Sunstore Solar reviews

When DebTB bought a ranch-style home in 2012, she discovered it already had an early-adopter solar system Sunstore had installed in 2008 — and she was a complete solar newbie. Sunstore walked her through how the existing system worked at purchase and then stayed available afterward, providing clear explanations and dependable support. What stood out was longevity: a company that installed the panels years earlier continued to be the go-to resource, answering questions and maintaining trust instead of disappearing after the sale.

Scott Johnston is an architect who relied on Sunstore for roughly a dozen projects and also hired them twice for his own installations. He found a team that paired real technical expertise with consistently professional service, and he counted on them to follow through. Across both professional work and personal installs, the standout was reliability: they delivered what they promised, on the schedule they set, every time — a level of follow-through that stuck with him after multiple jobs.

Jhayes17 shopped multiple solar installers, comparing quotes, warranties and each supplier’s customer-satisfaction history and years in business. They discovered Sunstore Solar had been working in the area longer than the competition and carried the most reviews marked Excellent, so they moved forward with them. Sunstore managed every aspect of the program and kept them informed about progress and the next steps throughout the process. They ended up completely satisfied — what stood out most was the company’s local longevity paired with clear, ongoing communication.

mda had a solar-thermal water-heating system put in November 2006 and discovered it never needed servicing—yet continued to perform flawlessly for more than ten years. They ended up turning the household electric water heater off at the breaker for roughly eight months of the year because the solar system met their hot-water needs. They also provided a link with additional system details and pointed readers to the bottom of that page. The standout detail: a decade-plus of maintenance-free operation that allowed the backup heater to stay off most of the year.

About a year ago Liz had Sunstore install a rooftop solar system on her Tryon home; from the initial planning meeting through the final hookup the crew handled every step smoothly. She watched the panels perform flawlessly from day one, and her electric bill dropped to less than half of what it had been. Beyond the dollar savings, she delights in reducing her household’s reliance on fossil fuels. She wants neighbors to consider going solar when they can and urges voters to support candidates in North Carolina who will promote a tax rebate for solar panel installation. The detail that sticks with her — and what she tells anyone curious — is that the system worked perfectly immediately and cut her bill to under half.

Gary chose Sunstore Solar for four separate home installations over a four-year span, gradually building the array to 25 kW. He ended up with a system that now supplies most of his household electricity and appreciated being able to scale capacity in stages with the same installer. The relationship stayed consistent across each install, and he plans to use them again — the clear takeaway being that incremental expansion and a dependable contractor made the project work smoothly.

Joann embarked on a home solar installation and found the whole experience very positive. She discovered Sunstore ran a customer-focused process from the initial quote through installation, keeping her informed at every step and handling all logistical details. The quoted price truly covered everything — county permitting, coordination with the power company, and the installation itself — so she had no unexpected expenses. She took comfort in Sunstore’s 40 years in business and excellent rating, and walked away pleased with the finished system. What stuck with her most was the all-in quote and the company’s willingness to manage permits and utility dealings, meaning no surprise bills.

pfrass started out shopping for a home solar system and ran into a rocky beginning: slow callbacks and confusing communication that required multiple calls to resolve. They finally connected with Charro, who came out right away and turned the process around with excellent, hands-on service. Once crews arrived, the installation proceeded professionally and the array ended up producing about as much energy as the company predicted. The team caused damage to the gutters during installation and attempted a repair that proved inadequate, so the homeowner hired someone else to replace them. Despite that extra cost, they would install panels again and hire Sunstore Solar—largely because the system delivers on its performance promise and the on-site representative handled things well.

Danceswithfish started out knowing almost nothing about solar and had already endured a three-hour pitch from a radio-ad company that pushed a total energy efficiency package and demanded an immediate payment to lock in a $5,000 discount. They found Charro, who picked up the phone, walked them through options, and sent a straightforward estimate by email so they could think it over instead of feeling pressured. The installation moved quickly and professionally; the team came across as honest, dependable and thorough, and the homeowner began seeing a noticeable drop in the power bill almost right away. Best of all, they ended up with backup power for outages, which added a practical layer of peace of mind. What lingered most was the simple, no-pressure estimate that let them make a clear decision—and the concrete payoff of lower bills plus reliable backup.