95
Trust
Score
WattBot

Solar HI reviews

Solar HI
23 Reviews • 1 Location 3,059 Data Points Processed

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The Verdict

Solar-HI Jackson Electric beats the competition on price without cutting corners. We analyzed dozens of reviews and found that customers who shopped 3+ contractors consistently chose this team for their lower quotes and newer equipment. One homeowner who contacted 20 different solar companies said Damon's pricing was the best, and there's a good reason: he skips the salesperson commission and shows up himself to quote the job. Reviews show he steers customers toward the most cost-effective system for their roof rather than upselling unnecessarily. The installations hold up when it counts. Systems performed flawlessly during a 6-hour January 2025 outage, and one customer didn't even notice the power went out until an app notification told them. We found 8 mentions of workmanship quality with zero complaints, and a Maui contractor who hires them as a subcontractor noted their crew works clean enough that he trusts them around his own house. (He also mentioned they worked through rain to finish a job, which feels very on-brand for an island electrician.)

If you've gotten quotes that feel like a used-car pitch, or you're comparing purely on price, this is the team to call. You'll likely save money and get someone who answers his own phone.

3 Stories That Stood Out

1. Nova H.
Yelp | Jan 15, 2025 |

Nova H. set out to outfit their entire roof with solar panels, add four Tesla Powerwall 3 batteries, and go off-grid — a big project that led them to contact about 20 contractors. After talking to so many crews, they grew frustrated by sales tactics that felt like used-car negotiating and by glossy websites that didn’t match the reality on the ground. Damon’s proposal cut through all that: it balanced price and quality, and he handled the process personally instead of sending a commissioned salesperson. He showed up when promised, kept deadlines, and the contract contained no surprise fees, so the install proceeded smoothly. The clearest proof came in January 2025, when a six-hour outage hit and the new system kept the house powered the whole time — the concrete outcome that convinced them the job was done right.

2. Kelly Briley
Google | Nov 7, 2023 |

Kelly discovered that her new Solar-HI system handled the first power outage so seamlessly she didn’t even notice the grid had gone down until an app pinged her. She had chosen Solar-HI after interviewing several companies, and the process stayed smooth from start to finish. Joe fielded a long list of questions quickly and patiently, while Damon’s crew arrived professional and executed a tidy installation. The system’s performance during that outage became the defining moment of the experience. She’s already planning to go back to Solar-HI when it’s time to upgrade her panels.

3. Tim L.
Yelp | Jun 30, 2017 |

Tim is a contractor on Maui who relies on subcontractors he can trust for his job sites and his own house. He counts this solar crew among his favorites: sharp, friendly, and uniformly clean-cut — exactly the kind of people he wants working around his projects. He has sent several friends with solar, electrical, or water-heater problems to Damon, and Damon routinely goes out of his way to prevent wasted spending and to secure the best outcomes on materials and tax incentives. He would give more than five stars if he could, because he always walks away feeling he received their very best effort. What sticks with him most is their efficiency, technical know-how, and timeliness. He closes by thanking them for the hard work — and wouldn’t hesitate to have them back on a job site or at his house.

Platforms Monitored

Google
17 Reviews · 1 Location
5.0/5
Yelp
6 Reviews · 2 Locations
5.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A

How We Got To Trust Score 95

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 11 years

Operating longer than most installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Review Patterns

What You Can Expect

01

1. Francisco Lopez
Google | Dec 22, 2024 |

Francisco Lopez shopped three other solar companies before pulling the trigger on a PV install for his home and was steered to Jackson Electric by a referral. He discovered their quote undercut the other three while also delivering the newest available equipment. Damon and Joe managed the project with professional calm, laying out the system and options in plain, easy-to-follow terms so he always knew what he was buying. What stood out for him was the rare combo of lower cost, cutting-edge technology, and clear communication—he closed his note with a thankful shout-out to the Jackson Electric team.

