sirio focused on overall energy savings, not just the number of panels.

2. Billy K
BBB | Sep 5, 2025 |

Billy K began the process nervous about switching to a new combo system, but Sirio Solar Energy solutions llc stepped in and made the change straightforward. He found the team incredibly helpful and, most importantly, trustworthy, which eased his worries. He walked away grateful for their support and still thanks Sirio Solar Energy solutions llc for turning a stressful transition into something easy.

3. Juan H.
Yelp | Jan 13, 2024 |

Juan had a residential solar system installed in June, but months later it still hasn’t been turned on. He ended up receiving both his regular electric bill and a separate solar bill while the solar company and the utility pointed fingers at each other. An engineer wired the breaker incorrectly, the utility refused to approve the work, and Siriusolar has not been answering or returning his calls. The most striking detail: after the faulty breaker installation and the installer's silence, he remains billed for power without a working system.

Long-term Satisfaction

Recent customers rate Sirio Solar 4.6 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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