55
Trust
Score
WattBot

Sun Energy Experts reviews

CALIFORNIA / SAN FRANCISCO
Sun Energy Experts
44 Reviews • 4 Locations 5,852 Data Points Processed

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The Verdict

Sun Energy Experts is not a safe bet. We analyzed dozens of reviews and found a company that fights harder for the sale than it does for the customer. One homeowner watched their original $10,000 quote shrink to $6,800 after saying 'no' repeatedly for two hours, proving the opening price was padded with thousands in imaginary markup. Another discovered a $500 upcharge slipped into the roofing contract without consent. The pattern is clear: aggressive door-to-door reps ignore no-solicitation signs, then deploy pressure tactics and fake urgency to lock you in before you can compare bids. When we filtered out reviews that appear to be about a different business entirely (gelato shops, unrelated window firms), the remaining solar and remodeling feedback shows a 2.2 sales conduct score and a 2.0 post-sale support score. Only 11 percent of customers saw acceptable value for money. If you need solar, there are installers who quote honestly the first time and stand behind the work without the games.

If you value transparent pricing and respectful service, skip this one. The inflated quotes, contract surprises, and relentless cold-calling show a company built to extract maximum profit, not earn long-term trust.

3 Stories That Stood Out

1. Alicia C.
Yelp | Nov 30, 2022 |

Alicia got approached at home by a pair of estimators who were already working in the area, and what started as a simple request for a window quote turned into a two-hour pressure campaign. Since she knew she needed five windows replaced soon, she let them come by that night, but the salesman quickly put her off and pushed hard for an immediate decision. He opened with a quote of more than $10,000, then kept chopping the price down every time she refused to sign, even dangling a bigger discount if she would leave a five-star Google review on the spot. That only made the whole pitch feel more inflated and manipulative. A few weeks later, the company called back and lowered the price again, eventually landing around $6,800 — still far above the roughly $4,000 she later paid someone else for the same five windows. Even after she moved on, the calls kept coming, with the company claiming system problems while promising to remove her from their list, only to ring again months later. The part that sticks is how the original quote seemed built to be bargained down rather than honestly priced, leaving her with the sense that the whole visit was more about squeezing extra profit than giving

2. J. Larry L.
Yelp | Oct 31, 2023 |

J. Larry L. went into the roofing deal with a $12,000 agreement in mind, only to find an extra $500 slipped into the contract without his awareness. What should have been a straightforward price ended up feeling like a bait-and-switch over the paperwork, leaving him wary of the company’s pricing tactics.

3. Matthew W.
Yelp | Jan 12, 2026 |

Matthew’s experience with Elevated Remodeling never got as far as a project in the field; it started and ended with a barrage of sales calls. He was repeatedly contacted about roofing, siding, and windows, with the company pushing hard to send an estimator to his home for a quote he never asked for. After he plainly asked them to stop calling and remove his number, the pressure didn’t ease up — the calls shifted to his wife’s phone instead. What stood out was how the outreach kept coming from different representatives and different numbers, all carrying the same insistence on booking an in-home estimate even after a clear no. When he checked the BBB complaint history and found similar accounts from other consumers, it reinforced that this was a pattern rather than a misunderstanding, leaving privacy-minded homeowners with a warning sign before the first visit ever happens.

Platforms Monitored

Yelp
29 Reviews · 3 Locations
2.8/5
Google
15 Reviews · 3 Locations
5.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
2.6/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 55

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 7 years

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Christine P.
Yelp | Jun 25, 2025 |

Christine started her exterior makeover with a new soffit and gutter job on her home, setting the stage for siding next, and what stood out most was how unusually smooth the whole process felt. From the sales conversation through installation and then a quality-control check after the work was finished, everything moved along with clear communication. When she had questions, she could reach a live person instead of getting stuck in a phone maze, and that post-project inspection left a strong impression because she had never had anyone come back to make sure the work was done right. She also came away valuing the company’s specialization: window people handled windows, siding people handled siding, and the crew brought a level of focused expertise she found rare in remodeling. Even with the price positioned as fair rather than bargain-basement, she chose them because she wanted work that would last for her lifetime.