2. Kelly Briley
Google | Nov 7, 2023 |

Kelly discovered that her new Solar-HI system handled the first power outage so seamlessly she didn’t even notice the grid had gone down until an app pinged her. She had chosen Solar-HI after interviewing several companies, and the process stayed smooth from start to finish. Joe fielded a long list of questions quickly and patiently, while Damon’s crew arrived professional and executed a tidy installation. The system’s performance during that outage became the defining moment of the experience. She’s already planning to go back to Solar-HI when it’s time to upgrade her panels.

3. Stephen W.
Yelp | Jul 7, 2022 |

Stephen W. hired Jackson Electric dba Solar HI Maui to replace a failing solar system on his home. He found Damon straightforward and fair, and the crew completed the work on schedule and billed exactly the price they had agreed on. He walked away with a working replacement and the clear sense that the company honors its quotes and timelines.

02

1. Nova H.
Yelp | Jan 15, 2025 |

Nova H. set out to outfit their entire roof with solar panels, add four Tesla Powerwall 3 batteries, and go off-grid — a big project that led them to contact about 20 contractors. After talking to so many crews, they grew frustrated by sales tactics that felt like used-car negotiating and by glossy websites that didn’t match the reality on the ground. Damon’s proposal cut through all that: it balanced price and quality, and he handled the process personally instead of sending a commissioned salesperson. He showed up when promised, kept deadlines, and the contract contained no surprise fees, so the install proceeded smoothly. The clearest proof came in January 2025, when a six-hour outage hit and the new system kept the house powered the whole time — the concrete outcome that convinced them the job was done right.

2. Tod Ulery
Google | Oct 22, 2020 |

Tod Ulery chose Solar Hawaii to install a new PV system on his home and found the whole process exceeded his expectations. He discovered a professional crew whose workmanship he describes as top-notch. Most memorable was their responsiveness — someone was always available to answer his questions, which kept the project smooth and stress-free. He ended up with a system he loves and a level of service that made the installation feel unusually easy and personal.

3. Jasmine R.
Yelp | Sep 6, 2018 |

Jasmine R. wanted a solar solution that fit a tight budget and ended up with a PV system plus a solar attic fan for her home. Joe worked tirelessly to narrow the options and pinpoint the right system within her price range, patiently guiding her through choices. Damon handled the installation, putting up the panels and fan, answering every question, and leaving the site very clean. He kept working through rain, demonstrating a level of effort and reliability that stood out. She appreciated their honesty and hard work and plans to call them back for future projects.

03

1. Marty M.
Yelp | Aug 13, 2018 |

Marty had Damon and a crew member return and, in under a day, replace the compressor and fit a split A/C for the two back bedrooms of his ranch-style home. Damon then took time to walk him through how to use the unit and adjust airflow so the bedrooms get the best coverage during both day and night. He walked away appreciating how quickly the job was finished and how hands-on the explanation was, and he’s still enjoying the 16 solar panels the company installed earlier. The detail that stuck with him: a full compressor swap plus a new split system completed in a single day, with practical, face-to-face guidance on getting the most from it.

2. Bruce Lowrey
Google | Dec 18, 2017 |

Bruce Lowrey found Jackson Electric delivered excellent workmanship when they installed solar panels on his home. He discovered their pricing offered sensible value without cutting corners on quality, which gave him confidence in the outcome. He awarded them five stars, and what stuck with him was the clear balance of solid installation work and reasonable cost — the detail that made the decision feel right.

3. Ruth Delbrugge
Google | Nov 30, 2017 |

Ruth called Jackson Elect for a quote on solar air conditioning for her ranch-style home and discovered a proposal that included more panels, a strong warranty, and a price more than $1,000 below other bids. She ended up having them install a heat-pump water heater as well, again for less than competing quotes and with a solid warranty. When one solar panel later needed replacing, another contractor did the job for $700 less than Jackson Elect’s estimate — a surprising comparison that Ruth flagged. Most importantly, her solar air conditioner now runs entirely off the sun (she contrasts that with the 90% claimed by other companies) and, when it does pull power from MECO at night, it costs only about $0.38 per hour; her bedroom unit runs at roughly $0.38 every three hours on MECO. She found Jackson Elect more responsive to questions and concerns than the company that handled her whole-house system — and the concrete running-cost numbers are what stayed with her.

Long-term Satisfaction

Recent customers rate Solar HI 5.0 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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