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Affordable Solar Roof & Air does professional install work but struggles with follow-through. We found hundreds of reviews praising fast installation timelines (one customer went from signed contract to live panels in just 41 days), and installers consistently left properties clean. One reviewer financed a full roof, HVAC, and solar package at a rate lower than her previous electric bill and now pays $24 monthly. The app walkthroughs stood out: technicians named Michael and Max appeared in dozens of reviews for patiently explaining how to monitor system output. But we also noticed a pattern of post-sale stonewalling. 16 customers reported unanswered calls after installation errors, and two separate reviewers claimed they were promised additional panels to meet energy targets but never received them. One customer waited 18 months for final hookup because the company kept submitting incorrect diagrams to the utility. (The exits are harder than the entrances, apparently.) The installation crews earn their praise. The customer service team does not.
If you value fast, tidy installations and don't mind leaning on the app instead of the support line, this company will get panels on your roof without drama. If you expect responsive help when something goes sideways months later, budget extra time for persistence.
Bessie Dugan found herself stuck after a Florida insurer abandoned her mid-claim, leaving multiple repairs unpaid. She turned to ASRA, which replaced her roof, swapped out the A/C and air handler, and added solar panels — all financed together at a rate lower than her previous average monthly electric bill. She ended up paying less per month for financing than she used to pay for power, and now sees monthly electric bills of about $24. The upgraded HVAC alone cut her household’s energy use by more than half compared with the prior year. Angel Fleites became the project linchpin. Angel probed the right questions to tailor a feasible solution instead of pitching an expensive “total self-reliance” system other companies had offered. When Angel didn’t know an answer, she pulled up reputable resources or brought a team member into the conversation in real time, and she walked Bessie through current energy tax credits and the extra liability insurance that applies to higher-production systems. Angel also evaluated existing equipment on-site and laid out options to boost production while reducing consumption. Bessie appreciated that ASRA didn’t push her when she needed to pause the work
Kayla normally doesn't write reviews, but after her solar panel project she couldn't be happier with Affordable. From the first meeting, Ro led the process with thorough explanations and steady communication, walked her through every decision, and eased the doubts she brought to the table. When installers arrived, they treated the ranch-style home with care—polite, cautious on the roof and around the property, and they left the house immaculate after the work. The experience finished on a high note when Michael returned to activate the system: he gave a hands-on walkthrough of the app and answered every question with genuine patience. The consistent, personal attention at each stage—from planning to activation—stood out, and she has already recommended Affordable to her entire family and friends.
John signed up for a 48-panel, 8-battery Enphase system and found the installation crew itself to be exemplary — the work on the roof was the one bright spot. Everything else fell apart. Affordable Solar pushed the sale quickly but then left him waiting: what was promised as a couple of months from contract to operation stretched into a year and a half, with many weeks lost while the company corrected diagrams required by CenterPoint. When the system finally went live, the rep assigned to the walkthrough couldn’t answer basic questions, and attempts to speak with the electrician were shut down — the electrician declined to take his questions. He still struggles with unexpected grid dependence despite earlier assurances and has been unable to get useful follow-up from the company. The clearest takeaway: you’ll get strong hands-on installers, but expect poor communication, long delays, and little post‑installation support unless you hire them only for the physical installation and handle permits, utility coordination, and troubleshooting yourself.
1 report
6 reports
Newer than most installers in the market.
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
Richard had a solar system paired with a Tesla battery installed on his home a year ago and has been very pleased with its performance. He credits the team at Affordable solor and roof for being helpful throughout the process, and highlights his salesperson, Agon, for consistent, fast follow-up — when he calls, Agon is quick to respond or returns the call within 24 hours. For him, the dependable equipment combined with a single, accessible point of contact is what made ownership uncomplicated and reassuring.
After living with Tesla inverters for about a year, Jasper decided to add a battery backup when a recent storm revealed the weakness of relying on a generator — he couldn't find gas anywhere. He discovered that swapping to a battery made sense, and found Affordable’s installation easy; the team added their battery system without hassle. What stuck with him was that the upgrade removed the need to hunt for fuel during outages and was simple to complete.
After living with Tesla inverters on his house for about a year, Jasper Etheridge ran into a storm when his generator proved useless because he couldn’t find gas anywhere. Frustrated by that gap in backup power, he decided to upgrade to a battery backup and turned to Affordable. He found the company made the switch simple — Affordable added a Franklin battery system without fuss — and he ended up with a fuel-free backup solution that directly addressed the problem the last storm exposed.
John signed up for a 48-panel, 8-battery Enphase system and found the installation crew itself to be exemplary — the work on the roof was the one bright spot. Everything else fell apart. Affordable Solar pushed the sale quickly but then left him waiting: what was promised as a couple of months from contract to operation stretched into a year and a half, with many weeks lost while the company corrected diagrams required by CenterPoint. When the system finally went live, the rep assigned to the walkthrough couldn’t answer basic questions, and attempts to speak with the electrician were shut down — the electrician declined to take his questions. He still struggles with unexpected grid dependence despite earlier assurances and has been unable to get useful follow-up from the company. The clearest takeaway: you’ll get strong hands-on installers, but expect poor communication, long delays, and little post‑installation support unless you hire them only for the physical installation and handle permits, utility coordination, and troubleshooting yourself.
Tommie Y had a solar array installed about ten years earlier that no longer met the household’s needs, so they moved forward with an upgrade. They discovered modern panels pack much more punch — the new system needed only 21 panels to deliver what the old setup couldn’t. The most striking change was the monitoring: being able to check every panel’s performance from a computer turned energy management into live data instead of guesswork. Installers completed the job with surprising speed despite the summer heat, and Tommie left expecting the electricity bill to drop substantially. What lingered most was the combination of higher-output panels, online visibility, and a quick, efficient installation.
About ten years after his first system, Tommie Young decided the old array no longer fit his needs and moved forward with an upgrade. He discovered how much the technology improved — he ended up with just 21 panels this time but with far greater capability than the decade-old setup. He especially liked being able to monitor every panel from his computer and is counting on that visibility as his electric bill shrinks; his goal is for the bill to go away while he saves “big bucks.” The installation crew handled the work quickly and efficiently, even in the summer heat, and the combination of online monitoring and a compact, modern 21-panel system is what he remembers most.
Ruza moved into a Bradenton home about three years ago and discovered the previous owners’ aging solar array couldn’t keep up with the household’s needs. After a hurricane knocked out six of those panels, she decided to both replace the damaged modules and add more capacity to bring production back up. Affordable Solar installed ten new panels, and since the upgrade her electric bill has fallen to $0. What stands out is that a weather-related setback became the prompt for a real fix — the system now produces what the house uses. She walked away with a restored, higher-capacity array and a clear, measurable result: net-zero electricity bills after the company completed the work.
Melvin Summage had solar panels installed on his home and ended up cutting his electricity bill to zero. Over the past two years he only received utility bills in four separate months, and the company now includes complimentary panel washing. The most memorable result: essentially no energy charges paired with an unexpected free cleaning service to help keep the system performing.
Tommie had a solar system installed about ten years ago and recently decided to upgrade the one on their home. They ended up with just 21 panels this time and discovered firsthand how much the technology has improved — fewer panels delivering what used to take many more. They loved being able to check every panel from a computer and expect the new setup to slash or eliminate their electric bill. The installation crew impressed them with fast, efficient work even in the summer heat. The detail that stuck most was the combination of higher efficiency, remote panel monitoring, and a swift summer installation — practical signs the upgrade already feels worth it.
Long-term satisfaction for Affordable Solar Roof & Air drops to 3.2 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.