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TaylorMade Solutions reviews
• updated JUN 17, 2026Loading map...
The Verdict
TaylorMade Solutions handles routine installs well but collapses when things go wrong. Most crews finish roofs in a single day, show up on time, and clean up thoroughly, a pattern we saw in 21 reviews praising their punctuality and workmanship. But we also found unresolved property damage claims stretching over a year, language barriers that made communication nearly impossible on job sites, and a salesman who allegedly misled a customer about federal tax credits to justify a higher quote. The owner, Dan, appears responsive during the sales phase but consistently drops the ball on follow-through once money changes hands. One homeowner reported waiting 13 months for railing brackets Dan promised to mail; another is still fighting over $6,500 in pool liner damage caused by roofing debris the crew never tarped. The crew forgets to move ladders and stands on gutters instead, then walks away. If your project hits a snag or the crew damages your property, you'll be chasing Dan for months while he ignores texts and voicemails.
If you need a straightforward roof replacement and nothing goes sideways, TaylorMade can finish fast and clean. But if the crew breaks something or you need warranty follow-through, you're gambling on whether Dan will ghost you or actually return your calls.
3 Stories That Stood Out
Keith chose TaylorMade Solutions to replace his roof after his solar installer, Palmetto Solar, recommended them and after being told he could recover roughly 30% of the roof cost through the federal solar tax credit — a claim he later discovered was false. The company’s quote came in several thousand dollars higher than other estimates he’d received a few months earlier, but he proceeded because of the recommendation and that tax-credit assurance. On installation day, September 16, 2022, the crew did not speak fluent English and he had to rely on Google Translate to communicate. The crew also broke the railing on his front porch; he left a voicemail that evening and received a call from Dan Taylor, who promised to inspect the damage the following week. No one followed up until April 2023, when they suddenly noticed he hadn’t paid; Dan then came out, bought a replacement railing set, and promised to order and mail the additional brackets needed to fit his setup. Thirteen months after the railing was broken — and six months after Dan’s promise — those brackets never arrived, despite dozens of messages from him, and communication has since gone unanswered. He regrets having paid for,
S K. spent more than a year trying to get reimbursed after roofers working on a combined roof-and-solar job left nails and other debris in a 26,000-gallon backyard pool. They turned up a photo of roofing fragments caught by the solar skimmer on the very day TaylorMade Solutions installed the roof, and were told to provide a receipt for the damage — a receipt that ultimately meant replacing the pool liner. Dan Taylor of the roofing crew insisted it was "scientifically impossible" for nails or debris to have caused the liner failure, even though common roofing materials typically sink and debris showed up in the pool skimmer. S K. handed Dan the pool company's contact information on August 11 so the installer could weigh in, but months later Dan has not made that contact and the claim remains unresolved. The out-of-pocket tally sits at $6,533.62 plus extra costs to refill the pool, and S K. wants other homeowners who plan to bundle a new roof with solar to vet the roofing contractor carefully and press their solar provider — Palmetto, in this case — for follow-through. Their lasting detail: a skimmer photo from the day of installation and a sizable, unanswered bill.
Steel ran into a small scheduling snafu with Taylor Made, but Dan, the owner, phoned and smoothed out the misunderstanding so they could move forward. They followed through and hired TMS to replace their roof on 8/7/24, and the job turned out even better than expected. The crew arrived early, started right away, and worked all day with professional speed and an eye for detail; they stayed courteous and helpful throughout. Dan’s personal follow-up and the crew’s meticulous cleanup left a strong impression, and the finished roof looks beautiful. No complaints—what stuck with them most was the owner’s hands-on approach and the thorough cleanup, and they’re already planning to call TMS back for a deck and possibly roof-mounted solar.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 55
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 7 years
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Mary Alice discovered a rare find: a solar company that combined plain honesty and real integrity with a crew that worked extremely, extremely hard. She watched the team attend to the small finishing touches, and felt the photos captured the result — neat, precise workmanship. What separated the experience for her was their insistence on the little details; that carefulness turned an ordinary installation into an impeccable job she still points to.
Jean McDonough reached out to Dan and his crew after a storm damaged her roof and discovered they were honest and reliable. They repaired the storm damage and corrected problems left by the original installation, which hadn’t been custom-fit to her roof. Impressed by the quality and straightforwardness of the repair, she decided to move forward and schedule a full roof replacement with them.
