76
Trust
Score
WattBot

SuperGreen Solutions reviews

NATIONAL
SuperGreen Solutions
25 Reviews • 8 Locations 3,325 Data Points Processed

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The Verdict

SuperGreen Solutions has a split track record that depends entirely on which product you're buying. Customers who purchased Indow window inserts or LED lighting upgrades between 2014 and 2018 describe smooth transactions and effective installations. One art gallery owner saw her electric bill drop after replacing 50 halogens with LEDs, and she stopped hauling a heavy ladder around monthly to swap blown bulbs. Another homeowner regained sanity after noise-blocking inserts quieted rowdy poolside neighbors. We found zero complaints about the quality of the installs themselves during that period. But three recent reviews describe payment disputes and order failures that suggest operational breakdown. One customer signed a contract in November 2022, paid on a $100,000 loan for ten months, and alleges the company withheld a $35,000 final payment while refusing to complete the work. Another waited five weeks for a deposit refund after canceling. A third was told by Indow's corporate office that his installer never placed the order at all and he should dispute the charge. Reviews show installers Mike and Silas earned trust during the window-insert era, but we see no evidence the company has successfully delivered a solar project or resolved a customer complaint after 2018. The pattern raises a red flag about current capacity.

If you're looking for Indow window inserts or LED retrofits and can verify the installer is still with the company, past customers report good outcomes. But if you're considering solar or a large contract, the recent payment disputes and unfulfilled orders suggest SuperGreen Solutions may lack the infrastructure to handle complex projects reliably.

3 Stories That Stood Out

1. Steven Stone
Google | Feb 25, 2024 |

Steven signed a contract in November 2022 for a roughly $100,000 solar installation, and by February 2024 he was still waiting for the company to release about $35,000 owed under the contract to finish the job. He has continued making payments on the full loan for about ten months while the firm refuses to complete the final work. He pressed staff — including Grace and COO Garry — and ran into a string of shifting excuses; Garry stopped returning calls to his cell and the company’s business line showed no service the day he checked. He also emailed CEO Michael and received no reply. What stands out is the combination of ongoing loan payments and a large contractual holdback left unpaid while company contacts go dark. Takeaway for buyers: before signing, get clear, enforceable terms for final-payment release and verify that company executives and business numbers are reliably reachable.

2. Sara A.
Yelp | Aug 28, 2014 |

At Still Life Gallery on Main Street in Historic Ellicott City—a compact, high‑ceilinged space that depends on bright display lighting—Sara A. swapped out 50 old halogen bulbs for LEDs. She worked with Bryan Pax, who showed up with samples to try in the gallery, helped her choose the best tone, then ordered the fixtures and handled paperwork so smoothly that SuperGreen Solutions secured a BGE rebate that covered the entire expense and even returned a little extra—so the whole upgrade cost her nothing. After the swap she noticed the room runs much cooler; the lights no longer fight the air conditioner and she sometimes has to turn the thermostat up. Her electric bills dropped, and the monthly chore of climbing a very tall, heavy metal ladder to replace one or two blown halogens disappeared—these LEDs should last for years. She recommended SuperGreen to other Main Street businesses and another gallery also made the switch. The practical takeaway that impressed her most: a cost‑neutral lighting upgrade that cut heat and maintenance—come by during open hours to see the difference in person.

3. Kevin P.
Yelp | Feb 14, 2022 |

Kevin P. paid for an Indow order on 11/19/21 and expected the work to move forward, but on 2/14/22 he received a call from Indow’s corporate office telling him to challenge the payment. He then discovered that Walter never actually placed the order — and that his was one of six orders with the same issue. He ended up out of pocket until corporate flagged the problem; the most striking detail is that the company itself had to initiate the warning and tell him to dispute the charge.

Platforms Monitored

Yelp
18 Reviews · 24 Locations
4.6/5
Google
17 Reviews · 4 Locations
4.2/5
SolarReviews
16 Reviews · 10 Locations
4.5/5
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.4/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 76

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 13 years

Among the longest-standing installers in the market.

BBB Rating

Not BBB rated.

Review Patterns

What You Can Expect

01

1. Joe Miller
Google | Apr 16, 2018 |

Joe bought a new house in October and soon discovered his master bedroom backed up to a neighbor’s pool parties, so quiet became urgent. He called Mike, who suggested Indow Window Acoustic inserts, came out to laser-measure every window, and installed custom-fit panels built in the USA for their home. After the install the pool noise dropped dramatically, and he regained the quiet in the master suite. The standout detail was the precise laser measurements and true custom build — those two moves produced an immediate, noticeable reduction in noise.