2. Michael L.
Yelp | Sep 7, 2024 |

Michael expected a spring start after a sales visit in March 2024, but the project on his home slid all the way to July before anyone showed up. When the crew finally arrived, they were about two hours late and left him dealing with a messy first attempt that forced the company to send a second crew back to clean it up. That follow-up went a little better, but two windows still were not installed correctly, and getting anyone back to fix them turned into its own ordeal. By September 7, 2024, seven months later, the work was still unfinished, his calls were going unanswered, and he had held back $500 from the total price until the company returned to make the windows right.

3. J. Larry L.
Yelp | Oct 31, 2023 |

J. Larry L. went into the roofing deal with a $12,000 agreement in mind, only to find an extra $500 slipped into the contract without his awareness. What should have been a straightforward price ended up feeling like a bait-and-switch over the paperwork, leaving him wary of the company’s pricing tactics.

02

1. Justin S.
Yelp | Jul 9, 2025 |

Justin ended up with same-day window installation, a big relief in a small house where every bit of space mattered. Zack from QA set the tone by being especially informative, and the foreman plus the crew handled the tight quarters with care while keeping the worksite tidy. By the end, the standout detail was how smoothly they managed both the fast turnaround and the cleanup.

2. Marilyn K.
Yelp | Mar 19, 2025 |

Marilyn’s siding project ended with the kind of finish that stands out because the crew didn’t just install it and move on. After the main work was done, they went back over everything, spotted even the smallest issue, and corrected it before calling the job complete. That extra pass gave the home a clean, careful finish on what was likely a major exterior update, and it was the attention to those tiny details that left the strongest impression.

3. Deb H.
Yelp | Feb 14, 2022 |

Deb ended up with a Provia door that never fit her house correctly, and the problems started before the install was even finished. After waiting several months while Elevated Remodeling was supposedly making the door to match the opening, an employee came out to measure the frame, yet the finished door still came out almost 2 inches too short. Instead of rebuilding the opening, the installer set it flush at the top and left a wide gap underneath, with a plastic strip inside the house covering the opening and no insulation to stop cold air from sweeping across the floor. Outside, the sill plate was caulked to the trim and left hovering above the ground, something that looked flimsy enough that she worried it would not hold up if stepped on. The trim work was just as rough, with separate side pieces joined together out of line. When she complained, the same installer returned, didn’t address the framing gap, moved the trim pieces to another patched-together spot higher on the wall, and damaged her new vinyl flooring in the process. After a later visit from another evaluator confirmed the setup was unacceptable, she still waited three weeks without a remedy, and Provia itself verified

03

1. Pinoy Boy
Google | May 26, 2021 |

Pinoy Boy ended up with more than a solar install: the crew also helped renovate their kitchen, and the result clearly made the home feel transformed. They moved through the project with a steady, professional touch, answering every question quickly and keeping things moving without confusion. After the installation, they secured the tax credit and started seeing real savings on Edison, which turned the whole upgrade into something practical as well as beautiful. The standout detail was that kitchen, described as beautiful, sitting alongside the solar work as part of one smooth home improvement experience.

2. Sondi L.
Yelp | Mar 27, 2026 |

Sondi never got as far as an installation; the whole experience stopped at the sales call. During a phone conversation, she was put off by a run of questions that felt intrusive, especially when the rep asked who else lived in the house and pressed for details about a husband, boyfriend, or other partner. What bothered her most was how the conversation kept circling back to window replacement even after she had made it clear she wasn’t interested at the moment. Instead of feeling like a straightforward inquiry, the call left her feeling pushed hard when she had already said no.

3. Matthew W.
Yelp | Jan 12, 2026 |

Matthew’s experience with Elevated Remodeling never got as far as a project in the field; it started and ended with a barrage of sales calls. He was repeatedly contacted about roofing, siding, and windows, with the company pushing hard to send an estimator to his home for a quote he never asked for. After he plainly asked them to stop calling and remove his number, the pressure didn’t ease up — the calls shifted to his wife’s phone instead. What stood out was how the outreach kept coming from different representatives and different numbers, all carrying the same insistence on booking an in-home estimate even after a clear no. When he checked the BBB complaint history and found similar accounts from other consumers, it reinforced that this was a pattern rather than a misunderstanding, leaving privacy-minded homeowners with a warning sign before the first visit ever happens.

Long-term Satisfaction

Recent customers rate Sun Energy Experts 4.3 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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