Sunsolar Solutions reviews

Frances A. installed a financed solar system with a Tesla battery on her 1,600 sq ft home just over a year ago and waited a full cycle before judging the results. Up front she was told she’d still see an APS bill depending on usage, and that her loan payment would sit alongside it — but the numbers changed dramatically once the system ran through the seasons. Her monthly utility dropped from hundreds to under $30 even in summer, and the financing payment now roughly matches what her winter energy bills used to be, translating to thousands of dollars saved in the first year alone. What stood out most was how the battery and the company’s monitoring work together. The battery automatically kicks in during on‑peak hours, so evening cooking and other high-use times no longer spike her bill. When a household light problem led her husband to cut power, the battery reactivated the system so he had to fully disconnect it; after he turned the house power back on but accidentally left the system off, Sunsolar Solutions’ monitoring flagged the outage within 24 hours and a technician arrived the next morning. Frances had already restored power herself, but the crew still came to troubleshoot

Frances had solar panels installed on her 1,600 sq ft home just over a year ago and intentionally waited a full seasonal cycle before sharing her experience. She didn’t pay cash, so she carries a financing payment and still receives an APS bill as she was told up front — but her monthly utility costs plunged from hundreds to under $30 even in summer, saving her thousands over the past year. Her financing payment now roughly matches what her winter energy bill used to be, so the net savings are especially large during hot months. She paired the system with a Tesla battery and credits that battery with the smoothest part of the transition: it automatically kicks on during on‑peak hours, so evening energy use — like making dinner — no longer spikes the bill. One incident crystallized how the company supports customers: when a light fixture acted up, her husband cut power to fix it but the battery kicked in, so he had to fully disconnect the system. After he swapped the light and turned the power back on, he forgot to re-enable the solar system. Within 24 hours Sunsolar Solutions’ monitoring flagged the offline system and they dispatched a service technician the next morning. Frances (

Debra S signed on for a Tesla-equipped solar system with Sunsolsr Solutions and, after a lengthy process, finally saw the project completed and energized. She discovered the slowest part was the timeline — from contract to finished install, inspection and flip of the power took at least a month longer than she expected. Communication, by contrast, stood out: the team stayed on top of details, remained pleasant and informative throughout, and left her with no unanswered questions. Quality was the decisive factor for her — she chose the company specifically for the Tesla components and felt the equipment lived up to that expectation. Now she’s moved into the wait-and-see phase, watching to see whether the promised energy savings show up on her bills. The most memorable part of the experience was the persistence of Luke and Cody, who spent over a year persuading her to sign on; their tenacity is what finally got the long journey to completion.

A year after having solar panels and a Tesla battery installed on his home, Carlos still finds Sunsolar Solutions dependable. When a couple of roof tiles came loose, he called and a service tech, Esteban, arrived quickly to secure them. Esteban walked him through the repair with before-and-after photos, took care of the loose tiles on the spot, and left everything tidy. The standout detail: the technician documented the fix with photos—clear evidence of prompt, hands-on follow-through rather than a promise left unfinished.

Rick went into a home solar project expecting lower bills and clear communication — and that’s exactly what unfolded. Jonnel walked him through the benefits and projected savings, Trevor’s crew handled the rooftop work, and Jason kept him updated every step of the way. After running the system for a year, he ended up with only one APS bill — and that one arrived during a brutal 30-day stretch when daily temperatures hovered near or over 110°F. Beyond performance, the thing that stuck with him was the company’s follow-through: Sunsolar Solutions had mailed a $500 customer-appreciation check the previous year but the check didn’t reach him until August 2024. His bank refused to cash it as too old, so he called the company — and Sunsolar Solutions promptly sent a replacement. That willingness to correct a year-old postal hiccup without fuss cemented his five-star, A+++ view of the company.

Joel and his wife purchased a solar system from Sunsolar Solutions in October 2021 for their home. Their sales consultant walked them through the process, set realistic expectations, and roughly six weeks after signing the contracts they flipped the system on. The array performed well until June 2022, when the inverter failed and the panels stopped producing electricity. Sunsolar stepped in quickly; the warranty, shipping of a replacement inverter and installation took a couple of months, but the company calculated the energy they’d missed and issued a check for several hundred dollars to cover lost production. He appreciated the follow-through and the tangible compensation — what stood out was that Sunsolar didn’t just repair the gear, they paid for the power the system should have produced.

John had a solar system installed about four years ago and walked away with mixed impressions. He discovered installers had used foam to fill the old power-panel opening in a different shape than the original, leaving the side of the house messy. He paid for front valances that took months to arrive in the post‑COVID backlog and only got them installed after repeatedly chasing the company. His biggest bother came recently when a problem popped up and nobody answered support — he left messages four days in a row and heard nothing, which he found unacceptable. Update: the company eventually reached out multiple times and corrected the issue. His clear takeaway: the crew will fix problems if contacted, but don’t rely on their phone notifications — insist that someone actually checks voicemails.

David had a residential solar system installed about four years ago. Early on he noticed the crew stuffed foam into the area where the power panel had been; the foam didn’t match the original shape and the installers left a messy residue along the side of the house. He had also paid for front valances that took months to arrive — understandable in the immediate post‑COVID period, but he suspects they might never have been fitted without his repeated follow‑ups. His biggest frustration came this week when a service problem went unanswered: he left messages on the support line two days ago and initially heard nothing, which he found unacceptable. Afterward the company reached out several times and corrected the issue. His practical takeaway for buyers: expect to follow up in writing or by phone yourself and don’t rely solely on their automated phone notifications — someone really should be checking the messages.

Jennifer M. bought a roughly $50,000 solar system for her home in fall 2021 and then ran into a cascade of equipment failures over the next four years. She discovered the first inverter failed in spring 2022, another inverter went out in fall 2022, a fuse blew in July 2025, and a fourth inverter failed in fall 2025 — a last failure that the monitoring service didn’t catch. Over that stretch she estimates losing four to eight months of full power generation. When she pushed the company for compensation, the installer passed responsibility to the equipment manufacturers and refused to reimburse lost production. Frustrated, she ended up recommending that future buyers either buy directly from manufacturers and hire an independent installer or, at minimum, insist on clear service and reimbursement commitments up front. The standout problem in her experience was not just repeated inverter breakdowns but also the lack of accountability and a monitoring setup that missed a major failure.