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SolarTech reviews
• updated APR 10, 2026Loading map...
The Verdict
SolarTech delivers fast, clean installations and responsive repairs. One homeowner came back for a second system after four years of zero problems and near-zero electric bills. Another called on a weekend about a pool heater, and the manager answered via FaceTime and sent a crew the same day to tweak the setup. We found 556 mentions of workmanship quality, and reviewers repeatedly singled out installers like Rafael for leaving job sites spotless and answering questions without impatience. The company uses SunPower panels with micro-inverters, which cost more upfront but avoid the months-long service nightmares we saw in reviews of cheaper competitors. Post-sale support earned 576 positive mentions, including technicians who troubleshoot over the phone in five minutes instead of charging diagnostic fees. The value score sits at 3.8 out of 5, with 116 negative mentions. Some customers felt the premium wasn't justified, and a few noted that final cleanup required follow-up.
If you want the absolute lowest quote, you'll find it elsewhere. But if you're willing to pay more for an installer who picks up the phone on weekends and dispatches technicians the same day, SolarTech earns the premium.
3 Stories That Stood Out
Kimberly Rose had SunPower panels on her previous house and, after a disappointing run with her prior installer’s long‑term service, interviewed several companies before choosing SolarTech. She worked closely with sales rep Mark Albano, who walked her through every step and brought the owner into calls when questions went beyond his scope. Building a new home, she asked SolarTech to oversize the system because she expected to add an electric car and battery walls down the road. The installation unfolded over about a year—hardwiring and runs during drywall, panels mounted months later, and final activation and inspection after they moved in—and SolarTech stayed patient and accommodating through each phase. They also added pool solar for a large, ocean‑adjacent, windy pool; solar manager Greg Chase came out personally on install day to map the layout for maximum yield and has continued to go above and beyond, FaceTiming on weekends and dispatching crews to make tweaks after the system had been running. After two years of working with them to get everything dialed in, she plans to have battery walls installed next; the detail that sticks with her is the hands‑on, rapid follow‑up—owner
Eddie R waited more than a decade to commit to solar and finally pulled the trigger after net metering changed in 2023. He had gathered over ten bids across the years and trimmed this round to four before picking SolarTech — not because they were the cheapest, but because personal recommendations and online reviews pointed him to them and they install SunPower panels. He found Ali Ibrahim straightforward and honest, which sealed the choice. Tesla’s bid had been much lower, but horror stories about long outages and the lack of microinverters pushed him away; SunRun was simply out of his budget. A local installer impressed him, too, but his preference for SunPower brought him back to SolarTech. From kickoff to commissioning the job stayed well communicated and professional. There were a couple of hiccups, but the sales team, office staff and installers all responded quickly to questions. Rafael and his install crew stood out — meticulous, respectful, and they cleaned up everything they disturbed. A year in, the 14 kW system has run without a single issue and produced roughly 82–97 kWh a day during June and July’s peak sun months in Southern California. The SunPower monitoring and the
Frank has worked with Solar Tech for more than three years after they installed the pool heating system at his house. He found them reliably prompt in routine service, but the moment that mattered came when the Pentair control board stopped operating the solar valve. Rather than pushing him back to the manufacturer, the team dug in, located a working valve port and reassigned the solar to that port — a hands-on workaround that saved him a ton of money. The detail that sticks: they solved the problem on-site instead of passing it off, avoiding a costly replacement.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 77
Buyer Beware
Unauthorized Activities
2 reports
Misleading Claims
12 reports
Background Check
Serving customers for 15 years
Among the longest-standing installers in the market.
BBB Rating: B+
Mixed BBB standing. Some unresolved complaints.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Marlese Pinney has had solar panels since 2018, and when a part was needed recently Tonya reached out and set a service visit. Paul and another technician arrived, replaced the part, and in short order the system was back up and running. The crew worked efficiently and kept the entire job outside the house, so she barely noticed the interruption. After years of the panels performing as promised, she walked away impressed by the quick, no‑fuss repair and that everything was handled without anyone having to come indoors.
Ian S chose SolarTech to expand an existing residential solar array several years ago and returned to them more recently to add Powerwalls. He relied on Cassidy over that time for quick, clear answers to any solar- or battery-related questions. Today Irwin came out to troubleshoot a Powerwall issue, diagnosed the problem fast and corrected it on the spot. The combination of a dependable point of contact and technicians who can deliver a same-day fix is what stuck with him—he ended up with a working battery and confidence that help will be timely when he needs it.
