Rising Sun Solar reviews

Dwight chose Rising Sun to design and install a residential solar system, then encountered a thorny connection and electricity-supply problem with his local utility. He leaned on Rising Sun’s reps and technicians, who stayed involved and coordinated with the utility until the issue was resolved. Two years later the array has been running smoothly, and what stood out was the installer’s willingness to handle the utility-side headaches rather than leave him to manage them alone.

Tiffany signed on for solar on her home and, two years later, has experienced no issues with the system. She found the physical installation wrapped up in a few days, although the initial phase took longer because of permitting and logistics. What made the process feel smooth was the team's constant communication and availability — they kept her in the loop at every step and were ready to answer questions. She ended up with a trouble-free system two years on, and the steady updates during the slow permit phase are the detail that stuck with her.

Patti Raralio has stayed with the company for about 20 years and found the team consistently friendly and very helpful. She relied on their support over two decades, and what stands out is the steady, personable service that kept her coming back.

About a year ago Joe Potter and his wife decided to put solar on their ranch-style home to lower bills and help the environment. After talking with four companies, he circled back and gave Rising Sun the job — a choice that ended up being the easiest part of the project. John Collins, the sales representative, guided the family through each step with clear, transparent explanations so the process never felt confusing. The installation crew showed up on time, stayed professional and polite, and kept the roof and yard remarkably clean. Back at the office, support staff answered calls and returned any missed calls quickly, which kept scheduling and paperwork moving without headaches. What stuck with him most was John’s steady communication and the crew’s attention to detail — if he ever needed solar again, he would call John.

E. G. had the company come out, complete the install and handle the sale smoothly — the crew finished the work and collected payment without problems. A few years on, when parts stopped working and needed replacement under the warranty, the company went quiet and dragged its feet on getting the covered fixes done. The standout here is the contrast: excellent at closing and installing, disappointing and slow when warranty service was required, leaving the homeowner waiting for promised repairs.

Ron has had a home solar array paired with two Powerwall batteries in service for over three years and experienced steady, trouble-free performance. He found the installation was completed on schedule and that questions were handled quickly. Now starting a new house, he intends to use Rising Sun again — the multi-year reliability and responsive installation support sealed the decision.

Dana installed a solar system paired with Tesla batteries on her home two years ago and discovered she now carries a $0 monthly electric bill. She enjoys a polished app that tracks real-time consumption and even logs grid interruptions — the Tesla app recorded 31 hours of outage time over the past two years that never disrupted her household, a concrete measure of the backup reliability she gained.

John Garrison had Rising Sun install a Tesla Powerwall at his home 2.5 years ago. Since then he has generated a steady surplus of electricity, selling the excess to KIUC and never receiving an electricity bill. Even more striking, he hasn’t experienced a single power interruption in that time. He experienced a consistently professional crew from Rising Sun through installation and afterward. The takeaway after two and a half years: reliable backup power and no utility bills because the system keeps producing more than he uses.

Barry chose Rising Sun Solar to install a rooftop system on his Kona home six years ago; the initial installation went smoothly until January 2024. When he returned then, he discovered the system was down and both the LG Chem battery and the SolarEdge inverter were shot. He spent the next seven months chasing repairs, and even after parts were replaced he still isn't confident the system is fixed because the solar array won't communicate. He later received a quote that itemized $563 for a SolarEdge communication card — a warranty-covered part that should be free — plus $600 to install it, even though the work is only a 30–60 minute job. Having been a Midwest solar installer who put in thousands of systems, many with SolarEdge inverters, he recognizes how unreasonable the response and billing felt. The takeaway that sticks: a long, seven-month fight to get things working, lingering communication problems, and being quoted significant charges for what should be a warranty repair.