James entered the project trusting a Palmetto Solar recommendation and paying a premium for a large, $50,000-plus roofing job, expecting the installer’s familiarity with the work to make the extra cost worthwhile. Dan Taylor came across as a sincere, likable owner, and the crew’s only early misstep was some minor damage to the downspouts, which James was willing to overlook. What he could not overlook was the unfinished roofline: fascia was left off above one window, exposing the area underneath, another section sat unevenly, joints didn’t line up cleanly, and small gaps remained between the brick and fascia. For more than a year he kept giving Dan time to send the crew back, only to be met with repeated promises that they were simply busy. In the end, the project was still sitting with those half-day fixes undone, leaving him deciding whether Palmetto needs to step in or another roofer will have to clean up a job that should have been finished correctly the first time.
Cody hired TaylorMade Solutions for a solar installation and found Dan and his crew professional from the initial visit through the final cleanup. He experienced phenomenal workmanship at every stage and walked away confident in the quality of the job. That steady professionalism under Dan’s leadership is what led him to recommend TaylorMade Solutions to others.
Butch hired Dan for a solar install at his home and was struck by how clean the whole process felt. He watched Dan’s crew work quickly and efficiently, and they packed up so thoroughly that the property looked untouched afterward. For anyone who worries about construction mess, the memorable detail was that there was nothing left behind to deal with.
Keith hired TaylorMade Solutions to replace his roof after Palmetto Solar pointed him their way, expecting the work to fit neatly into a solar project and qualify for a 30% federal tax credit. Instead, he found out the roof replacement itself did not qualify, and the price he was quoted came in several thousand dollars higher than other estimates he had collected months earlier. What should have been a straightforward roof job on his home turned into a long, frustrating mess that started on installation day, September 16, 2022, when the crew arrived without anyone who spoke fluent English and he had to rely on Google Translate just to communicate basic concerns. During the work, they broke his front porch railing, and after he left a voicemail that night, Dan Taylor called back promising to inspect it the following week. Months passed with no real follow-up, until April 2023, when the company finally reached out only after realizing the roof had still not been paid for. Dan eventually came out, bought a replacement railing set, then admitted the new set was short the brackets needed for Keith’s setup and promised to mail the missing parts. Thirteen months after the damage and six 3
Stephanie hired TaylorMaee Solutions/Roofing to handle a roof repair tied to an insurance claim, and Danny and his crew made the whole process unexpectedly smooth. She watched them patch and tarpaulin a portion of the roof before any major work began, then Danny took the lead on insurance communications, returning several times to be on site while inspectors evaluated and approved the claim. The crew completed the repair within a few days and left the yard free of debris and leftover materials. What stuck with her most was how hands-on Danny remained throughout—arriving early to secure the roof and staying through the inspection process until the claim was settled.
Kelly's roof took damage during recent storms, and she needed repairs fast. Dan from TaylorMade Solutions arrived right away, assessed the damage, and he and his crew moved quickly to tackle the repairs. They worked with professional care, completed an impressive repair, and kept the project within her budget. The thing that stuck with her most was the immediate response combined with solid workmanship that didn’t blow up the cost.
Keith chose TaylorMade Solutions to replace his roof after his solar installer, Palmetto Solar, recommended them and after being told he could recover roughly 30% of the roof cost through the federal solar tax credit — a claim he later discovered was false. The company’s quote came in several thousand dollars higher than other estimates he’d received a few months earlier, but he proceeded because of the recommendation and that tax-credit assurance. On installation day, September 16, 2022, the crew did not speak fluent English and he had to rely on Google Translate to communicate. The crew also broke the railing on his front porch; he left a voicemail that evening and received a call from Dan Taylor, who promised to inspect the damage the following week. No one followed up until April 2023, when they suddenly noticed he hadn’t paid; Dan then came out, bought a replacement railing set, and promised to order and mail the additional brackets needed to fit his setup. Thirteen months after the railing was broken — and six months after Dan’s promise — those brackets never arrived, despite dozens of messages from him, and communication has since gone unanswered. He regrets having paid for,
Long-term Satisfaction
Long-term satisfaction for TaylorMade Solutions drops to 1.0 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.