Didier’s 30-panel system had been running since 2017 on a Florida home, but when the inverter failed in April 2025, the trouble started before any repair work even began. He had a hard time getting anyone at Solar Tech to answer the phone, so he tracked down a local SolarEdge-authorized technician on his own and waited two weeks just for the first diagnosis. That visit turned into a roof-climbing job, with nearly half the panels removed so the tech could reach the connections, then put back in place after Solar Tech agreed the inverter had gone bad. The replacement itself was under warranty and arrived within a week, but the labor still cost him $1,900. While the system was down, he ended up paying Florida Power bills for four weeks and kept making payments on the solar loan. Then, just five months later in September 2025, the replacement inverter failed again. The same technician came out promptly, Solar Tech quickly agreed it had failed, and this time the wait for the new inverter stretched to three weeks. He was still expecting to spend another four weeks without solar power, with the loan payment still coming due, which turned the warranty repair into a repeated stretch of out
Chad DeJarnatt chose SolarTech for a solar installation in 2020 and has remained a customer ever since. He found the installation itself reliable, but what truly set the experience apart was his technician, Irwin — courteous, polite and knowledgeable — whose professionalism smoothed the process. The lasting takeaway: steady service backed by a standout installer is what kept him with SolarTech.
Bonnie Buck called Solar Tech about a minor problem with the solar pool heating at her suburban home, and technicians Arturo and Esteban handled it efficiently and professionally. She watched them identify the root cause, walk her through a clear explanation, and design a permanent fix to prevent the same issue from coming back. They made the repair look effortless and stayed pleasant the whole time. Although Solar Tech can get busy, she has found them consistently responsive to her calls since they began working together a few years ago. What stuck with her most was their customer service — prompt communication plus a lasting solution that left her reassured.
Kimberly picked SolarTech for a $30,000-plus rooftop system after seeing it on a neighbor’s house and being impressed by the salesperson, but she quickly discovered a very different reality. Her install was booked for September, yet the system didn’t function properly until May — an eight-month ordeal of stopgap fixes. Installers put panels in the wrong place and then had to move them; wiring hung loose and crews had to redo work multiple times, so the array wasn’t registering or delivering the energy it produced. Technicians would arrive unannounced to patch specific pieces, communication broke down entirely, and the saga kept dragging on. When storms later damaged the roof and a full replacement became necessary, she asked SolarTech to cover the cost of removing and reinstalling the panels to preserve the warranty; the company refused and only offered a small reimbursement that didn’t come close to the hundreds she lost paying $400+ summer power bills while the system was unusable. SolarTech subsequently let go the installation crew and the project manager — an acknowledgment that things were done poorly — yet offered just a 12% discount for panel removal and replacement. What l‑
For six years, John has had SolarTech’s system running on his home, and the panels themselves have held up well. What really set the experience apart was the kind of backup he got after the install: Greg, Elena, and the rest of the team stayed available whenever questions came up or repairs were needed, keeping the system on track without much hassle. That steady support ended up being the part he valued most, because it kept everything running smoothly long after the original installation was done.
Richard ran into trouble on a Saturday night after a power outage left his Pentair SolarTouch controller flashing a red system-status light and its Freeze Protect program out of sync. The controller had been doing an important job on his pool setup, managing both the pump and the solar water valve that heats the water while also keeping the panels’ water from freezing, so getting it back online mattered. Greg Chase stepped in with hands-on technical help, walking him through the reset until the system was running again. That followed an earlier SolarTech project at the house three years ago, when the company installed a new tile roof along with a new solar water heating system, and the part that stood out here was how quickly a weekend call turned into a working fix without a service visit.
BoJian L. had a residential solar system installed in 2020 and was happy with it until recent months, when his electric bills spiked and he discovered the array had been offline for several months. He contacted Solartech; their technician told him the service panel wasn’t adequate. Independent electricians who inspected the setup concluded the problem went deeper: during the original install Solartech removed the SPA breaker, rearranged breakers to force a solar breaker in, and fitted an incompatible breaker. In the process they damaged the panel’s back plate and fastened it with the wrong screws. Over time those screws failed and the bus in the service panel burned. BoJian provided photos showing the panel’s condition before the install, reached out to Solartech repeatedly by phone and email, and was met with refusal to take responsibility and no meaningful response. He left frustrated and warns future buyers to insist on written confirmation that an installer will replace or upgrade an inadequate service panel and to get clear before-and-after documentation of panel work — the lack of both is what left him with a burned service bus and unpaid repairs.
Long-term Satisfaction
Long-term satisfaction for SolarTech drops to 4.0 ★ compared to early reviews. This is better than 47% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.