Sun Solar-OC reviews

Manfred installed the first solar PV system in his neighborhood back in 2009 — 36 panels totaling 6.3 kW — and watched it pay for itself over time. When lifestyle changes pushed his air-conditioning use up, he decided to add a new, higher-efficiency array and asked eight contractors to bid. Because the existing, lower-efficiency panels occupied the south-facing, prime roof space, he also wanted 18 of those older panels moved to the east and west roofs to make room for the new south-facing modules; four firms bowed out at that extra step. One firm stood out: Sun Power by Sun Solar. From the first phone call Nathan Jones offered to see the roof in person, and a few days later he arrived with Aaron Dabbs, the Anaheim sales manager. They climbed onto the roof with him, sketched options in place, and pursued an approach that balanced performance and practicality — a hands-on, problem-solving visit that made the choice clear. After visiting Sun Solar’s office to check workmanship and project expectations, he signed on for 14 Equinox panels (5.67 kW) to supplement the original array, bringing the combined system to about 12 kW. Three days after signing, Shawn returned to take the exact,

Steve H. had flagged a problem in an earlier review, and Aaron reached out to pull the team together and get things moving. From that point forward the crew kept him in the loop, tracking progress on replacing both a panel and an Enphase microinverter. The Enphase unit got swapped out quickly, and Omar came by to install it only to discover the fault sat with the panel itself. Omar stayed thorough, worked hard on-site, and walked Steve through why the warranty replacement would take a little longer. Sonya provided timely text updates while the team arranged the warranty work. What stood out was Aaron’s quick, professional coordination and the steady communication that followed — concrete actions that turned a frustrating situation into a managed repair process. The microinverter is done; the panel replacement is pending under warranty, and those clear updates made the difference for him.

Linda B., who gave the company four stars, had an otherwise reliable SunPower system and enjoyed five years of trouble-free operation before she started noticing a drop in production earlier this year. She discovered the problem first on her SDG&E bill and then in the SolarEdge monitoring app: two of her 23 panels weren’t producing anything and a third was only producing partial power. SolarEdge ran a diagnostic and told her the next step was to contact the original installer, SunPower by Sun Solar. What followed felt like a slog. For more than eight weeks she left phone messages and emails, trying to get beyond the front-desk staff and onto a repair schedule. A case finally landed with a rep named Alex about three weeks in; she even had his cell number, but repeated attempts to pin down a repair date went nowhere, and her utility bill kept climbing. She grew increasingly frustrated that the warranty existed but accessing service was so difficult. After posting about the trouble on Yelp, the situation turned. Within an hour Aaron from the company called, grasped the issue, and within days a technician visited the house. The tech confirmed malfunctioning optimizers on three of 


TheMluko L. had a 12-year-old SunPower system—27 panels on a single inverter—and eight years after the original install discovered the contractor had folded. They turned to Aaron Dabbs and his team, who stepped in to rescue the array and sort out a workable upgrade. The homeowner purchased 20 more panels plus microinverters, ending up with a much larger setup (47 panels total) and a deliberate plan to overproduce. The standout detail: the team saved a long-neglected system and left the homeowner with an intentionally oversized array built around added microinverters to maximize output.

Gerald H. decided to upgrade his home’s existing solar array with SunPower panels and a Tesla Powerwall after comparing quotes and reading reviews — he landed on Sun Solar for the combination of price and reputation. He handled the entire purchase without leaving the house: Aaron Dabbs set up the quote and online onboarding so no salesperson ever needed to visit. Once the contract was signed, Sonia Sines took charge, navigating city permits and the SoCal Edison paperwork, arranging the install and inspections, and staying available to answer every question with clear expertise. The installation crew finished the job in two days, arriving on time — in fact, they showed up early and waited outside rather than ringing the bell — and a technician stayed for the inspection. The most memorable parts were the fully remote process and Sonia’s hands-on permit work, which kept everything moving smoothly from paperwork to final hookup. He ended with upgraded panels and a Powerwall after a tight, two-day onsite schedule and prompt, knowledgeable service throughout.

Jeff W. wished he could give a lower score after buying a townhome that included the company's solar equipment and discovering the hookup had never been completed. He learned the firm never sent the required connection paperwork to Southern California Edison back in 2018–19, and now, in 2023, he’s been told to wait 10–16 weeks for power — a wait he expects will stretch longer. Weeks of phone calls followed, with conversations routed to staff who couldn’t answer basic questions, and then the company submitted forms incorrectly, setting the whole process back again. He grew exhausted from being on hold for so long and irritated by the relentlessly looping on‑hold music. The detail that lingers for him is straightforward and sharp: paperwork from 2018–19 that was never properly filed has left him waiting for corrected forms and an uncertain, extended timeline to finally get solar power.

Ken Frutchey had Sun Solar install a rooftop system on his home eight years ago. When a covered issue came up after those years, he used the warranty and the company handled the claim without questions or delay. He walked away impressed by the equipment’s longevity and the straightforward aftercare, gave a five-star rating, and recommended Sun Solar wholeheartedly. The detail that sticks: after eight years the warranty still worked and was honored smoothly.

Rich S. hired the team to size, design and install a home solar system and pair it with a Powerwall 3. He appreciated that they handled the whole process end-to-end and ended up with a system that delivered on performance. He found the pricing attractive and was impressed by the results and overall efficiency, with the smooth integration of the Powerwall 3 standing out as the clearest payoff.

Good Light had a home battery backup installed about two years earlier. Two months ago the battery stopped working, leaving them without backup. They opened a case with SunPower, which shipped replacement equipment to the original installers, and those installers then sat on the parts for almost two months without calling or emailing. After repeated calls they were finally offered an appointment only today; the problem was first reported on Feb 10 and the installers scheduled a visit for March 27. Throughout that stretch they had no battery service, and they counted roughly 76 days before getting a tentative repair date. The most striking detail: replacement hardware sat unused with the installers while the homeowner went weeks without backup.