2. salty sandman
Google | Apr 13, 2018 |

Salty brought Mike from SuperGreen Solutions in to replace a noisy window on their home. They discovered Mike was friendly and knowledgeable, and the replacement unit arrived earlier than expected. Mike delivered and installed the window right away, finishing the job without delay. The new window turned out to be noticeably quieter, and they started sleeping better as a result. The detail that stuck with them: the product arrived ahead of schedule and was installed immediately — the quieter room was the proof it all worked.

3. Mari K.
Yelp | Feb 9, 2018 |

Mari K. embarked on an 18-month quest to quiet her home, trying four different firms, leaving voicemails and sending online inquiries that never produced a response. She emailed Indows and received an immediate reply; installation ran smoothly overall, with one minor scheduling hiccup that the installer moved quickly to correct. Other appointments arrived on time and the whole process felt unusually efficient. She ended up with effective noise-abatement windows and came away impressed by both the product and the responsiveness—what stuck with her most was that one prompt email after a year and a half of silence from other contractors.

02

1. George Maajoun
Google | Feb 18, 2017 |

George Maajoun hired Super Green Solutions to install solar at his business and discovered a crew that genuinely cared and repeatedly went above and beyond. He ended up with solid, well-executed work, competitive pricing he found to be the best around town, and ongoing support from the company that he appreciated. He plans to recommend them to other business owners — the thing that stuck with him most was the combination of hands-on customer care and real value.

2. Sara A.
Yelp | Aug 28, 2014 |

At Still Life Gallery on Main Street in Historic Ellicott City—a compact, high‑ceilinged space that depends on bright display lighting—Sara A. swapped out 50 old halogen bulbs for LEDs. She worked with Bryan Pax, who showed up with samples to try in the gallery, helped her choose the best tone, then ordered the fixtures and handled paperwork so smoothly that SuperGreen Solutions secured a BGE rebate that covered the entire expense and even returned a little extra—so the whole upgrade cost her nothing. After the swap she noticed the room runs much cooler; the lights no longer fight the air conditioner and she sometimes has to turn the thermostat up. Her electric bills dropped, and the monthly chore of climbing a very tall, heavy metal ladder to replace one or two blown halogens disappeared—these LEDs should last for years. She recommended SuperGreen to other Main Street businesses and another gallery also made the switch. The practical takeaway that impressed her most: a cost‑neutral lighting upgrade that cut heat and maintenance—come by during open hours to see the difference in person.

3. Steven Stone
Google | Feb 25, 2024 |

Steven signed a contract in November 2022 for a roughly $100,000 solar installation, and by February 2024 he was still waiting for the company to release about $35,000 owed under the contract to finish the job. He has continued making payments on the full loan for about ten months while the firm refuses to complete the final work. He pressed staff — including Grace and COO Garry — and ran into a string of shifting excuses; Garry stopped returning calls to his cell and the company’s business line showed no service the day he checked. He also emailed CEO Michael and received no reply. What stands out is the combination of ongoing loan payments and a large contractual holdback left unpaid while company contacts go dark. Takeaway for buyers: before signing, get clear, enforceable terms for final-payment release and verify that company executives and business numbers are reliably reachable.

03

1. Lucinda Faulkner
Google | Apr 2, 2017 |

Lucinda experienced a remarkable in‑home demo that opened her eyes to how Indow Windows and other Green Solutions products could make her house more energy‑efficient, noticeably quieter and even cooler. She couldn’t afford every upgrade the demo suggested, but she decided to buy Indow Windows and had Mike install them. After the installation she felt an immediate change: rooms were quieter, indoor temperatures moderated, and the house simply behaved better. The lasting detail that stuck with her was how much impact a single targeted product — the Indow Windows Mike put in — delivered, even without doing the whole package.

2. V C.
Yelp | Oct 12, 2016 |

V C. hired the company for an energy evaluation and had every light in the house replaced with LEDs. The rooms brightened up noticeably, and they ended up paying less on energy. The memorable takeaway was how a full-house LED swap, guided by the evaluation, produced both much better lighting and ongoing savings.

3. Ania D.
Yelp | Dec 10, 2018 |

Ania went through an in-home measurement for Indow window inserts and, after receiving a much higher-than-expected quote, decided to cancel the order. Walter, the technician who visited, came across as friendly, but she discovered he had trouble answering emails promptly and ended up having to chase responses repeatedly. She is now waiting for her deposit to be returned — five weeks and counting — and has emailed multiple times (including last Monday and again this morning) with no resolution. What lingers most from her experience is not the initial quote but the unresolved refund and the need to keep nagging the company for basic communication.

Long-term Satisfaction

Recent customers rate SuperGreen Solutions 4.5 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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